From the initial contact and estimate from Hugh the owner personally coming out to Kyle setting up portable Ac units the same day was a refreshing experience. Jacob and Jacob sent a text that they were on their way day of install and on time. They were very polite and very considerate of property and execution of removal and install. Jacob inside, answers a barrage of questions from me and was very in depth with his responses. His above and beyond of detail and care of installation was very critical and obvious that he truly cared about what he was doing. It was an artist and perfectionist at work! Jacob outside was apparently just as detail oriented, and although working in the heat and cumbersome job at hand was also very polite and respectful. He also did a great job! I cannot tell you how impressed I am. We had a system installed in 2008 No comparison, hands down Hughs company and employees are a rare commodity in this day in time. I implore you to use this company as you will not be sorry. I'm sitting in comfort and pure happiness at the result of these very caring people, from owner on down. Thank you Hugh, Jacob and Jacob and Kyle! You truly care about what you do!!! Also paid 3k less than other estimates. Money matters of course, but people that perform above and beyond to get the job done is paramount! Thank you so much!!! read more

I have a couple of homes on 30A that I BnB. During one of our highest booked times, one of the hot water heaters took a dive. The family of 8 that was in the house were not happy. I called a few plumbers that told us they couldn't repair our Rinnai heater, only replace it. I tried one more call to Protech and Chris was able to save the day! Not only did he clean and repair my unit, he had the part needed on his truck. He's my plumber for life. We've got the other homes scheduled for yearly cleanings and check-ups, so this doesn't happen again. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Thanks ​Chris! read more

I was told by another company that I needed to replace my water heater. I didn't have the money for that expense. My friend told me that Chris got his old one going after troubleshooting it, so I gave him a call. He came over and figured out the issue was under warranty, got my replacement part and had me up and running in a few days. You're awesome! read more