WARNING, AVOID THIS GARAGE AT ALL COST!!! BEWARE, THEY ARE A SCAM!!!…read moreThey called me asking me if I wanted to book an MOT because it was due 01.02.2023. We booked the MOT for 25.01.2023 and I took the car in at 8am in the morning. About 2 hours later, they called and said that there was a "major defect" and the MOT failed due to a cracked ball joint dust cover. After going back, I asked for the car to be lifted so as to verify their claims. They lifted the car and all I saw was a small fresh-looking cut on the outer rubber, which can't possibly be a reason to fail an MOT. They claimed that it had to be replaced. When I asked them for the price, told me that it would cost £450 plus the MOT (£55) to "get it all done by tomorrow". This was in fact a widely available part for less than £35 OEM brand new. The guy who called me initially said: "Don't look at me like that, you are starting to annoy me, and you are wasting my time". He then walked away and left the room. After speaking to the manager, they were offering a £50 discount and it was at this moment that I knew all of this was just part of a very well planned and coordinated scam. They refused to give me the keys so that I could charge my phone and call my lawyer. I told them that the conversation would not continue until I have called my lawyer. They then unlocked the car without giving me back my keys and I was only allowed to charge my phone from the passenger seat. After about 10 minutes, the manager came out with the car key and the MOT papers and told me that he did not want any money for the MOT or the proposed service, saying that "[he doesn't] want any trouble" and that I am "free to go". I ended the call with my lawyer, called a garage in Park Royal who immediately booked me in. They had three MOT technicians and their manager look at the "crack" and they said that this is not even worthy of an advisory warning because there is nothing wrong with the part or it's functionality. They proceeded with the rest of the MOT checks and about one hour later, a PASS was recorded. They even removed one of the advisories for the rear brake pads, which was also falsely diagnosed. I went back to Belgravia Garage to tell them that the scam they tried to pull on me was unsuccessful and that I have proof that it was an attempted scam because the MOT should have been a clear PASS right from the start. I told them that they wasted my time, caused unnecessary frustration and this this incident will be reported to the DVSA. I asked them to remove all personal information they have from me from their system as a verbal GDPR request. The attached screenshot from the DVSA records. Please note that the name of the other MOT centre is hidden so as to prevent claims that I am advertising for the other place, and that this is the reason why I am writing the review. I even went to third random MOT centre totally unannounced, asked them to have a quick look at it and tell me if it is PASS or a FAIL. Both MOT centres commented that it looked like someone had jabbed a screwdriver into the rubber, but that it is not a FAIL under any circumstance. If you look closely, you might see the imprint of a screwdriver right in the middle of the rubber torus. These ball joint covers actually have two layers, and only the outer layer was slightly damaged. No oil or grease leaking, so the inner layer must have been intact. This also means that no dirt can actually contaminate the ball joint and therefore no defect should have been diagnosed. The only conclusion is that Belgravia Garage intentionally misdiagnosed the fault so as to attempt to extract more money from me (without success), which is why I have called them a scam! They used disgusting, foul and manipulative practices to try and squeeze money out of me and I genuinely hope that you do not take your car here after reading this. It was their aggressive greedy attitude that just gave their bluff away! PS: Almost all of their 4 and 5 star reviews are fake and / or have been paid for. Just look at the hidden reviews and you will see that 9 out of 9 are hidden (not recommended) and 2 are already removed due to policy violations.

From the owner: Vehicle Maintenance & Repair MOT…read moreVehicle Servicing Diagnostic Work Full Hunter Wheel Alignment Tyre Sales Bodywork Vehicle re-sprays Insurance Work Custom Work Restoration work Car Sales Car Wash Specialist Valets Secure Car Parking and Storage

Crooks deleted video of swapping my range rover mats.Do not use this lot.I will never go backread more

Worse car wash ever. Don't ever use this place they scratched my car and obviously will always make…read moreexcuses. Never ever bring your car here. They smoke when washing your car. Absolutely shocking. They've been reported to the police. This guy in the photo scratches cars he needs to be sacked!

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice…read morenice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

I was a bit apprehensive about using a another valeting company to valet my new car. But when I…read morecalled Empire, Louise was so knowledgeable and helpful I booked them. When Gary turned up, he was on time, polite and explained everything that he was going to do. I didn't think that a brand new car could look better then from the showroom, but Gary surprised me with his dedication to the finer details. I am so impressed that I have recommended Empire to all my friends and family. Thank you Gary + Louise

This valet service is excellent. It is very well priced considering the team comes to your front…read moredoor. The quality of the valet is great and there is a wide range of services to choose from. Mike, the owner of the company is professional, courteous, friendly, and provides an outstanding level of customer service. He is easy to communicate with, responsive, efficient and well organised. His team arrive with all the equipment needed and leave you with nothing to worry about. I highly recommend Belgravia Auto Valet.

From the owner: The Mobile Luxury Car Valeting Serviceread more

The service I received from James who turned up on a motorbike, was careless and left the bodywork…read moreon my car damaged. The long brush he uses, no doubt on every single car, is absolutely dirty and worn out. I even caught him on my CCTV picking it up, facing down on the ground, and scrubbing it on my car, likely with debris in the bristles from the ground. My car now has straight-line scratches all over the paint, exactly in the direction he scrubbed. He also used this same worn-out, dirty brush on my convertible hood. I also saw on my CCTV that he used the same rag, which had black dirt from my wheel trims, to dry my car, leaving swirl marks. The same contaminated rag was used to dry my convertible hood. He missed areas entirely including near my number plate, and dirt marks were left untouched. I now have to get my car machine polished because of his negligence. He's cheap for a reason; you get what you pay for, but in this case, you end up with damaged bodywork. Be careful.,

I booked Washello and had my car cleaned by James -- absolutely brilliant service from start to…read morefinish! For just £35, he cleaned my car inside and out, and even went the extra mile by doing the wheels too. The car looks spotless and smells fresh again. James was friendly, professional, and clearly takes pride in his work. Couldn't recommend him enough -- fantastic value and top-quality results!