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Pro Landscape Irrigation

1.0 (2 reviews)
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Services - Pro Landscape Irrigation

Driveway construction or installation

Exterior wall construction

Interior wall construction

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Retaining walls

Patio, porch, or terrace construction or installation

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Irrigation construction

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Irrigation repair or maintenance

Landscape construction or installation

Landscape design

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MasterScapes - Abilene

MasterScapes - Abilene

(7 reviews)

I hate to say it, but this company has gone downhill. I had them do my chemicals for years. I was…read morepleased with the way my yard looked. Two years ago, I added mowing and bed maintenance. I wanted to do my own mowing, but could no longer take care of the beds. They told me they could only take care of my beds if I included mowing, as they would not do it separately. I reluctantly agreed. They never did anything to the beds unless I called. They mowed the grass too short way into Dec. 2023, and I lost a lot of St. Augustine in the freezes that year. Their rep said it was because of everything under the sun except their having scalped the yard well into cooler weather: he said I had too much shade, and I needed topsoil and I should aerate. So, I had the trees thinned and trimmed (per HIS recommendation); I let them aerate and add topsoil. The grass was just starting to recover last summer when they mowed it too short all the way into December again. I lost half of what was left of my grass. Now they are saying I still have too much shade, etc. The deal is, I have had the same shade level for almost 15 years. The yard looked pretty nice when I was able to care for it; now I have mostly bare dirt. When I told them I wanted to drop the mowing service but keep the chemical service, the rep told me they don't do separate packages like that anymore. Oh, and they don't consistently return calls, nor do messages get to the crew that actually does the work. Lately, I was calling at least once a week, sometimes more, to try to get them to quit scalping the yard every time they mowed what little grass I have, and give it a chance to recover. But the crew told me they had not been told. Oh, and it's a different crew every time. This is to say nothing of the broken sprinkler heads and flagstones. So, I am sure I have become the caller that they say, "Oh, no, it's her again." But they wouldn't hear from me if they were doing things right. At any rate, I fired them from the mowing, and they "fired" me from the chemicals. I guess we are even.

Bad customer service. Don't return calls. Don't guarantee their work . Couldn't get plants that…read morewere in the design. Planted late in the season after waiting for months for plants. Half of the plants died. Salesman was pleasant and design was great... just could not deliver what and when it was promised .

Pro Landscape Irrigation - landscaping - Updated May 2026

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