So, started coming here several months ago for my gel nails - just pink powder and clear gel, short, square with rounded corners, pretty basic. Mylin did my nails, supervised by her father's girlfriend's sister... Knowing that she was still learning, I am a patient person and allowed mistakes as part of her learning process. Nothing major, and every visit she got better and better - until my last visit. Because several nails had lifted, I figured it was time to get a new set. She didn't soak the old nails off, even after the supervisor brought her a bowl. Because all conversation between them is in a language I don't speak, IDK if it was verbally suggested that she soak the acrylic off, after the second nail started to bleed in the center, so I have to give her the benefit of the doubt. Because I like her, I was okay with tolerating the pain. When she did my polish, neither of us noticed it was with the dark pink powder - I go as light as possible, and in this salon that is the medium pink. Because I didn't realize the mistake due to too much conversation, and Mylin didn't notice the mistake, probably for the same reason, it wasn't caught until later in the day, in better light. So I called to schedule a time when she could correct the problem. The appointment got pushed back several times before I finally got to sit down at her station seven days after she did the new set. Given her reason for having to change the appointment, a medical appointment in Sacramento on Friday, I was okay with a Monday appointment. On Monday morning, she called me to tell me she wouldn't be back from her Friday appointment in Sacramento in time for my noon appointment, and pushed it back to Tuesday. The background noise at the time of the first appointment sounded like a restaurant. When I arrived on Tuesday, it was to discover that the background noise I had heard the previous day was not a restaurant but a hair salon - she blew me off to get her hair colored! First unforgivable mistake. I'm sorry, but if you make a commitment to someone, follow through. I can understand having an emergency, but a four or five-hour hair appointment isn't an emergency. If you want to get your hair done, great, but don't dis your paying customer to do it. Second unforgivable mistake - after attempting to drill off the dark pink gel and taking off half the thickness of the white tip, she tells me that this method isn't going to work. Instead of soaking my nails off then and there and starting from scratch, she tells me that I have to wait for my regular appointment, a week away, and basically infers that the mistake was not in any way her fault. She tells me she always uses the dark pink polish on my nails, even though I initially requested light pink when I started going there, and settled for the medium pink because it was their lightest color. Also, the drilled-down nail was left as is, no re-gelling it to protect it, just a somewhat pink center and a very, very white tip, left to be easily broken at any time. Then, to add insult to injury, her father and the salon owner Tom backs her up on my having to wait, saying, no lie, she's "got that thing," that she can't miss. What's a "thing," anyway? I'm sorry, but as the owner of the salon, he should have stepped in and asked if he could fix her mistake, not made excuses for why I couldn't get this problem fixed in under two weeks. I am more than willing to carry my share of the responsibility in this - I should have noticed there was a problem while she was doing my nails. But when the manicurist tells you it's your fault so you'll have to live with the results, there is something wrong. This young woman, who admittedly is learning to do gel, had no business taking on arrogance when a mistake is made. I texted that night to cancel my appointment next week. For this particular visit, my rating is a one star. The three star rating is for overall service, which was good until this visit, brought down by today's review. This is sad, because I really believe Mylin had great potential as a gel manicurist. She is also very personable, and we had great conversations. I will actually miss her, and I wish her well. But I won't be going back to a salon who's mission statement could easily be "family first." Customers should be your priority, with the exception of emergencies, as they are your bread and butter. If anyone has a (recent) recommendation for a good manicurist, I'm all nails, er, ears - most of the reviews here on Yelp are at least a year old. In the meantime, I'll be looking for a decent color to paint over my extremely pink nails... read more

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I love this place, I'm never disappointed. Tom and his daughter are so talented. The price is very reasonable for the quality. read more

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Absolutely the worst experience I've ever had at a nail salon. I went in for a pedicure and was completely shocked by the poor hygiene and lack of professionalism. The tools they used looked dirty and reused, which is completely unacceptable. The pedicure itself was rushed and done carelessly -- not at all what I expected based on the pictures they promote. When I politely showed them photos of their own work and asked if they could fix the mistakes, instead of being understanding, Tom got visibly angry, raised his voice at me in front of other customers, and was incredibly disrespectful. The customer service was beyond terrible -- rude, dismissive, and totally unprofessional. Do yourself a favor and go somewhere that values cleanliness, quality, and basic respect for their clients. I will never return here and would not recommend this place to anyone. read more

Pro Nails-Tom & Jennifer - Nail Salons Near Me - Crescent City, California

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This place is a joke not only is it dirty but they NEVER have enough help to give a simple pedicure hard pass go to Brookings anywhere but here!! read more

I would not recommend coming to this location at all. The man who I spoke to was incredibly rude. I came in first thing in the morning when they opened to get ONE nail fixed that broke, and he told me they are completely busy. Mind you, he was working on one person and the other woman sitting next to him was completely free. I am on a cross country road trip with my partner and we are getting married in 3 days so I am looking to get one nail fixed. I did not appreciate his attitude. He couldn't even look at me when speaking. 10/10 do not recommend! read more

Tom is amazing! By far the cheapest place to get high quality nails! I highly recommend Tom to do any type of nails.

DO NOT GO HERE Such horrible and uninviting people. The old lady had such a shitty attutude the entire time. I asked for a luxury pedicure no gel and she gave me a deluxe 25 min pedicure. Fake massage for 2 mins total. No pressure, none!! Like her fingers were lost in her reused disposable gloves Mask only!! Save your money. My heals look worse than when I came in. The owner male such a rude person. He told me that my heals would be better the second time. Had that lady used her hands to properly remove dead skin like all normal people get he wouldn't have told me they will do a better job next time. DO NOT recommend this place to anyone!!! Such a shitty place and owners!! read more

This place is the absolute worst. DO NOT GO HERE. They are completely incompetent and could not do a simple gel removal with an edible. This is what my nails look like now. What a joke. Avoid this place at all costs read more

Pro Nails-Tom & Jennifer - Nails - Nail Salons Near Me - Crescent City, California

Man was rude when I came in, within week nail broke with no abuse, paint is flaking off, have to have redone.do not waste money and time here read more

Pro Nails-Tom & Jennifer - Not even 1 week, acrylic nails broke, paint flaked off, man was rude when I came in for the appt,will be going to brookings from now on - Nail Salons Near Me - Crescent City, California

Welcome to nail fungus extreme. Caution is needed. Very unprofessional and under investigation read more

Pro Nails-Tom & Jennifer - Got this fungus from their Salon. - Nail Salons Near Me - Crescent City, California

I went with my daughter to go get our pedicures done a new woman was there I asked her not to use any clippers because my nails were already short and did not need it she proceeded to use a wooden and metal thing to push back my cuticles and their side of my toes I told her that it hurt and to stop the water started filling with blood this is the end result I do not recommend this place read more

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Wish I could give negative stars! Not only were they rough and rude while doing my nails, the gel peeled off in a matter of a few days and they are unwilling to fix it! When pressed, he said tomorrow at 6! Really wish I could give negative stars! Would NOT recommend read more

Pro Nails-Tom & Jennifer - Nail Salons Near Me - Crescent City, California

I made an appointment on Wednesday to have my nails done this morning at 10:30. I was there until 1 o'clock. I was getting gel for my toes and a full set of acrylics. I never get my nails done but I was going to a wedding this weekend. I showed her the picture it was a pretty simple design. She charged me $105... I'm almost sure I was overcharged as I saw their prices on the sign and it should not have been so expensive. I was in a rush to go to work and when I got there I looked at my nails. The shape is cooked on multiple nails. There are spots missing paint, there are bubbles in them, and the design ended up being very messy. I went back in to see if I could get my money back for the nails. They declined me and offered to fix them but I had to work. I will not ever go back there. Never. I was told not to but i thought for sure it couldn't be that bad. I was sadly wrong. read more

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This would of been my 3rd visit, however even after verifying my appt last week and having it in my calendar not to mention I could repeat her words ( what you can understand that is) on the appt. The first visit went ok, although she was about as friendly as a stump, the second one was frightening. Used paper towel knew it because there was dried acrylic on it. The little sanitizing jar looked like green pond scum and had no tools sanitizing, Files and buffers reused. Clipped everyone of my cuticle with drill. I picked out 2 colors and ended up with her painting black on it. I asked about it, and she said oh I do this then the other for the color you want, we'll that didn't work to well. I wanted brown nails. I wanted brown sparkle nails and depending on the light are sometimes purple sometimes black and sometime dark pink but never brown. My first clue should of been my last visit where my appt was at 9 and no one even opened the shop til 920. The sign on the door says 9. read more

Pro Nails-Tom & Jennifer - Nail Salons Near Me - Crescent City, California

The employees in this shop are rude! I admit I did not have an appointment but their clearly lit sign in front said walk ins welcome. I was in Crescent City from out of town. Before leaving I wanted to get a fill and cut down. When I walked,a technician looked up at me, made eye contact a looked away. After a heavy sigh, she asked me what I wanted. Not can I help you. I asked if she had time to fill and cut down my nails. Her answer, NO. She didn't suggest I wait or return for a later appointment, just went back to her pedicure. I asked if she had a later appointment and again she sighed and said maybe next Tuesday. I replied thank you and turned to leave, I was leaving town town Saturday morning and unable to make a maybe Tuesday appointment. She did not thank me or say good bye. Just ignored me. What a way to treat people! Customer service is not a motto in this place. read more

I travel a lot, so I've had my nails done at quite a few places from the West Coast to the East Coast and even overseas. I normally don't like being a Debbie downer. (Apologies to any Debbie's out there...) However, I was not impressed with the time it took to have a basic fill let alone the quality of the finished work. Hopefully, it was just a bad day for her. I don't live in this area so it makes it easy to say I won't be returning. read more

Pro Nails-Tom & Jennifer - Nail Salons Near Me - Crescent City, California

I was underwhelmed - the color I chose was not the color on the sample and I immediately said no and chose the color I originally picked out. Rather than remove it from the toe, she painted over it. Smudged one of my toes - rather than remove the polish and reapply for a smooth finish, she painted over it, it now clearly is noticeable. I remember them being more professional in the past... read more

I had my nails done by Tom and he did an amazing job! Except he did get my cuticles a lil short. One ended up bleeding but that was after I jabbed it on cardboard too. Other than that 5/5 stars read more

Pro Nails-Tom & Jennifer - My amazing nails. - Nail Salons Near Me - Crescent City, California

Visiting from Out of town and I needed a fill and a pedicure.. They did an amazing job! Everyone was super nice, and My nails ate PERFECT!! I'll be back next month when I back on town!! read more

Pro Nails-Tom & Jennifer - OMG!! Visiting from out of town and Needed a fill and a pedicure! They are Perfect! - Nail Salons Near Me - Crescent City, California

Second time for a pedicure and it was terrible. Don't know what happened to this place but I am not going back. Terrible service and the shop is a mess. read more

The nail tech left me in wax and started another pedicure which was rude. The owner finished me up excellently.

I'm not exactly sure who did my pedicure, but it was a younger gal! I'm pretty sure her dad owns the salon, but I'm not positive. She was so sweet and personable. I came in a little bit before closing on Saturday and they could have turned me away, but they didn't. Everywhere else was closed, but them. I'm glad I got in because now I have a new favorite place. We chit chatted and bonded about both being from Sacramento. I got a gel pedi and it was $35. Pretty average for pricing. She did a great job. Sometimes people don't paint the full nail because they rush, but she took her time and it looks great! read more

Pro Nails-Tom & Jennifer - Toes done the there. Need to go back for my nails! Lol - Nail Salons Near Me - Crescent City, California

2.5 hrs for a basic mani/pedi... I did not want gel polish on my toes... but that's what I ended up with. Pay attention to what they're doing as you may end up paying for services you didn't want.. I had to stop her again during my manicure as she started to prep my fingers for gel as well.... No buffing or polish on my fingers... I will not be returning to this nail shop read more

All I can say is bad customer service the gel Polish pilled off a few hours later on my granddaughter's $25 gell Polish change. Make sure you don't tell them your our of town! They charged an additional 20$+ for that!! read more

I have no idea why this place has so many bad reviews Mylin and her dad are both great ! Always really nice and always willing to work around my awful schedule ! and always very understanding, sometimes I have to take my 5 year old with me and he just can't stay still, and still they put up with me, which I'm thankful for because my nails come out amazing and they last longer than usual! Normally I get a fill every two weeks but this time I couldn't it's now been a month and yes my nails are grown out but they're still on! AMAZING WORK, amazing people ! read more

I called asked if they had a opening for a fill because my regular spot was booked up that day and I needed my nails filled before I left town. Long story short, I went and they were busy so I waited 20mins then got seated to be informed they couldn't fill my nails because of the ombre style I had and could only paint over them.... "hell no" I said and left. read more

I had an appointment at 4 but was not seen until almost 30 minutes later. My nails themself feel good, however are slightly crooked and my French tip is slightly wavy. However, it was a fair price. read more

Pro Nails-Tom & Jennifer - Nail Salons Near Me - Crescent City, California

They always do a great job on manicures, and pedicures! My nails never chip or pop off and my fill lasts 3 weeks! I had to go to someone in a different town, and ALL of my nails came off in less than 2 weeks. I wont go anywhere else! read more

Pro Nails-Tom & Jennifer - Disney nails. EXACTLY what I asked for! - Nail Salons Near Me - Crescent City, California

Called to see if they had any time for a walk in and got told, "No not today." And then she hung up on me. I was being courteous by calling. Not worth your time if you want friendliness. I heard really good things about this place, too. read more

This was the worst pedicure I've ever had, and I have had lots. First the chair was old and broken. The bubbly spa part of the thing didn't work and she put my feet in cold water. The massage part of the chair back was stuck with the 4 big round massage balls sticking out and right into the middle and lower part of the back. Then when she started to rub my legs I asked her to just skip that and paint my toes cuz the chair was killing me, they handed me a dirty pillow. Then when another chair came open they moved me. The worst part was the spa pedicure is listed as $20.00 and up. I did get gel polish. We are all used to paying 30.00 or 35.00 by the time they add it all up, but they still charged me $35.00 for 1. No spa. 2. Cold water. 3. Broken chair. 4. No leg or foot rub. I'm never going here again. read more

I was a satisfied client for a very long time, always paying for a pedicure with a design on big toes. After repeatedly having to wait, sometimes up to a hour, I requested the first appointment of the day, when Jennifer said "find someplace else if you don't want to wait." Very disappointed. read more

I have had two good pedicures in the past but this time was aweful. I went in for a pedi and a gel manicure and was rushed. I was in and out for both services before one customer who was there before me just getting a pedicure. My gel polish is uneven and I asked for some rhinestones on my ring fingers however they attempted some sort of flower that used to be cool in 2000, it looks like a child painted it. I had nail polish on my hands, my nails weren't shaped at all. Very disappointed as this was supposed to be a self treat. read more

I made an appointment to get my nails filled. My appointment was at 5pm. I waited an HOUR and had yet to be seen. Don't go here if you have ANYTHING else to do that day. Absolutely ridiculous! read more

I will never go there Again they ruined my nails and didn't do what I asked to my nails and there were kids running around not a place I will go to again it's suppose to be place where you can relax but hear kids screaming and running around read more

My boyfriend & I were looking to get a pedi today and after leaving 2 other salons, we came here and they got is in within 5 minutes. The younger lady did my toes, she was really nice and gentle. The other lady was nice too. My toes look great, I did a gel pedi as always. Some lady in there told me Tom does a good job so I made an appointment with him for a full set basic gel color, so let's see how he does! I will definitely be going back for our pedicures. read more

First time going in very friendly. Tom did my nails and they looks amazing and a very reasonable price will be coming back for sure i recommend thisnplace my daughter loved it also. read more

Save yourself the time and money and go elsewhere! Called in advance to make an appointment and was told $35 for a manicure (acrylics) plus $5 for a design. I show up and wait 20 minutes past my appointment time before being seen. I show Tom the design I want and ask if he can do it. Rather than say no, he proceeds with my manicure. After sitting in silence for an hour & a half, 3 nails are crooked and the design looks like a 3rd graders art project threw up on my nails!! To top it off he charges me $55! I ask about the increase in cost and how it does not match the quality of his work and he proceeds to tell me he does not guarantee his work. "I did my best." Well, his 'best ' isn't worth $55! Knowing he didn't have the skills necessary to do the job he should have said no when asked. I most definitely will not be returning! read more

This is by far the best place in Crescent City. Jennifer did my pedicure. She was so sweet and took her time. This is my first time at this nail salon. They do book pretty quickly on the weekends so I would call in the morning. They got me in right away this morning when I called. read more

My sister who was visiting from Southern California took me and another friend to get mani-pedis as a treat. Unfortunately, we went to Pro Nails next to Safeway. It is very clearly obvious that not even one person working in this establishment knows what they are doing! All 3 of us had our mani-pedis done at the same time which means that 3 employees were working on us at the same time then a 4th employee did my manicure. WORST MANI-PEDIS EVER!!! This business is a total joke...a really bad joke that cost over $100!!! My advise to anyone looking for a place here in Crescent City, whether if you are a local or a visitor, is DO NOT UNDER ANY CIRCUMSTANCES GO TO PRO NAILS!!! My rating is zero effing stars but, I had to give one because this app requires it!!! read more