Don't be a sucker like I was, find another insurance company! I was a longtime customer (20+ years)…read moreand looking back, they had been overcharging me for most of that time. When we bought another car, the payment more than doubled, and I asked if they could work with us. The answer was "No, not really." Once we cancelled, they came back to us matching the new insurance company's rate, so obviously an adjustment WAS possible, they just didn't care! Then, after we switched, instead of sending us a bill for the partial month, they sent it DIRECTLY TO COLLECTIONS!!!! The woman at the agency claimed this is done at the corporate level. TLDR: Avoid this company like the plague

My Wife and I recently refinanced our home. We were referred to the agency to work with Brent to…read moreget a quote to see if we could save some money on our home owners insurance. We were given a quote and it was determined that my existing insurance was still the way to go. So I told my mortgage company we were going to continue to work with my existing insurance. Well Allstate opened a policy and then closed it without my knowledge. Apparently it cost $187 and I didn't find out about it until a collection agency started contacting me. So nobody ever let me know that I owed any money on something that I didn't authorize in the first place and then it was placed for collection where it would damage my credit. I reached out to the agency via email twice asking for some resolve with no response.

Im sorry I have to do this but this person Ms. Perry Foster failed to complete a simple task for…read moreme. This has been two months ago, and the task is still not completed. How sad. I have been calling this location and no answer or returned phone calls have not been given. I would not recommend this location for service to no one. Thanks

I went in for passport photos and was in and out in 10minutes. They were friendly and made sure to…read moreonly suggest items they were promoting while I worked and that pertain to my life and family.

This is a phenomenal place to go for any type of insurance! The staff is very warm and friendly,…read moreand they are real and do their best to get you amazing quotes and prices! I always work with Val Hawkins who is a team member there to get my policies. She is amazing and her work is of great quality. She is very knowledgeable and will help you in every way possible.

From the owner: I made a commitment to the community to increase my professional knowledge to better serve. My…read morestaff and I care about our State Farm policy holders. Our overall commitment is to provide great Insurance service to you and your family. License #: MI-17170482

I have had several times where Loyalty Insurance has significantly help me to get several…read moreproperties, car insurance , home insurance and umbrella policy reissued. Dealt with red tape and went over and above for and insurance agency. They also found me the best prices and reduced my overall yearly cost. Special thanks to Andrea for handing us. I see why they are named Loyalty

Great Service & Care. I want to commend my Agent Candice Zagota for the detailed attention she…read moregives to my policy. I'm grateful and wouldn't change her meticulous attention for any other!

Great company!!! I have all my insurance with the Gene Harris Agency. They make sure I have the…read morebest coverage at the best pricing. For example my son had a renters policy that he was paying $428 a year for with a $25,000 coverage limit. Shari got him a $100,000 for only $235 per year. Great company.

From the owner: Progressive, Citizens Insurance, Michigan Millers, Grange Insurance, Safeco, Hagerty, Foremostread more

Don't use these guys my daughter has been paying $500 a month for 2 years great driving record good…read morecredit about a month ago someone hit her and now progressive is telling her she's on her own no help at all even paying $500 a month for full coverage they r the worst insurance company ever don't use them

Progressive in general is a scam of insurance. If you never have to use it its great, nice a cheap…read more But If you need it, you get what you pay for, cheap. I was run off the road by another vehicle and hit a car. They refused to pay any damages on my car with the reason being I had no dash cam to prove it. THe agent also told me that with being with progressive we are required to have dash cams and submit the videos for their review of every accident. I have over $8,000 damage to my car and an adjuster will not even come look at it and say they will not pay. I have been with them for over 10 years and never made a claim. So basically, I have given them well over 10,000 of my own money and they will not fix my vehicle because I do not have a dash cam, which apparently is required per the adjuster. THIS IS A SCAM!!!!! GET REAL COVERAGE!!!!!!

Simply amazing. Diana and Joan have been the best ever in the business. My husband and I from the…read moremoment our accident occurred to the minute our claim was settled felt taken care of. Felt seen. Felt like we mattered. Felt like we were family. Thank you.

Absolutely terrible customer service time after time. So much so that I can hardly imagine these…read morereviews are even real on this platform. From dropping umbrella insurance because agent(Jacob) not adding sufficient coverage on a homeowners policy, to dropping my auto insurance MULTIPLE times for no good explanation, to dropping incorrect homeowners insurance when making changes because your slowly leaving this terrible establishment. I can go on and on but I think we get the point. If you want to know your covered by your insurer at all times without having to second guess it daily, I'd suggest staying away from Joan Warners office. Unlike a good neighbor, Joan Warners, State Farm office will never be there!

Great insurance agency. Would recommend this agency to everyone that is looking for a honest dealread more