Please save yourself a lot of mental and physical stress and financial hardship by AVOIDING this shambles of a company.
They show no respect for you, your project or your property and insist on you paying them weekly in advance for work that they will not then complete. I could write a book for the amount of excuses I was given during the time that they were on my loft conversion project about why they couldn't do work, purchase material or even come to site (when they actually came to site that is!). They were eventually removed from my project as it became clear that they were incapable and unwilling to finish or adhere to our agreed contract. A meaningless piece of paper to them it seems! I sent a 15 page letter cataloguing the extent of the incomplete works, huge piles of waste they left as well as highlighting the repairs needed to other parts of the house due to water damage CPM caused by not protecting my house from the rain sufficiently. An offer of a refund was made by CPM in September 2020 which I accepted. 9 months later as I write this review this empty gesture is still to be fulfilled and I am a five figure sum out of pocket (the remaining works cost nearly double the refund amount I requested!) with absolutely no sign of my money actually being returned to me. I've been robbed, to put it bluntly! I was then left to find alternative local tradesman to help complete my work, causing even more expense, whilst in a race to get my property watertight before Winter 2020 hit hard. There were also a number of issues raised by Building Control which they were very reluctant to wanting to rectify, so I am so glad that I was able to get competent contractors into resolve these issues and allow my project to eventually get its approval certificate.
I know for a fact that I am not the first person to be left significantly out of pocket by this company and its management. I wont be the last it seems either. CPM's Companies House record is something that should be of great concern to anyone even considering this company (do a bit of simple digging and you'll discover the myriad of phoenix companies with similar names before this current version).
Please please PLEASE do not even consider this company for a project you may have lined up. Look elsewhere, I implore you! If a good builder is booked up for months then it will be for a very good reason and they will be worth waiting for!
I've learnt this the hard way so all I can do now is try and help prevent other people from making the same mistakes that I have. I have plenty more photos and stories to back those photos up so feel free to ask for them if you want to see them! Take a look at some of the images below for a sample of the poor workmanship and standards they work to. the pile of rubbish was only a portion of what they left for me to deal with as well. No skip was ordered by them, everything was always done at the cheapest cost. They even had to order more scaffolding at one point as they hadn't provided enough for the job! Plumbing had to be redone, roofing and leadwork that had been done had to be redone, it was very difficult to find anything that was square and level and the end product I have now sounds like an old ship the amount it squeaks and creaks everywhere purely because of the poor standard that the original timber structure was installed to. read more