When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

Caitlin Montalvo was our selling agent. We cannot say enough good about her. Caitlin is a very hard…read moreworker, the perfect temperament to be a realtor, calm under pressure, thorough, professional, positive and reassuring at every step. She is a clear communicator and we knew what to expect each step of the way. You can have confidence in her abilities, whether you are buying your first home or sixth! We highly recommend her!

We had another excellent realtor experience with Bill Hannon, Howard Hanna Real Estate. We met…read morewith Bill before listing our Ballston Lake home. Bill presented us with a detailed market analysis and recommended a sale price. The price was within our ballpark estimate. The price per square foot was a bit higher than other homes in our neighborhood, but Bill was confident that given the excellent condition of our home that the house would sell fast. Once listed, the third couple presented an offer just 7 days after the listing. The offer was only 1.5% below our asking price. We accepted the offer without a counter. Bill kept us thoroughly informed during the time from offer to closing. He was always responsive to both parties and our attorney. We also recommended him to our friends who were also selling their home in Niskayuna. In summary, Bill is very knowledgeable about real estate in the Capital District. His manner is very comforting and helped to take the stress out of leaving our home of 47 years. He accommodated our needs throughout the entire process. We certainly recommend him as an outstanding real estate agent.

Faye is a wonderful person to work with when looking for a home. She was patient with us throughout…read morethe process and helped us make 3 offers on 3 different homes, until we finally had one work out. She's a true professional and I'd recommend her unconditionally.

Tori and Meghan are fantastic! Took us on with short notice and Meghan was a trooper. Took us…read morethrough the snow to see several houses and was finding us more. You can't find a better resource in the area. I recommend Tori to you without reservation.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.

I highly recommend red door realty. I have worked in financial services for several years with…read moremany realtors. The agents at red door take a proactive approach to helping customers buy and sell homes and go above and beyond what I see from other real estate agents. They are also equipped to support commercial and property management needs. Excellent company overall

We worked with Red Door to find a place to re-locate to near Saratoga Springs. As you do, we…read morelooked at quite a few places, (we are renting, for now) and worked with many agents and brokers, some of whom were good, some pretty great. Taylor, at Red Door, was exceptional. He gave us an exhaustive tour of the property in question, was exceptionally generous with his time, and if we had a question he did not know the answer to, (rare) he got the answer right away. He also put in a lot of time on our application, and made the process smooth, and painless. Our impression of him is that he is patient, kind, and very professional. If our re-location becomes permanent, he is definitely our first call when it is time to buy a house.