Trevarren Property Management staff do an exceptional job taking care of problems and issues at the…read morecondo building where I live. Each and every time I have called with an issue, they have responded quickly and it was taken care of. The owner of the company, Dave Glithro , is professional, respectful, and seems very serious about doing a good job. It's good to know that the condo board of my apartment hired a caring company. A H

Worst property management ever. The owner Dave Glithero is arrogant and lazy. Had snow piled 2…read moremetres high in my parking spot for months last year. He kept promising to fix it--nothing happened. A tree started growing into the foundation. Dave promised it would be removed--that was a year ago. Nothing. Waterloo bylaw states all steps should have railings. Told Dave, still nothing. Fence is broken from snow piled against it, garbage strewn against fence of common elements--nothing done. Concrete around steps falling apart. Loose railings. Overgrown weeds. They charge almost $600 a month and do less than the minimum. The worst part is the condo board is gutless and won't take him to task for his incompetence. The guy is a disgrace!

One week.. one week is all I had to find a home for myself and my children. I was extremely…read morestressed out and that's when I met Mathew Toussaint. He took the time to get to know me and what I was looking for in a house and he started searching right away! He was quickly able to set up viewings and guide me through the process of filling out applications. Not knowing much about the housing market and what to look for, I was lost but working with Mathew was a breeze! Mathew is very knowledgeable and has an engaging personality which made it so easy to work with him! I highly recommend SmoothPm for your renting/buying needs! Thank you so much again for helping my family find our forever home!

This management company claims to care about their residents but really only cares about money. The…read moreresident manager at the Skyline Living building in Paris Ontario is condescending and rude. Rather than listening to resident concerns and offering even the slightest bit of customer service she chooses to find and use every excuse as to why the concerns are not the responsibility of the management. This is the 5th resident manager the building has had since I moved in, in 2016 and she is by far the worst! If I could give this company a negative rating I certainly would

I replied to an ad on Kijiji for an apartment in Cornwall, Ontario that was managed by this…read morecompany. The ad asked for someone to sublet for the remainder of his lease. Upon visiting the apartment and liking it I went with the tenant to the complex office and filled out some paperwork to get a credit check. They requested a security deposit to open the file and if I was accepted I would have to pay the remained, which would be the first months rent. A week goes by and I finally get a call from the property manager saying I wasn't approved as I did not pass the credit check. I asked to pick up my security deposit (it was a Friday) and was told to pick it up the following Monday. I told the current apartment renter that I was not approved and he would have to find someone else. Upon calling to confirm the property manager was in office the following Monday, I am told that the tenant in the apartment has co-signed for me and I am stuck with the apartment. I am told I must pay the first months rent and take the apartment or forfeit my security deposit. This seems fishy to me so I ask to speak to his manager he gives me a number, she tells me that I am liable no if's and's or but's. She told me that as long as someone cosigned (even without my knowledge) and it was approved I am liable. I ask to speak someone in charge at their head office in Guelph and the woman on the phone gives me a disconnected number. I sent an email to the email listed on their website and 2 days later get a call from the very same woman saying that her head office kicked the problem down to her and that there was no way I was going to go "over her head". There was no way I could have taken the apartment, when they called and declined me I had taken another apartment several blocks away that weekend as I needed a place to stay. I had put down my security deposit there and was relying on getting my security deposit back from Skyline to pay my first months rent. When I told this to the woman on the phone she said she didn't care. She told me there was no possible way I was getting my money back, as long as someone co-signed for me (even some random stranger who just wanted to get rid of his apartment) then it was now my problem. The end result being I had no apartment and went to live with my parents for several months to get back on my feet. Very untrustworthy company, very rude and vulgar customer service skills and management. Would not recommend doing business with this company.

I would have picked negative star if I could. We have regretted to hire Millcreek Property…read moreManagement in Cambridge as our Property Manager. Other than collecting condo fee from our Board, minimal of works were ever done. They even wrote email privately to unit owner black-mouthing the directors and asked unit owner not to listen to us. We have given this company several opportunities, in the hope they can assist us manage the place and to make it a better place to live/invest. Unfortunately, they will follow for a little while and then disappear. Pls stay away from this company, you are better off self-manage than having them as your property manager.

Worst property management I've ever had the misfortune to deal with. Avoid at all costs, protect…read moreyour rights, and get very familiar with the Residential Tenancies Act.

I use to have my house rented through ACSO. There are so unprofessional. Never got paid on time. So…read moremany extra fees. They allow terrible tenants to live in you property. I'd give them zero if I could.

Pam and Glenn of My Rental Unit were perfect. They managed a house, awaiting the time when my wife…read moreand I would move in. Their management made the whole thing virtually stress free!

From the owner: Client and tenant satisfaction are our top priority. Prompt responses to inquires.read more