Cancel

    Open app

    Search

    Progressive Insurance

    1.6 (13 reviews)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

    Services - Progressive Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

    Progressive Insurance Photos

    You might also consider

    Recommended Reviews - Progressive Insurance

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    On Oct 16 2024 A deer hit my fathers car when he was on the way to an appointment from Iron River to Iron Mountain. There is a police report, the autobody shop took pics and provided an estimate. At first Progressive was going to settle it quickly with 3847.19 total of vehicle retention pay out. Then Progressive pulled back the offer and stating my father never had the bumper previously replaced from an accident in 2022. I had provided the signed paid off bumper invoice plus gave them the auto body place i used after finding issues with the first autobody place and the autobody people said the same thing - the previous bumper damage was resolved with a full bumper replacement by the 1st autobody place (which no longer exists). Now, My father is 86 years old was recently called by a different Progressive Representative who verbally abused him over the phone - in sum, accusing my Father of Fraud over the bumper that was repaired after a previous accident in 2022 where we provided proof and witnesses of said repair to the claim agent. And that claim is with Progressive so they have all that information. I got called by my dad and I had to rush 6.5 hours from work to calm my father down who i thought was about to have a heart attack. This company needs to look at the age of the client when determining how to talk to them. According to my father she was verbally abusive trying to strong arm him into answering questions without a family member present. This is elder abuse business practice over a $1400 dollar bumper that was proven to have been previously repaired. I have talked with several auto repair places recently and all have said Progressive and Liberty Mutual are the worst to work with. One also said he will not take clients who use them for insurance and one other said he is considering not accepting them either. This is a 2010 Lexus hs 250h which he and my mother bought a long time ago. A previous accident in 2022 Progressive totaled it because the repairs were higher than what Progressive considered the car was worth. We kept the car so the pay out from Progressive was less than if they took the car and sold it at auction. Me and my siblings paid the difference on repairs and had the car fixed (including the bumper) and kept it insured with Progressive. Nothing wrong with the car mechanically once we were done. And you couldn't tell there was damage. The other interesting thing is they have no problem totaling a car and telling you they will only pay you half the amount if you keep the car versus letting Progressive take over the car to sell the car at a salvage auction - where we would receive twice as much - which is a lot more than the repair cost (scratch your head on that - smells like a form of consumer fraud. The reason we are keeping the car is it runs great. It just has cosmetic deer damage we want to take care of where me and my siblings will pay the difference the insurance will not pay. It is a heck of a lot cheaper than buying a different used car for an 86 year old (lets see 1000 or so out of pocket versus 20k for a descent 2016 Camry ) . In sum, check with some autobody and mechanics to find out which insurance companies really have your back. State Farm apparently is one of them. I am going to check them out but i will check others as well.

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L D.
    0
    2
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Worse customer service .... Been on the line foe 1 hour with them.... Even tried supervisor to no luck.... Now what?

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicole S.
    13
    101
    77

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Progressive Insurance

    You might also consider

    Verify this business for free

    People searched for Home & Rental Insurance 250 times last month within 15 miles of this business.

    Verify this business

    Progressive Insurance - homeinsurance - Updated May 2026

    Loading...
    Loading...
    Loading...