I would never recommend this location of Great Expressions Dental. They put you on hold for over…read more30 min at a time. Every time I've been to the office there is barely any customer. The front desk seems to have no clue and are totally careless. I scheduled an appointment for my son and they didn't print out a reminder stating that you'll get reminder phone calls/e-mails. I called today to confirm when is the upcoming appointment and they told me you didn't show up. I never received and reminders from this office at all. I didn't reschedule because I know I need to move to a different location.

Friendly staff and always willing to help Easy to schedule…read morean appointment via their site and the staff always willing to accommodate

Grand Novi Dentistry in Novi, MI, is a gem! The staff is friendly, the dental cleaning was…read morethorough, and their cosmetic dentistry services are amazing. Highly recommended!

From the owner: Now accepting new patients, please schedule an appointment. read more

This is the best dental group in the area. I've been taken care of by Dr. Andress for over 30 years…read morenow. He's the best doc and practice manager I've ever known. The docs and staff here are all good. Good people.

Have been coming here since I was a kid and will continue to come here for so many reasons!!…read more 1. the dental hygienists are super kind and easy to talk to and really helpful with any questions / recommendations- shoutout Erika!! 2. they have cookie dough flavored tooth polish...

Dr. Joseph Shimoun and his staff are amazing. He took time to talk to me, answer all my questions…read moreand walk me through and explain everything. I really enjoy him explaining everything and making me feel comfortable.

I absolutely love the crew at North Oaks Dental! From the moment I first walked in they treated me…read morelike a person and not just another number. My first time there was just to shop around; find a local dentist that took my insurance, ask a few questions, and move on to the next. But my plan was changed the second I opened the door and was met by Tiffany's warm and welcoming smile at the counter. Her friendly vibe was so disarming that my 'business-only' attitude melted away, and before I knew it, I was officially a patient. My wife found it funny. My first consultation with the amazing Dr. Joseph Shimoun was... memorable. I boldly (and perhaps a bit stupidly) asked him to just pull all my teeth and set me up with some dentures. Instead of laughing at my ignorance, he listened to me with genuine concern as he wanted to understand where I was comming from with such a request. With the calm demeanor, he gently explained that I might not fully grasp what I was asking for and then showed me that he could give me back my own smile. He promised he could create a treatment plan with options, and he delivered. After some scans, some surprisingly fun chats, and some great tunes, we sat down again. He laid out a complete roadmap to fix my teeth, explaining every detail. Better yet, he assured me he'd personally work with my insurance to get it all covered. I didn't know how to refuse and went with his plan happily. What followed were many, many appointments - some stretching over three hours! Through it all, Dr. Shimoun's focus and patience never wavered. The man is a dental artist. My mouth, once a broken-down mess that made me forget how to smile naturally, is now filled with a full set of beautifully repaired teeth. No more cracks, no more holes! Dr. Shimoun's incredible dedication, Lexi's expert and gentle care, and Tiffany's ever-present kindness have left the greatest impression on me. Though I didn't meet a single staff member I didn't like, those three are the ones that really stuck with me. Thanks to them, I'm no longer afraid to smile while driving my school bus. The amazing care didn't stop with me. My wife is now a patient, and when I brought my kids in, the team showed their true colors. Instead of just trying to make a dime, they recommended a fantastic pediatric dental specialist that was perfect for my children, in our network, and close to home. They genuinely put my kids' best interests first. If your ever in need of a dentist or just looking around I urge you to give these folks a try, you wont be disappointed. The folks at North Oaks Dental do more than just practice dentistry; they practice kindness, and in doing so, they don't just fix smiles, they create them.

I had a great experience here. Ample parking lot, newly renovated. Staff was very nice and…read moreaccommodating to my schedule. I was a little leery to try a new dentist office as I have been going to the same dentist for almost 10 years but I am go glad I tried them out. My hygienist was super gentle and sweet. Overall lovely experience and I will be referring my family here.

Never trust a dentist with crooked teeth. This office is just weird. Sometimes the doctor acts as…read morethe receptionist, hygienist, and even the exterminator. I've seen him walk around outside with chemical spray in his hand on multiple occassions ...just hire it out! Very old rooms and very low budget. Dr pulled on my wisdom tooth for over half an hour until it broke in half (half is still in my mouth today!). He should have referred me to a specialist if he could not handle my case.

I was unfortunately unexpectedly stuck with almost 1,000 in bills for me and my family, which was…read morepreviously advised will be covered as out of network by my Delta Dental insurance plan, requiring payment up front that would be reimbursed after submitting a manual claim post-service date. That was unfortunately not the case and Delta denied reimbursement entirely which was very different than what I expected based on what the office staff explained to me would happen next. So disappointed and as a single parent of three young kids, it put me so behind financially I'm really struggling to recover. :(. So disappointed in how this unfolded and myself for believing what I was advised by staff repeatedly, even on documentation.

Frankly since a kid right after WW2 I was used to Army Dentists who at best were a little rough. I…read morehad to get my current dental issues fixed as they were serious enough to warrant a visit. This experience of having a cavity filled that was in the root of the tooth, and an old filling blocking access, I was prepared for the worst. About 1/4 of the way into the cavity and cutting past the old filling that was in the way, I thought hot damn this is not bad at all. They were sensitive to my reactions and constantly asked about how was feeling and if I needed a break. My final thought is if I need to go to the dentist again this is my only stop.

This office is simply amazing. I am extremely sensitive and honestly quite a baby... Cindy took…read morecare of me with great care and left me feeling brand new. Dr Maly & Kim did an excellent, fast job with my teeth. I can't imagine having a better experience. I was left astonished. Great work from the wonderful Ladies at the front desk to the rest of the office staff. A+ !!

Dr. Maly and Dr. Dunwell are fantastic! Great with kids, professional, and friendly! Highly…read morerecommend!

Dr Bourjailly was my dentist for over 20 years. He's retired now but never recommended having my…read morefillings replaced. I hope he's having a great retirement. I call BS on the guy whose teeth were ruined by filling replacements.

I called to see if they took my Heath Insurance and the lady was very Rude on the phone with me. I…read morewon't be coming here for a new dentist.