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    Pro Immigration Services

    4.9 (45 reviews)
    Open 8:00 am - 6:00 pm

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    Auxiliary legal services

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    Communication with Fanny
    Poly O.

    I really didn't want to do this review but seeing how unfortunate everything has turned out, I think it's important to share my experience. Let me start off by saying Fanny is helpful and for the most a very friendly person, however she input the wrong address on my Daca application or at least in my USCIS portal causing USPS to not to be able to deliver my work permit to my mailing address, which resulted in a major delay in me receiving my work permit. Quick timeline we submitted everything on February 29 I was approved by March 4th and my card was sent out by March 21 when my DACA expires on March 22. Now I know I renewed my work permit very close to the expiration date but USCIS did everything on timely matter. I kept on logging on to the USCIS website for updates on the tracking of the document when I noticed my address was incorrect. As soon as I noticed I called Fanny and she apologized, she stated she had submitted a case with USCIS and they were updating the address, unfortunately it was too late..USPS tried to Deliver my work permit on Saturday March 23rd but the address on the envelope was incorrect. My heart dropped as soon as I checked the tracking on Sunday seeing that they had tried to deliver it but were not able to. Just so I don't keep rambling on it is now April 3rd and my work permit is still on its way back to USCIS and I most likely lost my job because of her lack of professionalism and put the wrong address both physical and mailing are both different and both wrong ..her only reply when I spoke to her over the phone is "why didn't you renew your work permit earlier" like she really pinned her mistake on me?! I understand as humans we make mistakes but I literally trusted her with something so sensitive and she never took responsibility. Tried to reach out to her once more asking her to at least give me a refund then she stopped replying to my messages and didn't even take the opportunity to apologize for all the distress all this has brought to me.

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    2 years ago

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    2 years ago

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    2 years ago

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    Photo of Poly O.
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    2 years ago

    Business owner information

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    Fanny J.

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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

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    Fanny J.

    Helpful 1
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    2 years ago

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    Fanny J.

    Thank you Michelle so kind of you! Appreciate it.

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    2 years ago

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    3 years ago

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    Fanny J.

    Thank you so much Mary!

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    3 years ago

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    Fanny J.

    Thank you!

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    3 years ago

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    Fanny J.

    It was our pleasure Rosa. Thank you!

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Fanny J.

    Thank you Marisol!

    Helpful 1
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    4 years ago

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    Fanny J.

    Thank you! It was a pleasure helping you.

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    4 years ago

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    Fanny J.

    Thank you Mauricio!

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    4 years ago

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    Fanny J.

    Thank you!

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    2 years ago

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    3 years ago

    Fanny helped me complete my documents. She's awesome! I was able to receive a response and got my stuff in less than 2weeks.

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    Fanny J.

    Thank you! So glad it went well.

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    4 years ago

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    Fanny J.

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    3 years ago

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    3 years ago

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    3 years ago

    This is the place Pro immigration service highly recommended. Fanny will take care your immigration needs from start to finish.

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    4 years ago

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    4 years ago

    Fanny is the best.. very helpful and knowledgeable on what she does. Highly recommended great experience.

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    Fanny J.

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    4 years ago

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    Fanny J.

    Thank you Alessandra! It was a pleasure working with you.

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    5 years ago

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    Fanny J.

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    8 years ago

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    Fanny J.

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    5 years ago

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    Fanny J.

    Thank you RJ! You are too kind. It was a pleasure to serve you.

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    4 years ago

    Definitely recommend this place! Fanny was awesome. She is knowledgeable and helpful. She will answer any question one has.

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    7 years ago

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    Fanny J.

    Thank you!

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    7 years ago

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    Fanny J.

    Thank you Yancy! Appreciate your kind words so much.

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    5 years ago

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    Fanny J.

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    8 years ago

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    8 years ago

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    8 years ago

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    Fanny J.

    Thank you Abe!

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    6 years ago

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    Fanny J.

    Thank you so much for the kind words!

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    Page 1 of 2

    Pro Immigration Services Reviews in Other Languages

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    Review Highlights - Pro Immigration Services

    Fanny was extremely helpful Informative professional throughout our process on getting my husband's green card.

    Mentioned in 34 reviews

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    The Law Offices of Jennifer Morales

    The Law Offices of Jennifer Morales

    (29 reviews)

    I'm not sure what the negative review was about yesterday, because Jennifer gave fast, friendly,…read moreclear, direct, and extremely helpful answers to my wife Kristina's important and complicated questions this afternoon (with $16K on the line) in a free phone consultation! Jennifer guided her on the best route to take (the simple solution!) instantly and confidently after 2 different AI platforms, multiple court clerks, help desk personnel, and even a few lawyers were unable to speak authoritatively on the subjects. That 5-minute phone call was hands down -- by far -- the best legal experience we've ever had. Jennifer is obviously a true expert in her field, and she has absolutely earned all the family law business for us, our family, and our friends from now on. I wouldn't even consider wasting my time looking anywhere else after today!

    So I call to get a consultation, and the woman that answered was very rude. Seemed that she didn't…read morewant to set up a consultation. I asked if there was anyone there that spoke Spanish she asked No! Just because my partner wants to able to understand completely even though he speaks English and when comes to legal maters he wants to be able to understand the terminology. Then she commented that the consultation fee is $50 sounded like she was assuming that I didn't have the $50 which I said was fine. (We both work for the government it's not like we are broke). That's not a problem , and then I proceeded to tell her that there it is a DV case with restraining order it's against the ex, she says they don't handle those type of cases. It seemed that she was eager to leave maybe because they're closing or maybe because of the Spanish possibly, so I don't know where the good reviews are coming from when the first impression was not helpful or pleasant. Disappointed

    We The People

    We The People

    (20 reviews)

    I had a very disappointing experience with We The People. After my divorce was finalized, I never…read morereceived a call, email, or letter notifying me. I waited six months without any word before I finally called them myself. The young woman I spoke with said they had called me once, left a message (which I never received), and then made no further attempt to contact me. When I asked for a copy of the official divorce decree, I was told they could not provide it and that I would need to go to the courthouse website and purchase it myself. Not only did they fail to provide me with the most important documents at the conclusion of my case, but they also showed no accountability or professionalism--there wasn't even an apology for the lack of communication or service. In my experience, We The People (at this location) was unprofessional, unresponsive, and failed to deliver the basic follow-through I expected. I cannot recommend them.

    More update, I wish I can remove the 1 star…read more. They're amazingly unprofessional, no star. Since they have agreed to provide the refund, it's taken 7 weeks, my signature to agree to cancel (countersigned), and my 10+ follow up. As of now the refund has not been given. They also lied the reason of taking this long, forced me to put me on the phone. Now they're blackmailing me to remove my reviews "if" I want the refund, in spite of the fact it's what they have already promised and confirmed. I am a very fair person and if they did follow through what they promised I was willing to update the review, however, they can't buy my free right now... after 7 weeks? It's very unfortunate that even these people that should know laws, promises mean something, can't/won't follow through.

    Pro Immigration Services - legalservices - Updated May 2026

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