It was uncomfortable working with Jorge for the following reasons:…read more - His scope of work indicates that you need to pay when the work is complete which is obviously very reasonable. However, he did part of the work, then threatened not to complete the rest of the work unless we paid for what was done thus far. - He threatened to charge us incredibly high late fees if we didn't pay him for partial work. His scope of work explains nothing is due until work is complete. - While he was working on our hot water heater issue our sewer began to back up. We hired him to fix that as well. We paid him $250 to do it and then the first time our renters took a bath the the sewer backed up in a way that was even worse than before he did the work. -We had to hire a another plumber to come on Sunday to fix the issue we hired Jorge to resolve. We asked for a refund as the work he did did not solve our problem and he refused to give it to us. He said he "didn't guarantee the work." - Jorge's demeanor at many times throughout the process was unprofessional and defensive.

Jorge and his son came out to look at some work we needed done on our home and then scheduled me…read morefor the very next day for the repair. He was extremely helpful and so nice! They were both so respectful and took the time to explain everything to me both before and after the repairs. We highly, highly recommend this company for any of your plumbing needs!! Thank you, Jorge, for your help!!! We will be calling anytime we need anything fixed!! Also, he asked if the homeowners were military or veterans to offer a discount. Not many people offer to save you money!! Another added plus in our book! :)

Got my new toilet installed same day, and cleaned up so well I couldn't believe any work was done…read morein there. Professional, friendly, fast, and a great price and warranty.

Purple Mountain Plumbing was so great to service our home so quickly and it was a reasonable price…read more The technician was very nice and friendly. Answered all my questions. Provided quotes on other projects. I would recommend them to anyone.

Our pressure release valve on the hot water heater popped and purged Sat night. We turned…read moreeverything off and started calling plumbers. A lot of companies say they're open 24/7 but a lot of them couldn't get us until Monday or later. B&L was able to send a tech out Sunday morning. The weekend trip rate is $139. Nate came out and was able to get our hot water working but the valve needed replacing and so did another older pressure valve connected to the city line. Instead of charging us weekend fees they were able to schedule is on Monday for regular rates and no additional trip fee. Regular M-F trip fee is $89. All work is trip fee plus the repair. Rick showed up on Monday and rock starred the repairs. According to my plumber friend their rates are reasonable so we'll be saving them for any future work.

Two jugs of Draino down the drain without success and it's time to call a plumber. I chose to reach…read moreout to B&L Plumbing since the Google reviews seemed promising. $89 for the visit, and the technician is having trouble with the tight bends in the pipes of my shower drain. $265 for about half an hour trying to clear a clog using their auger without success. Technician wants to cut a hole in the wall behind the shower to try to get into the pipes another way, for another $400+. They cut into my wall and find that the piping isn't what they expected and they can't find the vent pipe they were looking for. Thankfully the extra $400+ charge was cleared from the invoice, but I'm told they'll need to run back to the office after taking pictures and alluded to the need for a complete removal of the enclosing shower walls to take out the shower pan. Said they'll call me back to go over the next steps. A week goes by and I've heard nothing. After spending more than $300 and *still* having to put up with a clogged shower drain, I try taking matters into my own hands again. One pump with a plunger, and the clog is gone. Wish I'd tried that before I asked for a plumber to come by. The pricing isn't outrageous and the technician was polite, but the lack of follow-up for what turned out to be a simple fix has cemented a poor experience.

called to get my basement bathtub drained. Cooper showed up and handled it with respect, knowledge…read moreand efficiency. He did a great job and cleaned up after he was done. Already referred him to my sister.

Friendly, knowledgeable, and speedy plumbing crew! They were able to diagnose the install of my…read moremini washing machine and complete the work in no time flat. It was nice they wore the clean booties over their shoes in the house. Very upfront pricing, and they did a great job explaining my options. Everything is working well! I will definitely use them in the future because of their expertise and value. Thanks again!!

We had a horrible sound coming out of the plumbing system and called joe on a recommendation. He…read morewas quick to respond and get out to the house. Diagnosed within a few minutes, he replaced the main valve coming into the house that had gone bad. Price was very reasonable and will use him for our plumbing needs in the future.

Joe is great! Timely, responsive and overall a really great experience! Couldn't have asked for a…read morebetter plumber.

I really don't enjoy having a plumber tech come out period, as it means there is an isssue and a…read morecostly repair in most cases. (Usually the problem was caused by the unknown or one of my five kiddos!) REARDON GETS IT RIGHT! They do what you ask, offer to check anything else and that's it. I really wish they could get a weekend emergency crew together!!! I have kids and something always goes wrong Friday, Saturday, or Sunday! REARDON IS THE BEST COMPANY I have done a home fix with. I never give a full five starts unless it is earned. That is how picky I am. I have had them out 4 times since 2015. Mostly for odd plumbing things. Upfront their great. Their cost is medium and thats ok, as the jobs are quality and services tech are professional. Several of their techs understand that kids may want to watch... very educational for my lil ones also!!!

I saw my hot water tank leaking and called my Home Warranty company immediately. They recommended…read moreReardon Plumbing and linked me up with them. They were able to get to my house that same afternoon and had me back up and running by 4pm with my new water tank. They were very friendly, professional and definitely knew what they were doing. I would highly recommend these folks, a great job they did!!!

Our water heater unexpectedly failed one evening, leaving us without any hot water. The very next…read moremorning, we contacted Ace at Water Heater Pros, and from that point on, the experience was exceptional. Ace arrived at our home within an hour of our call. We texted pictures and specifics of our prior water heater's failure which helped him have our old water heater removed and a higher-quality Rheem water heater installed in about 40 minutes. It was incredible to watch how efficiently and professionally he worked. We were amazed to have hot water restored so quickly. What impressed us even more was that Water Heater Pros' pricing was right in line with--or even less than--several competitors we contacted. The difference was that those companies couldn't schedule a replacement for anywhere from two days to nearly a week, while Ace had us back up and running the same morning. Ace was professional, knowledgeable, honest, and took the time to answer all of our questions. He also discussed our home's high water pressure and made recommendations to help protect the new water heater and extend its lifespan. It was clear that he genuinely cares about doing the job right, not just getting in and out as quickly as possible. The installation was neat, clean, and professionally done, and the entire work area was spotless when he finished. If you're looking for a company that offers fair pricing, exceptional service, rapid response, and quality workmanship, I can't recommend Ace and Water Heater Pros highly enough. They turned what could have been a stressful, days-long inconvenience into one of the smoothest home repair experiences we've ever had. Five stars all the way. Thank you, Ace!

Local company. Great team and owner, along with the quality of work that was done was beyond…read moreprofessional and clean. Prices are reasonable and would highly recommended Water Heater Pros. Quick with the repair and explained the process.

Sunday evening catastrophe struck when we realized that a pipe had burst in our basement guest…read morebedroom flooding our wet bar and guest room. Between the shuffle of 20 different calls and companies with a bunch of quotes we were overwhelmed. 2 companies quoted us $800-1,100 to replace the piping and get everything fixed. This is out of pocket not including our deductible to insurance and whatever other out of pocket costs. BPR responded immediate Monday morning and got here within 2 hours. Not only that but they did the repair for 1/3 of the price that other companies quoted me. Honestly can't thank them enough for the fast repair and fantastic communication.

Friendly, prompt, courteous, and just really good at his job. We needed a new water heater, and BPR…read moregot it done quickly. Stephen is my go to plumber for anything water related.