POST-SERVICE UPDATE: OH MY GOSH, the transformation from rugged cracked talons to beautiful soft…read morehuman hands! This may be the best my hands have ever looked/felt! 10 stars! -- UPDATE: was able to get through via phone! Excited to try this place out, hoping to report 5 star experience shortly! -- I made an appointment last night, can't find confirmation of appointment time. Logged back into the site - no appointments showing. I called them to try to see what's going on, no answer. Left a voicemail about an hour ago trying to figure out my appointment time and if I was even actually on the books. No call back. Tried to book it again, and the site was being glitchy. Tried to close out and book from the very beginning, and I get an error message that I've exceeded the maximum number of requests to try again in 12 hrs. About to call one more time, but I'm betting I'm not going to get through. I was really looking forward to trying this place :(

I have not had a regular nail place in years. I wanted my nails done for a special event and I…read moreliked that you could book online. The salon focuses on cleanliness and customer satisfaction. I appreciate it that they have washed my hands when I arrive. They also showed off the room where they sanitize all the equipment. You get to choose your scrub and lotion sent as well as your color. I was going to get the spa manicure but they were running late so I just got the basic one. The technician did a wonderful job on my nails. She made sure I was happy with the color before she painted them. She created a custom color based on what I was looking for. I would definitely come back the next time I need my nails done.

While visiting in town this place was a referral suggestion. Upon entering I was greeted and asked…read moreto select a color for my pedicure. The lady then seated me and declined my request to soak for a while. They brought me fruit and a request glass of wine. "If you are giving these options at least give time to enjoy." The massage chair is fire! The services were great and worth my trip. Did a great job on my toes. Pricing was a bit confusing cause I asked for a $48 service and was charged $63. Which did not include the tip. So I think they up-charge me. That is the only concern.

Writing this as the supportive spouse who comes along and pays, because I'm perfectly happy with my…read morenatural nails! First time here, and I am very impressed with how appealing it is on first impression. Brightly lit, calm music, and most importantly for me, no smell! Most nail salons have a nauseating level of chemical smell when you walk in, and that was absent here. Eyes closed, I might not have guessed where I was at. They have a wide variety of services, and my wife was happy with the "Hard Gel" option as an alternative to SNS. We walked in without an appointment and were taken care of immediately. Staff were friendly and helpful. Real surprising twist here: they served fresh fruit and drinks to the customers! (And even gave some fruit to me patiently waiting in the corner!) I would like to see a bit more hygiene focus. I didn't see much hand washing from staff, and work surfaces didn't seem to be getting cleaned between clients (concerning since there is so much nail dust from the filing.) Also, nail dust near fresh fruit seems like an oversight. Overall one of the best places I've been a bystander at!

Bella Luxe Salon & Spa is hands down on of the nicest salons I have visited. It is clean, hip and…read moreprofessional. Adrianna gave me the best pedicure ever. I am a runner so I have had my share. She really made my feet soft again! I can wait to go back for another pedicure and hopefully a facial. Make the appointment! You will not be disappointed. DC

If you want an relaxing facial visit Adrianna! Absolutely the best facial I have ever received! She…read moreuses Suki organic skin care products that will make your face feel amazing. For highlights and haircuts Amber is amazing! Will travel distances to have her continue to care for my hair!

My feet love Nails by Michele, and they want me to tell the world! Y'all, when I say I had the best…read moredarn pedicure of MY LIFE, I am not exaggerating. I am so excited to have found this jewel of a nail salon in Winston-Salem. Add to the fact that this is a woman owned, minority owned business that has clientele of all kinds, and it is a winner for me! Michele Callender is a trained cosmetologist, and has an eye for detail and design. Looking around her shop, one will notice that she has style and definitely cares about what her customers experience. Her shop is very clean, and COVID-19 protocols are strictly adhered to. Michele is meticulous with everything she does, from the time you walk into her shop, until the time you leave. After checking in via the Vagaro app, I was greeted at the door by Michele and escorted to her intimate and modern salon. It is perfect for a one-on-one private session of pampering. After making sure that I washed my hands per COVID regulations, Michele created a nice foot bath, and got to work. I loved how gentle and soothing the entire experience was. Music played in the background, we chatted as if we had known each other for years, and all the while, she was give my feet the ultimate attention. The end result was baby soft skin and perfectly polished toes. I have already referred my mother, both my sisters, and two nieces. My mom and a sister have already been to her once and love her as well. If you know what I know, you will download the Vagaro app, look for Nails By Michelle (the spelling is different on the app), and book your appointment ASAP too. When you go, tell her Kindra sent you.

Personable customer service where you get to enjoy your time with your technician is highly…read moredesired, especially during the pandemic. Michele provided quality service without using all of the harsh tools or chemicals.

I have been to this salon several times...with appointments...and have never had a problem…read more However, today I had an appointment with Chuck. I was a couple of minutes early for my 12:15 appointment. When I went back to the pedicure area, Chuck had another client in the chair and it was apparent he wasn't close to being finished with her. There didn't appear to be another tech to be able to do my pedicure. I pay good money for their services, and I am a generous tipper. Yet, no one seemed to care that I was going to have to wait at least 30 minutes. This was a Sunday afternoon, and they open at noon. I had received a confirmation from the salon for my appointment time. WHY would you start a client, knowing you have a fairly regular client coming in in 15 minutes? I live in Lexington, and I drove 25 minutes to get to the salon. I make appointments for a reason...I have other things to do. I do not show up late for them. I left without the service, and do not plan on going back.

Poor customer service from Jason. Unnecessarily rude and unpleasant today (Sunday afternoon), so I…read moreleft without getting serviced. I'm a fairly regular customer here, but do not have to be suggested to an unwarranted attitude and snarky comments.

This is my favorite nail salon, my favorite tech is Lan, she does a phenomenal job with attention…read moreto detail and wonderful massage! This is my monthly indulgence and worth every penny!

I was searching for a nail salon closer to downtown, so my navigation directed me here. The young…read moreman who performed my pedicure was pleasant, but the woman who did my manicure was extremely rude at the checkout. Things took a turn for the worse when I realized I hadn't upgraded anything. The pedicure was originally $38, and the manicure was $40. However, at checkout, my pedicure increased to $53, and my nails went from $40 to $60. As I left, I felt like I had been taken advantage of. I would not recommend this salon unless you are comfortable with deceptive transactions that will cost you more than expected.

I have been going to Lotus Nails for four years and I have never had a bad experience!!! My nails…read morealways looked great and many people comment on how pretty they are.

The staff speaks English. Service is nice and. Professional need to point out the cleanliness of…read morethis establishment

I have been a client at Angel Nails for 3 1/2 years and I am no longer a client there because my…read moreFriend/Lena is no longer there & the owner did not tell me and it has been a month and a half that I was concerned and worried about my friend and I let someone else do my nails and pedicure and I was not happy with the service & even told them. The workers are all friendly and nice, but they could not do what Lena does and I found out today after letting someone else do my nails and pedicure almost 3 wks ago that I had 3 Toenails that had fungus I have never had fungus on my nails/toenails and I was so disappointed & hurt

My favorite spot for a pedicure! They can usually fit you in pretty fast. The price has definitely…read moreincreased for the deluxe pedicure since I started coming here but the service is still top notch.

Outstanding Service!!! Katie and her mom are the best! Received a manicure and a pedicure. And…read moreyes, I will be a returning customer!

I have really sensitive feet but endure a lot of painful experiences so pedicures are very…read moreimportant to my well-being. After going to the same place for many years and watching the service decline I went looking for a new place and found Katie at Paradise Nail Spa, and I am very happy to recommend them strongly. She is the new owner and has really made some improvements to the business.

From out of state and needed a mani pedi for the start of the season and a spring break trip…read more Lana was the best I've had in a long while. She took special care of my much needed feet. My mani was great too! Wonderful cocktails offered, clean and fun music playing. Thank you for a spectacular service!

I do the basic manicure and pedicure. No special nail art, gel, etc. Really appreciate the…read moreattention to detail. Very easy to book an appointment online. They are very organized and efficient. Everyone was professional and friendly.