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    Pro-Tech Carpet Care

    5.0 (4 reviews)

    Services - Pro-Tech Carpet Care

    Carpet cleaning

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    A-1 Pro Carpet Care - Cleaning 15,500 sqft of carpet at Revel

Folsom CA 95630

    A-1 Pro Carpet Care

    (283 reviews)

    We had Daniel come and clean out our dryer duct that went to the roof. It had a few turns in it and…read morehe was totally honest about everything. A major plus! Because of the turns in the duct, he couldn't show me it was clean with the camera, so he turned on the dryer while I stood out front to see the residual dust come out the top. I really appreciate his work ethic, honesty, and kindness. We are having him return to clean our tile and grout next week. All these things haven't been done in over 8 years and are way past due. I'm so glad I was able to find this company.

    They get 1 stars for being on time and professional. The quality of their cleaning job was not even…read moremediocre. My carpet is 7 months old. It's grey. No spills. No animal spots/issues. Just normal family foot activity. Again, no stains. There was a dingy spot in front of my couch, that was it. And of course the stairs were getting dingy. When the tech left, the spot in font of the couch was still there. I thought maybe it needed to dry. Then I decided to get my own carpet shampooer out to go over it again and the dirt that came up was unexpected and disgusting. I would think that being a professional company they would use better equipment. Maybe they need to replace equipment due to age. I don't know. But what I do know is that I should not have pulled up the dirty water I did the same day it was professionally cleaned. You can see the spot that was left after the tech cleaned. Then I shampooed 1 hour after he left. You can see the result in the pictures.

    Pure Clean Carpet & Tile Care - Living room/entryway before and after

    Pure Clean Carpet & Tile Care

    (178 reviews)

    I have used Eric several times over the years to clean my carpet and tile. He has always done a…read morefabulous job at a very fair cost. I have recommended him to friends and family. I wouldn't use any other company for my tile and carpet cleaning needs. Eric is so nice and pleasant to work with. You won't be disappointed with his work. *****I'm updating my review based on Eric continuing to do an AMAZING job. Eric has to be one of the nicest people I've met. I can't tell you how many family members and friends I have referred to Eric.

    Eric at Pure Clean flaked on our appointment…read more I made an appointment on their web site scheduled for 8:15 am to 9:25am. We rearranged all the furniture the night before and made arrangements for our dog to be gone during the day of the cleaning appointment. I had a doctor appointment that morning but my partner was home waiting for Eric to arrive. I received several texts from two different phone numbers stating it was Eric and he had a flat tire. I received these texts while I was at my dr. appointment so I did not see them right away. When I was done with the doctor and saw the texts and replied (within the 8:15am to 9:25am appointment window) he said that he moved onto the next appointment and wouldn't be coming. This was at 9:20 am! I called him several times then and left voicemails but he never answered or called back. There was somebody waiting at the house for him to clean our carpets and he never showed up, wasting our entire morning and having to rearrange all the heavy furniture for nothing. When I tried to contact Groupon to file a complaint and get my money back, he lied and said we called him names like trash and that he refused to refund our money. We told him his customer service was trash, not him personally, which is true! I had to file many complaints and waste so much time with Groupon trying to get my money back from this guy. Do not do business with Pure Clean!!

    Pro-Tech Carpet Care - carpet_cleaning - Updated May 2026

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