It was my birthday so I thought to treat myself. I don't normally get nails done So for someone who is fairly new they weren't very helpful. Hardly any interaction and chatting away in another language to other colleagues which is unprofessional and unsettling at times too. I paid $65 for nails that would've cost me half the price elsewhere and would've looked way better. Spa pedicure cost $35 it was average and rushed. read more

I don't normally get my nails done professionally, but my friend was getting married, and I thought it was my bridesmaid duty to get a nice manicure. This was NOT a nice manicure. Not only did I feel dizzy from the fumes, but the manicurist hurt me several times while cutting cuticles. This totally screwed up my nails for weeks to come. They were constantly splitting and bleeding, which I'd never suffered in my life until after this treatment. It's a good thing they were alright on the wedding day, or I would've returned for my money back. If I was going to recommend a nail torture chamber, I'd say this is the place. read more

ProfessioNAIL - Nail Salons Near Me - Auckland, AUK

They are Not at all professional.they are just interested In finishing fast with shoddy work and move on to the next customer. I did not get a massage, nails were not cut properly and the worst is cuticle cutting.bleed.d read more

It's the lure of convenience that drew me into this branch of ProfessioNAIL. It's right in my local mall and I dreamed of how handy it would be to have a local nail salon I could rely on. The first couple of times I visited I got a regular shape and polish, and they went fine. They weren't outstanding, but they were okay. So I went back again for Shellac. Oh-oh. It didn't go so well. The method of removing the Shellac I already had on was dodgy - I had each nail dunked in a massive bowl of nail polish remover. it was as nasty and smelly as you can imagine, and not nice on the skin. Then, near the end of the treatment, I pointed out to the manicurist that one of my nails had a big lump on it. It wasn't really a problem, I just wanted it fixed, but she decided to argue the point that the lump was in fact my own nail. Really? There's a notice on the wall of this ProfessioaNAIL branch advising that all complaints should be directed to the manager. Not a good sign, if you'll forgive the pun. read more

Horrible service. Waited 45 mins for eyelash service after making a booking for 2 people, and then could only process one girl at a time so had to wait a further 35 mins for each other. The lady was quite argumentative and defensive when we asked if we would be waiting much longer. The eyelashes put on felt like plastic on my lids and scratched me all the time if I brushed my eye in the slightest and they pulled out so many of my own natural long lashes :( :( I also got my brows tinted and wasn't happy with the colour or shape after leaving, I found the brows to be slightly uneven when I got home. I legit would never come back here, the lady is inexplicably rude and just an overall lack of effort from the store. read more

Absolutely brilliantly done, and I am a very experienced customer (having had acrylic nails done since 1986). Great service, and VERY inexpensive. I am happy to pay any price to have my nails done well; my nails are exquisite and cost VERY little. Well done Professionail!!! Mrs Ananda Hawes Managing Director NZSADS read more

Came here needed nails fixed ASAP. The time was 5.30 mall closes at 6 they did very fast job. They actually hurt my nails and at night I could feel them throbbing it was that painful as the girl was quite rough After that they painted or with normal nail polish . It's been only a week but one of the acrylic nails is already coming off !!!! U get what you pay for probably won't visit again although it costs $10 cheaper than Sylvia park read more

The owner argued with me when I said my thumb is a different colour to the rest, she then said I was 'too fussy' refused to finish my nails, chucked my money at me and asked me to leave. I am now left with one pink nail with no french tip...while the rest look great (the rest were done at the silvia park locatuon). Rude and short tempered! Have uploaded a photo. read more

ProfessioNAIL - Nail Salons Near Me - Auckland, AUK

After going to ProfessioNAIL Glenfield for many years I have shifted from the North Shore and was looking for a nail place closer to home. I found Professional in Pakuranga and after reading the previous reviews was a little dubious about going. However I bit the bullet and had my nails done last night. I found the technician who did my nails friendly, caring and had only my best interest at heart. My nails look great and I am extremely fussy. The only thing I noticed was that compared to the Glenfield shop this place was untidy and felt a little less unprofessional. i.e. the girls were not in any type of uniform/smocks. I will definitely be going back. read more

My mother and I went down to professonail the other day to get a manicure and honestly I left the place feeling less than happy. Usually I go to the botany branch but since we were in the area we decided to go to the pakuranga one. When we entered it took them a while to even notice we were there even though there was only one other client in store as the ladies were talking to one another not at all noticing us. All of the colours that I got to chose from looked very old, I found this a little disappointing but I let it slide. When it was time for my manicure my nails were filed and buffed nicely but when it came to the point of cutting my cuticles this was done carelessly and I have many cuts in my fingers now and also when she applied the nail polish it stung a little bit. Usually when I get a manicure my favourite part is the hand massage that I receive, the cream that they applied was quickly applied to my hands (take note there was no other clients in store the entire time) and I was told to wash my hands at the sink (I've never been told to do this during a manicure) I found that the soap and cream used, completely dried out my hands and fingers, I was very upset and not happy at all with this manicure and I surely won't be going to the pakuranga branch again. read more

Not very good service. I called to make an appointment for 4:30pm for pedi & acrylic nails.I arrived early and was told to come back at 4:30 when i arrived there @ 4:10 there was 2 seats empty at pedi. I arrived at 4:26 to see all seats occupied .They where eager to take my money the cost was $20 for pedi & $35 for nails .Suddenly i was being told $65 dollars. Before allowing them to take payment i asked the man how long i would wait. They seemed hesitant to tell me. I refused to make payment till i knew suddenly another one 10 minutes was being added to the waiting period. People who did not have appointment was being placed before a appointment. Needless to say i said Thank You very much but you won't see be seeing my money again. No Stars awarded unable to place without addeding stars. Carmen Beeming read more