I have had such a great experience with everyone there so far. They are very thorough with their…read morediagnostic testing and there system is absolutely amazing. I never seen anything like it but its very detailed and easy to read.

Last visit was 5-star primo, this one much less so. Nice people but they took over three weeks to…read moremake two or three repairs. Complained they couldn't find parts for some repairs they said were urgent. Poor follow up. Meh.

These guys are friendly, true professionals, and they'll bend over backwards to help get you on the…read moreroad. I can't praise them enough. Roll Tide

Went in today. Got new tires and oil change. Polite, professional, and friendly. Always gives good…read moreadvice on what I need. Trustworthy

I highly recommend JacMac for just about anything when it comes to vehicles. They are professional…read moreand proficient. Also, their prices are as competitive as anyone else.

The people working there are so nice and helpful. Communication and service are wonderful…read more Honesty is a priority when it comes to needing a new tire or not.

I had to have something specially done on my car that is a foreign car. And they were so kind to…read morehelp me find the right specialist in Birmingham although they were not able to work on this car. I have had great service with them on my daughters Range Rover. The woman I spoke with went beyond normal to help me get the information for the right place to go. And that is greatly appreciated these days.

Our car was new and had extensive front-end damage. Andrews Paint and Body was recommended to us…read more We had it towed there. Andrews worked closely with our insurance representatives throughout the repair process, answered all of my questions and concerns and kept me informed during the repair process. When the repairs were complete, the car was fully restored and looked great with no issues. The car was also clean inside and out. Andrews is a customer focused business, their employees were courteous, and the repairs were timely. Five star review.

Why 5 stars for a car dealership? Because this one delivers. We are proud owners of two Hyundai's…read morefrom this dealership, and it is worth the drive coming from Birmingham. We've had no major problems with our vehicles either, so the quality is good. They have an excellent pre-owned lot and the sales staff is not very pushy; you can tell the staff cares about selling you the right vehicle. Tell them what you are looking at and your price range, and they will make sure they can help you or find what you are looking for. They will also let you test drive multiple vehicles if you are interested in several. Travis has been our salesman the last two times, and he is the best. He is patient with you and makes sure to answer any and all questions(and concerns!). He is extremely knowledgeable about the quality of the vehicles and also informs you of everything involved in the process. I will continue to shop here in the future for all vehicle needs. I'm sure their service department isn't too shabby, either!

I never write reviews but after buying a car here, the customer service has been absolutely…read moreterrible. I can not get anyone to return my phone calls or emails or even answer the phone when I ask to speak to a manager. Guess once you buy a car they could care less. I just want the jack that was promised to be mailed to me because it was missing in the new car I bought in 10 days. Now 10 weeks later still waiting and can't even get anyone to call me back. DO BETTER HYUNDAI in Tuscaloosa!!!!! I have owned 3 Hyundai's and always been happy BUT this service is the worst!!!

They do excellent paint and body work. I highly recommend them. Go with the best! Roll Tide!read more

This is my experience with Brown's. I had damage on the front end of my Rav4 -broken pice of grill…read moreand some paint scrapped off from a chunk of ice that hit my car on the expressway from an 18 wheeler, and had backed into another car in my driveway which caused a small dent in the back door. I went to Brown's during lunch for an estimate. That was probably a mistake because I think I interrupted the estimator's lunch. I tried to introduce myself to him and shake his hand as he tried to walk past me in the lobby, as he blasted by me asking me which car it was, he finally offered up 3 of his fingers to shake my hand. Not a good start. The estimate to replace the broken section of grill and repaint the scrape on the roof was $2,100.00. The estimator explained it is a 3 step process and really expensive to paint. The scrap on the roof is about 3 inches long and an inch wide. Only the paint is missing, there are no dents. The estimate to repair the small dent in the back door was $2,500.00. The guy doing the estimate said the entire door had to be replaced. The Rav4 emblems all the way to the interior panels of the door. WTH?? I tried to tell him that the door worked fine, there was no alignment problems, no scratches in the paint, it was only a dent on one part of the door, but he said the Rav4 was a terrible design and it all had to be replaced. All the interior parts that hold the sprare tire were busted. But I tried to explain there is no noise...indicating broken parts, there is no problem opening or closing the door. Nope he said poor design, it all has to be replaced. I asked him that I would take the tire cover off and the tire, would I see the damage. Yep he said. He never offered to remove them himself to verify. When I got home, I removed them both. There was no visual damage. I went to another shop, they are bumping out the back door for less than $500.00 and replacing the grill and painting for $350.00. They removed the cover and tire and saw there was no other damage. So, instead of paying $4,600.00, the bill is less than $850.00. I can't help but wonder if I had been a man, the guy would have listened to me and tried to do a little more diligence in estimating the work, or if I didn't come during lunch. Sorry, but I cannot recommend this shop.

Our son is at Alabama and we needed a mechanic to fix his A/C. Babbs was not only several hundreds…read morelower than their competitors, they communicated frequently and invoiced online...allowing parents to easily pay instead of having to do multiple transfers. They came in right at their quoted price and the car is performing like new! Can't recommend enough!

They were friendly and pricing was reasonable . Would recommend to anyone who needs work doneread more

After being a loyal customer for 15 years I had to purchase a truck from another dealer because…read morethey couldn't get what I needed when I needed it that was fine but now they are refusing to service my truck. They have stabbed me in the back. I guess my loyalty ment nothing to them. They will never get another dollar from me.

Very disappointed! I own a Cadillac and take it in for oil changes, tire rotation etc when needed!…read moreI've never made an appointment, just went in and waited! Always done in an hour to an hour and a half!! Today, I let them make an appointment to get new tires put on, after EVERYONE ( even people that arrived after me) were gone I started pacing! FINALLY, (after 2hours and 20mins) when Mr Dunn came in from socializing in the parking lot, he went and found out where my car was! I never received an explanation, he just came and took me to the cashier (of course they don't forget to take your money) I paid and left! Time to trade in the Cadillac for a car from Tuscaloosa Chevrolet! And also I requested EXACTLY what was on my car (2015 SRX) and they are ever so,slightly different but different than what I wanted none the less! Had I been told, I would be OK, but not being told is just another reason I am dissatisfied!