AK was personable and very helpful getting my auto policies. I know personally that State Farm…read moreinsurance is the best that there is so I was happy to go through Jasmine Ross agency for my renters insurance and my car insurance! Thank you AK and Merry Christmas and Happy New Year!

Excellent Customer service!! the ladies that run the office are super professional, knowledgeable…read moreand amazing. If you want impeccable service and quality insurance definitely visit this State Farm In Michigan.

I can't say enough great things about Anita Murray at State Farm. Anita is professional,…read moreknowledgeable, and truly cares about her clients. She took the time to explain all of my coverage options in detail and made sure I understood exactly what I was getting. I never felt rushed or pressured -- just supported. Anytime I've had questions, she responds quickly and handles everything efficiently. You can tell she genuinely wants what's best for her clients, not just to sell a policy. It's rare to find someone who combines expertise with such great customer service. If you're looking for an insurance agent who is reliable, honest, and easy to work with, I highly recommend Anita Murray!

Yes 1,000% Very knowledgeable well spoken and tries to get…read moreyou the best deal possible I've known her for over the years and she's nothing but great to her customers and workers! Very impressive I would send other customers to her before anybody else !

Outstanding service and great place to get your insurance. I always feel like they go the extra…read moremile to help me get the best price for my insurance. Bobby and his office make me feel like I'm apart of something bigger then just taking my money and sending me away with nothing to show for it like other companies have done in the past. Being a single parent of two kids one of special needs I can't be spending extra money on a bunch of bs just because. They always take the time for me when I go to the office where others didn't. I would recommend them for everyone. 5 stars indeed!!!

Best in insurance by far! Will be recommending to family and friends! Statefarm has by far exceeded…read moreand met all my life, health, auto, and home insurance needs!

***STAY AWAY FROM THIS OFFICE/AGENT*** After almost a year…read moreof attempting to switch my agent from Manessa to another agent, due to poor customer service and communication from Ali, today's experience with him was the icing on the cake. In my interaction with Ali today he was disrespectful, rude and had a complete lack of professionalism leaving me with no option but to write this review. His abrasiveness, dismissiveness and tone when speaking to me was unappreciated, especially as an individual that has given him business for multiple consecutive years. Rather than attempting to assist he stated, "leave, you've given us nothing but problems since the beginning". Mind you, in all the years I've been with him, I can genuinely say that I have never made one claim against my home or vehicle policy. I've paid every policy in full for 6 months for both of my vehicles and have never ever defaulted on my policy nor had an overlapse in coverage. The "problems" I have given was the complaint to the fact that they hardly ever answer their phone and their customer service is subpar. Basically, if you aren't praising his horrible customer service skills but instead requesting information you are entitled to and your own policy, you're considered a problematic customer. Your company should pride themselves in customer service and attempt to restore customer issues to their satisfaction, rather than being aggressive. Ali's threatening (yelling) and intimidating interaction with me is one that will be shared with the main office. You're running a professional institution and should address your customers, especially one that has been frustrated with your service for over a year now with respect and grace. One thing I can guarantee is, Mr. Chautio will never challenge his anger or disrespect to me again now that my policy is moved to a new agent.

More than your typical Meemic office at Manessa agency, these people put the client first and make…read moresure you are treated properly. a pleasure to do business with them.

My grandma helped me find my first car and I was clueless to car insurance and especially what goes…read moreit to the process. Which now I know tickets accident can rack up. Before my first car, my dad let my sister and I share a car so we could drive to School and he had State Farm. I know State Farm is one insurance company to most people but there are many State Farm agents. My dad was with someone else and told me to go to him and no one else. Well u know grandma'a they always do what they want. Especially mine. So I found the car I wanted and my grandma was with me. the dealer told me the stuff I needed to get before I can drive off with it. I wanted that car that very moment. Well my grandma made it happen with amazing help from Cindy Fletcher at State Farm. It was getting late but somehow Cindy made it happen. Especially when most people leave the office either right at 5pm or a couple minutes sooner and if there is a call most people wouldn't answer thinking it might take to long and have to leave later. This wasn't that case with her at all. I don't know if my grandma paid over the phone or what happened but the dealer came back with the keys and I signed some papers and was on my way. This might be long but it's important. I stayed with her with every car I had. Well my grandma wanted a new one and lease it because of her age and she rarely drives. So she let me have her old car, which only had about 55,000 miles and it's an older car but fully loaded. Any how, my grandma passed away last thanksgiving. It was a huge loss to me and then all of a sudden I had so much responsibility and stress and bills and a lot more and that's not including planning a funeral and there a lot of things u must do. During this I called Cindy and needed a lot of help. My car was still in my grandmas name. She gave me the title to changes it years before but I let it go not thinking this could happen. Plus the leased vehicle and now house insurance. Cindy told me to come in and we would figure it all out. When I went in I was scared and nervous and still very upset about loosing my grandma. Her receptionist was extremely kind but Cindy came out and greeted me at the door as well. I assumed the girl up front would buzz her or go and tell her I was there. Cindy coming out and greeting me was very nice. We went to her office and she had already done a lot of the work for me. Which felt good because I couldn't stop crying and was embarrassed and I thought I'd be there for hours. I do feel she went above and beyond to help me in the situation and also talked to me about my loss and it felt good to hear what she said. She helped me a lot more then she had to. So I would recommend her to everyone. She is smart and has a great memory and had contacted me to help with other things. Plus they offer more things. They offer credit cards at good rates, life insurance which is very cheap. Since my mom is ill and can't work or make money, life insurance on me would be the only way for my mom to survive. I know so any places offer it. But at the low cost and the large amount my mom would get. I couldn't pass it up. Cindy is the one that mentioned it and I was grateful, I was scared my mom would be alone and have nothing so this was needed. So a special thank u to Cindy and her assistant for everything.

Extremely helpful, patient and kind. The agents work personally with you and truly find the best…read moredeal and best option available. Screw Geico!