Save your $125 diagnostic fee and put it towards a new refrigerator. No real tests run. Just looked…read moreat the unit and said it looked fine. No temperature gauge to test freezer temp which was my issue. Frustrating.

Called to get a quote on a dryer fix said it would be $300 for the part that we needed they said it…read morewould fix it 100% got the part did not fix the dryer wanted another $300 for another part a new dryer you can get for $500 I feel this company takes advantage of their customer not good business

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

Had to repair a lesser-known brand appliance, and the OEM part was $150 online. Mr. Handy sold me…read morean equivalent part off the shelf for $50, and it worked perfectly. They made sure to check the specs on the old par to make sure the replacement part would work. Great place, great people!

Mr Handy Appliance is fantastic. Bonnie was able to help me diagnose the problem I was having with…read moremy dryer with a photo. She was kind and patient with my questions. I had my dryer fixed later in the morning.

My parent had unexpected major surgery and was having issues at home getting up and down safely…read more Looked online for pricing in the local area and what stores were around with a budget of $800 or less. Came in this store when they opened. Walked in and two guys helped me right away. I told them what I needed and they showed me one and went online to show me what was available in stock. They gave me a great deal and free delivery that day! Since it was urgent they got it to me at 3pm that day and no issues! Would definitely come here again and the chair has all the options: lift, recline, massage and heat! My parents were very happy and this chair is definitely a life savor. These guys are very professional and love what they do.

My recliner couch broke within 2 weeks. After almost 3 months of still not being able to get it…read morefixed i had to file a complaint with the BBB.

I am legally disabled and unable to drive. My dryer suddenly started sounding like a bad way to an…read moreaircraft was getting ready to takeoff. So I called them to come out and check it out for me. The repairman was late and because I was supposed to be 9 to 10 then all he was tell me not to use a sensor adding go ahead and laugh. It look like he jumped up and down the floor tile trying to tell me it was the floor causing the out of balance at my washer. Why should I pay $99 and he didn't even bother checking it out I don't know who it was for customer service oh you have to pay the $99 for his time and I guess that's your problem if you've been professionally done what are you supposed to? I did more than happy to pay for it , beware choose wisely. It's very sad that people have no good work ethethics anymore. The dryer is still not fixed.

I called to have a freezer that was given to us looked at. We ran it for two weeks it didn't get…read morecold. that's why we called them, so we unplugged it. The technician came out plugged it in and turned the dial for Thermostat. Told us we owed them $107.00. We asked if it needs Freon what it would cost? The comment was most people just throw it away and get a new one and left. When called to talk to his manager. Rita answer she said she was a manager. When I was telling her what happened and explained what happened. Rita keep saying I wasn't there I don't know what happened. It was one excuse after another. By the end of conversation she said I will let his manager know. I said I thought you were his manage. Rita said no I am the office manage. What a waste of time and money.

We have probably used Home Depot nearly 50 times in our first year here near Springfield. Maybe 90%…read moreof the time we use curbside and pick up orders, but I have been in there a dozen times. I have overwhelmingly found all the staff to be friendly and helpful (or at least trying to be.) Home Depot seems to be navigating the labor market better than most retail, or at least in this part of Ohio they are. And they have done really well with their website design, placing orders and integrating veterans discount into the system. Over time I feel like I've gotten good value due to those discounts. Their prices are almost always better than Lowes, although once in a while, TSC has something even cheaper -- if I don't mind driving another 10 minutes north.

The door to my house was removed and the old fridge removed and taken away. HOWEVER I now have a…read morenew fridge in my garage because they didn't bring it inside as promised. I'm 74, husband 75 and disabled daughter 50. This was a Christmas present from my youngest daughter. WE WILL NEVER DO BUSINESS WITH HOME DEPOT AGAIN from any member of our extended family. Chad, manager advised he'd "..see what (he) could do..." For a $1500+ refrigerator it's of no use to me. I feel bad for my daughter who tried to do something nice for us.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.