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ProCare Physical Therapy

5.0 (1 review)
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Physical therapy

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7 years ago

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Crossroads Physical Therapy & Rehabilitation

Crossroads Physical Therapy & Rehabilitation

3.7(3 reviews)
2.8 mi

I have used Crossroads several times over the past several years. I'm currently having therapy…read moreafter rotator cuff surgery. Everyone is so helpful. It's a friendly atmosphere. I really wouldn't consider going anywhere else.

*Keep looking if you are in need of Physical Therapy…read more I called this place to get some physical therapy done as it was recommended by my doctor following surgery. When I called and asked if they had a PT program for my condition, they did not but where confident they could 'come up with something' to fit the condition. Strike one! Already I was a bit skeptical. When I told them what I was looking for, in regards to modalities, to accompany my PT program, they didn't have them and tried to talk me out of asking for those. Strike two! I wanted to schedule an appointment to just see how things were at this place, but they were into high-pressure tactics and said that they would only see me to do an initial intake consultation, which was not free. They told me to bring my script with me, but the doctor did not issue one (and I'll explain in a second why). All of a sudden, they couldn't see me or take me on as a PT client until I had a script. I called my doctor's office and was stunned to learn that this Crossroads was lying to me!! My doctor's office informed me that my state was a Direct Access State for PT and that a script was not needed. I called Crossroads back and confronted them with the fact that they lied to me about this. All of a sudden the owner/main PT got on the phone and oh how the story changed - "Well, while it is true that a script is not required, we still like to have one." I told him he was breaking the law in my state by forcing people to bring in a script when it was not needed. Strike three! STAY CLEAR OF THIS PLACE. Also, they were one of the highest priced PT centers in my area. They billed you for ever 15 minutes you were actually there. Ridiculous!! If your insurance doesn't cover PT or you don't have insurance, be prepared to shell out A LOT of money to go here! They clearly were in the business to rake in the moolah. When I asked about a cash-paying patient discount, as I learned other PT centers in my area offered that, they said that they would not do that. It was full price or no services at all. Everything was billed piecemeal. VERY EXPENSIVE. Do yourself a favor and shop around before you go with this place for your PT needs.

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Crossroads Physical Therapy & Rehabilitation
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ProCare Physical Therapy - physicaltherapy - Updated May 2026

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