I cannot say enough about the compassion and professionalism shown by Jacob Schoen & Son Funeral…read moreHome during one of the hardest moments our family has ever faced. When my brother reached the end of his life, Kevin was there for us every step of the way. His kindness, patience, and genuine care made an incredibly painful time a little easier to bear. He treated my brother with dignity and handled every detail with such respect, while also supporting our family with warmth and understanding. Kevin went far beyond what we expected, making sure we felt guided and comforted during a time when we needed it most. Our family will always be grateful for the compassion and professionalism he showed us. I visited four other funeral homes during my stay in town, and I made my decision pretty much as soon as we met. I felt the kindness of Kevin, and I knew my brother would be taken care of. Thank you Kevin, thank you for your kind words to my mother, and thank you for guiding my brother during his last moments on earth. If anyone has any worries about end of life care in New Orleans rest easy, Kevin will take care of you with grace and a kind smile. From my family, thank you, thank you, thank you.

The funeral itself was nice, i wont lie. But the experience i went through after was completely…read morehorrible. My son passed away and I did not communicate with the mother after the funeral (personal reasons) but i did arranged my own plans for his ashes (he was cremated). Out of the blue the mother contacts me letting me know she had her half of my son's ashes and i purchased a necklace to put my some of my half in.. I was shocked i was not aware of this by the funeral home but yet content i was finally able to have my son's remains with me. I call the funeral home to let them know i wanted to go and get the rest of his ashes to fill the necklace, just to find out they were not there and the mother took it all. I asked why they did not communicated with me, they said because the mother said "she was going to take care of it" and instead of reassuring and calling me, they decided to believe her, came to find out the mother had my son's ashes for 2 weeks since the time she picked them up to the time she told me she had them doing who knows what with them. I was furious and wanted to talk to the owner or a manager, they were not there so they would give me a call back and never did. The irresponsibility from this funeral home its incredible. 2 weeks and i had no idea if the mother actually gave me half of my son's remains or whatever she liked since this funeral home did not do their job correctly and i will have to live with that question in my mind for the rest of my days. Shame on this people.

I had the privilege of coordinating a funeral service with the director. It was a privilege…read moreworking with this highly professional, compassionate man for a family that was unable to meet their obligations and needed my assistance in securing funds to afford the burial of their relative. I highly recommend this funeral home services.

The funeral home staff were so professional in handling my brothers home-going. They went above and…read morebeyond by helping meet to receive a package I sent from Washington state get there in time because I wasn't to arrive until days later. I will never forget the way they open their hearts and doors at a time of grief. Thank you

I simply asked for two locks of my bothers hair prior to cremation. He was cremated without the…read morelocks or hair being collected . I was told on the phone, by Tracy, the director that it's not the first time this (unnamed) person has made this mistake and that they're probably/definitely going to fired. Also that this person is 'going through some stuff'. I asked how many times this individual has done this. My question was sidestepped! I was told they've been very busy. I received many apologies. Was told that the money for the locks would be refunded to my card. Now I have to tell my niece. I personally believe there should be some sort of penance paid. It's not about the money. Everyone makes mistakes. But this is something that cannot be undone. I was very honest and said I don't feel as if I should have to pay for anything, they ruined EVERYTHING! His ashes are solid black. They should be white or a light grey. This means he was cremated at a low temperature. The black is carbon buildup on the bone.

The folks I met through a third party were efficient, cordial and polite. Cost was very reasonable…read more I could not ask for better service for my loved one.

It was a real pleasure to work with Alexandra. She was very quick to respond and went above and…read morebeyond to assist everyone. She was very compassionate and professional. We were very impressed with her and will highly recommend her.

Garden of memories is a wonderful business to work with for services for your loved ones…read more The staff is very professional and knowledgeable about navigating the process. Stephanie Manos was very helpful and conscientious about keeping in touch to complete the smallest details in helping me plan for my family funeral needs in the present and future.

This cemetery has almost 200 yrs of history. From mausoleums to historic tombs to monuments and new…read moremodern ones as well. As you walk through you will see dates going back to 1800's and as recent as March 2026 One thing I did noticed is some still has the water line from Katrina Hurricane I believe I read somewhere this cemetery is the largest in the city. It shows RIP to all buried there

I am writing this review for two reasons, first in the hopes of helping someone who is caught off…read moreguard and in a position to make a difficult decision after a loved one dies and to compliment the Greenwood Funeral Home's staff, especially, Krys. Early one Sunday morning, my phone rang, I saw it was from my brother and knew this was the call. "Ray, Mom is gone." We need to know what funeral home to call for the coroner to release her. We decided on Greenwood Funeral Home because my mother's family plot is in Greenwood Cemetery, adjacent to the funeral home. About an hour later two very nice ladies arrived and transported my mother to the Greenwood facility. On Monday morning, we went to our appointment at Greenwood and met Krys. She was kind, compassionate, and also very prepared. She had a set process and questions that helped guide our decisions...from obituary, urn, Mass readings, and many other things you are unable to think about yourself. She walked us next door to the Firemen's Charitable and Benevolent Association (FBCA) where we made the last of my Mom's arrangements. On a desk there was a sticker that said, "My job is empathy." I read it aloud and Krys said, "I have one of those too." We finished at the FBCA and told Krys goodbye. The following Monday, we arrived at Greenwood for my Mom's funeral. Greeting us with a warm, kind smile was Krys. We made it through the day because of her. I will emphatically state, Krys performs her job with empathetic grace and professionalism. I am relieved and glad that she was the funeral director for my Mom's funeral. For my family, Greenwood was definitely the right choice, with Krys as our guide, making this difficult time easier for us to manage.

I have to give Estelle Wilson Funeral Home a 10 out of 10. During one of the most difficult times…read moremy family has ever experienced, they exceeded every expectation and provided exceptional service, compassion, and professionalism. Miss Betty was truly amazing. From the very beginning of the arrangements, through the jazz funeral service, and all the way until the final transition of transferring my loved one to another funeral home for burial out of town, she handled everything with care, patience, and respect. The attention to detail, communication, and genuine compassion shown by Miss Betty and the entire Estelle Wilson Funeral Home team meant so much to our family. They understood that this was more than just a service -- it was about honoring a life, celebrating memories, and giving our loved one the farewell they deserved. They made a difficult process feel easier by being there every step of the way and making sure every request was met. Their dedication and professionalism truly stood out. I highly recommend Estelle Wilson Funeral Home to any family looking for a funeral home that will treat your loved one with dignity and provide your family with the care and support you need during such an important time. Thank you, Miss Betty, and the entire Estelle Wilson Funeral Home family, for going above and beyond. Your service and compassion will never be forgotten.

My friend's father was buried here a few months ago, with her mother who was buried here several…read moreyears ago. The grass seems to be kept short, and everything seems well maintained. Mahalia Jackson is buried here, in her own little fenced off area. There are mausoleums, very high. I hope whoever is buried on top (about 20 feet high) aren't scared to death of heights. Lots of graves just piled on top of each other. I am so glad I came to look around this very peaceful cemetery. James Booker is buried here, he was a flamboyant piano player, and here is some information about him. James Booker - Wikipedia Some information about Mahalia Jackson if you are unsure of her greatness is here. Mahalia Jackson - Wikipedia

Absolutely amazing staff. KIAN & KIM were the most amazing and professional staff. Very patient and…read morefriendly, thorough and pleasantly patient with us during such difficult times. They made one of the hardest times of my life, very calming to get through. Highly recommend them to anyone. SIDE NOTE: FOR BEST SERVICE, MAKE AN APPOINTMENT, office gets pretty busy.

It's well kept and well supplied with things like stepladders and sinks for putting flowers at…read moregraves. And it's been that way for years and years.

For the absolutely unreasonable level scrutiny that one must go through to visit their loved one,…read moreand enduring verbal abuse from who I could only assume was a Maintenance Man, the grounds really are falling into disrepair. There's visible trash on the property, and portions of grass that are dead or dying, and headstones and face plates to crypts having broken or fallen down. For how aggressive the staff is towards visiting family, you think they'd take better care of the place. It really is a shame when such beautiful and historic sites in New Orleans aren't taken care of and that's evident here at Hope Mausoleum. Just a shame.