Been here a dozen times and the front desk staff (minus Bob) and the people assisting in the…read moreexercises (minus John & Arnold), DON'T know how to engage in conversation. Everyone is socially awkward, including the owner. I don't know how many times we've regularly seen each other only to have him turn his head. Strange place! Most importantly, had a grand total of one good comprehensive (therapist provided), rub down at the end. Minus Arnold, they just hold your arm, foot, leg, what have you. I want to be stretched out -- NOT 10 seconds of therapy and 9.5 minutes of holding my body part in the air. I can only imagine what they're charging my insurance co. Starting with a new therapy place shortly.

I've been to several different PT places in the past, and AON of Somers far exceeds them. The…read moreoffice is extremely well run. The therapists and their assistants are excellent. I've been going on and off, dependent on my injury, for 27 years. In the past I've been treated for 2 ruptured discs, tennis elbow, a torn meniscus and surgery of my left knee, a torn hamstring, plantar fasciitis and a torn gluteal muscle. I'm currently recovering from a rotator cuff restoration and, as always, couldn't be happier with my progress. One of the great things about Somers AON is the educational experience. I've learned how to work at home, manage pain as it arises and avoid further injury. I couldn't speak more highly of Phil DeMase and all the other therapists as well as the entire team!

I started seeing Dr Parker about a month ago and I've had such a positive experience. She is…read moreincredibly kind, patient, and truly takes the time to listen and understand what's going on with my body. You can tell she genuinely wants to help reduce pain, not just rush through appointments. Every time I leave her office, I feel noticeably more relaxed and supported. I'm really grateful to have found her and would absolutely recommend her to anyone looking for thoughtful, compassionate care.

Dr. Parker is extremely knowledgeable, professional and kind. She has helped me with chronic lower…read moreback and hip pain for years. She doesn't hesitate to refer other doctors who might be of help and has always returned my calls very promptly. I have referred her to co-workers and friends who also rave about her excellent treatment. There is zero wait time in her office thanks to her excellent administrative assistant and insurance issues are next to none. I would give her six stars if possible!

My 89 yr old mother is a recent arrival at Waterview and I'm so so grateful to everyone who has…read moremade her transition into their sub-acute/rehab seamless: everyone from Jenna in admissions to Nurse Chris, Alexa, the orderlies, the nurses, and Raquel in PT: you are all absolute godsends and my family and I are so grateful.

I would like to express my sincere gratitude to Waterview Hills. My father spent about 6 weeks…read morehere before his passing and I cannot express the level of excellence and caring my father received while there. Everyone from Admissions to Aides were attentive and caring towards my father. In his last days (as with every day he was there), he was made very comfortable and was well attended. The last 2 days (when I was there pretty much all the time) the staff not only checked on my father, but on me as well. I have never been one to like nursing homes, I've always felt that they could not take care of someone as well as family could, but I was pleasantly surprised and highly impressed by Waterview Hills. If you need to have a loved one receive this kind of care, you won't find a better, more skilled, and caring place to have your loved ones stay than Waterview Hills.

Upfront, I never even made it into this place. It is too bad, I was looking to do a multitude of…read moretreatments but I was immediately put off by the woman Kathy who answered the phone. It went like this: Me: "Hello I was wondering how much an ear candling session is?" Kathy: "Its 50 dollars and lasts about an hour" Me: "ok thats great; and its both ears I assume right?" Kathy: "yes" Me: "and I was wondering what kind of cones do you use there"? *****a few seconds of silence*** Karen: "Did you want to book an appointment?" Me: "perhaps but I just had a few questions fir.. **interrupts** Karen: "We use regular paraffin herbal infused ear cones" (she sounds annoyed so I skip the other question I had) (at this point her cold way of speaking told me I am not going here) Me: What is your name ma'am? Karen: Karen. Me: Do you perform treatments Karen? Karen: Yes I said thank you for your time and hung up. My mother and aunt are both massage therapists and I have worked in spas and salons in the past. This is literally the opposite of how to grow a client base. Please...somebody tell me I am wrong and the place is wonderful...Maybe there are nice calming personalities there? Otherwise my search continues because I felt stress just from trying to book at this place. I go out of my way to make sure people are comfortable and all questions are answered in my field of work. It is just basic manners let alone the fact that there is competition who will, if you will not.

I went to balance for life for a reiki healing it was my first time I was a little skeptical at…read morefirst because I didn't know what to expect but I have to say it was life changing and kathy was amazing and a sweet hart of a person.