I woke up one morning to find that I had an abscessed tooth with a bad infection. Gentle Smiles was…read morethe only dentist that would see me immediately. Within three days, they had me set up with an appt to remove my tooth, which went incredibly smoothly and had been healing terrifically. Their team was so helpful and kind, they sat down with me to go over every detail of what I was paying for and made me feel very comfortable during my procedure. I look forward to going here for my regular appts from now on. Truly the best dental experience I've had.

From the owner: At Gentle Smiles of Livonia, our mission is to provide the most compassionate and optimal care to…read moreour patients while building life-long relationships. With our state-of-the-art tools and equipment, we are able to diagnose and treat any dental tissues effectively. We have remained current on modern advancements of technology. Dr. Nadine Atoui has extensive training in full-mouth rehabilitation, cosmetics, oral surgery procedures, implants, IV conscious sedation, and Invisalign. We offer flexible range of hours, including weekend appointments to conveniently fit your schedule. Your oral health and over-well being are very important to us. We strive to schedule you same-day appointments to take care of your dental needs.

This is a late, but very much so earned review. I had braces as a teenager, and, like a lot of…read morepeople, failed to wear my retainers into adulthood or get my wisdom teeth pulled. This meant I ended up with crowding of my lower teeth and shifting upper teeth as an adult. I went to see Dr. Jane about six months before my wedding in 2012, and she recommended Invisalign express. I was excited with the prospect of having my straight smile back before my big day, so I signed up immediately. Everything at the office is digital and technologically advanced, and my experience with my initial consult and fitting was quick and painless. Throughout my six months of treatment the staff was pleasant and engaging, and Dr. Jane was thorough and thoughtful. At the end of my six months (a month before my wedding) I found out that I would need an additional four to six months of treatment. This was a let down, but I wasn't too upset because by this time my teeth were straight and I'm much better condition than they were when I first began my treatment. I ended up having to go in two days before my wedding to have those nodules removed and had to return after my honeymoon to have them put back on. Since finishing treatment I've been back for follow-up appointments and once to get my retainers replaced, and have had good experiences each time. The only thing that I can comment negatively on is the fact that my treatment was quoted as being for six months, but ended up being a year. my payment plan was for set up to cover the term of my treatment, six months, which meant I paid a significant sum monthly. At the end of my quoted six month treatment I was paid in full, but my treatment had to be extended another six months. If there was a way to foresee my treatment being extended earlier the process it would have been nice to adjust my payment schedule.

We were ten minutes late to an appointment and they refused to see us. We have waited much longer…read morethan ten minutes before for them to see us. Brackets are constantly falling off, wires pop out constantly and they act like it's our fault. The front desk staff is extremely rude.

After moving to the Livonia area we were hoping to find a dentist that was nearby to save us the 45…read moreminute trip to the dentist that we've been going to for more than 20 years. We were dreading this process because we've heard stories from other people of the frustrations they've faced when trying to find a new dentist, and unfortunately, had our own bad experience at a dentist. We tried another dentist in the Woodhaven area when we were still living Downriver, which was only a few minutes from our house, in order to avoid a longer commute to the dentist and regretted doing it because they were focused more on selling needless items and procedures than they were on customer service and care. We quickly returned to our former dentist and gladly put up with the longer drive. Fortunately, the terrible experience we had at that particular dentist taught us a lot about finding a new dentist after we moved. After moving, we researched every dentist within a certain radius from our house in the Livonia area. When I say every dentist I literally mean EVERY dentist within that particular radius. It was time consuming but well worth our efforts. After narrowing it down to several dentists we waited a few days and then reviewed our listing again to narrow it down to three dentists. Once again, we sat the list aside and revisited it a few days later and narrowed it down to two dentists. After reviewing all of the reviews of the final two dentists on Yelp, Google and Facebook, and after visiting each dentist's website to read the reviews that were listed there, to view the photos of the offices, and to compare office hours, we decided to go with Livonia Dental Care. We had our first visit yesterday and walked away very happy. We like the fact that they have extended office hours that fit into our busy lives. Even though the initial visit is scheduled to take 1.5 hours we were able to get a late evening appointment rather than having to leave work early. We were greeted quickly upon entering and was pleased with the friendliness of the front desk staff. As we sat down to complete the new patient paperwork we noticed that the office was clean, bright and contemporary. We especially liked the fact that the TV wasn't tuned to a news channel. There's nothing worse than going to a medical office of any sort and having to sit and endure all of the depressing and negative news stories. Instead, their TV was tuned to either HGTV or the DIY Channel, which helped to create a comfortable feel in the waiting area. We were called back to begin our initial visit shortly after completing the paperwork. Again, it was nice to be in the exam room without a TV blaring the news. Instead, the large screen TV that was on the wall actually showed the results of my x-rays as they were being taken. Anyway, I'm getting ahead of myself. The hygienist assigned to me was Angela. For the initial visit, they take photos of your teeth & mouth, as well as x-rays, and they ask all of the necessary questions regarding medical history. Angela was professional and explained everything in detail during the entire process. My wife and I were both pleased with the level of technology that the office was using. They had machines that we had not seen at our prior dentist that helped them learn more about my teeth and know what areas needed attention. The dentist, Dr. Ali, visited with me once the tests were completed to go over the results and answer any questions I had. He patiently went over the results and never gave the impression that he was rushed or was in a hurry even though it was now later in the evening. After Dr. Ali completed his consultation Angela began the cleaning. She was thorough but gentle during the entire process. One simple thing that I enjoyed was being able to choose the flavor of the polish that was used during the cleaning. They have mint, vanilla and cherry flavors of polish. I chose the mint and was satisfied with the taste. As I mentioned earlier, the initial consultation was scheduled for 1.5 hours but, in our case, only took less than one hour. At the end, rather than just giving us a toothbrush and floss we were given a nice welcome gift of a coffee mug with various items in it. Also, we were given a card that had the dentist's cell phone numbers on the back in case of a dental emergency. I've listed a number of good things about the office but the thing that really sealed the deal for us is that neither Angela nor Dr. Ali tried selling us any products or any unnecessary procedures. This was the one thing my wife and I were on guard for during our first visit and were willing to move on to another dentist if that were to occur. We were both happy to leave the dentist office and not have to endure the constant sales pitches or the pressure to have unnecessary procedures done. Overall, we can happily say that we have found a new dentist and will recommend Livonia Dental Care to anyone that is looking for a dentist.

After being a patient at Livonia Dental Care for years I will no longer recommend them to anyone…read more Twice they cancelled my cleaning for problems on their end and they have no one to fill in. Yesterday, I called and said I was even willing to take a day off and they still would not take care of me. I found a new dentist actually willing to do their job.

Love him the best ever he is so kind if you're awesome and he is a good hygienist. I got the test…read moreand I care about.

Can't complain. Office appears clean, staff are all friendly and professional. My appointments are…read morealways on time and I'm in and out in 30-35 minutes. Shout out to Jeanette. She is the coolest one in the office besides the giant dog that roams around the waiting room area.

We have been patients of Dr. Grunberger for over 15 yrs & would never consider going to another…read moredentist (even when we moved an hour away from her office)!! Talk about a fabulous person- friendly & personable, honest & straightforward about your overall dental health. She is a Dr that truly cares about her patients & it shows. Love that she takes the time to talk with you & answers any questions you have. Her staff are great! They really make you feel at ease, which I personally greatly appreciate! Whether you live close or not Dr G is the one you want caring for your teeth.

I have been seeing Dr. Grunberger for 15 years and have NEVER had a bad or even disappointing…read moreexperience. Today was no different. I have surgery related issues with my mouth making it difficult to open wide. Dr. Grunberger and Cynthia worked around those issues and got the job done. The office staff is friendly and efficient, greeting you by name as you walk in the door. I am very glad that I found Livonia Family Dental.

We love coming to Masri! My daughter had an appointment this week and we were running late due to…read moretraffic and weather. I called and informed them I would be late and offered to reschedule. They told us to just come in because we had driven so far already to get there. We ended up being 35 minutes late but they took us anyways. So many employees had to stay late for us just so we could still come in. I really appreciate the staff doing that for us! What a great team you have!

If you have a neurodiverse child do not bring them here. My son has high functioning autism and…read morebefore even meeting him or talking to us assumed he wouldn't be able to handle treatment "because of his condition". Not sure if it's because he was crabby that day ( my son) reason being we waited 40 min in waiting room and almost an hour for him to talk to us after that point. Also, if you have a child with severe anxiety you and your child will be shamed.

I love this place! Yes, that's correct it's a dentist office. You might be cringing or wondering if…read moreI'm crazy but I assure you I am not. I have been going here for so long I can't even remember when I started. But I believe it's been 12 or 13 years. My whole family goes here and I've also referred friends. The front desk staff is friendly and accommodating. They make you feel welcome from your first step in the door. The Hygienists and Assistants are helpful and wonderful as well Dr. Freeman and Dr. Fox are caring, down to earth and professional. Dr. Freeman helped me with my TMJ tooth pain which is what first bought me to the office all those years ago. Both of them deal with TMJ issues as well as anything else that may be causing you issues. They do everything here and they will definitely make you feel comfortable and at ease. Sadly I've never taken any pictures of the office so I might have to update this soon. If you are looking for a reliable, reputable and caring dental office this is your place!

Update: I guess I shouldn't give a bad review on social media. First, they lied about billing…read more Then, they start Internet stalking if you give them a bad review online. Dear Dr. Fox, thank you for responding my complaint in time. Also thank you for your professional dental service which I really appreciate. But please be notified that my original complaint is towards your billing department work. When you keep mentioning $14 in your reply, I know you are still confused about why I gave a one-star review.There are few things I want to clarify here: 1. There's no copay for preventive dental service with my insurance. Please refer to my dental insurance benefit page I uploaded in my review. The reason why I got an unpaid balance is because your office charges exceed the reasonable and customary amount not because I have a copay. It appears that you and your office still have a misunderstanding on my insurance coverage and that's where my complaint comes from. P.S.: I'll attach a copay definition at the end of my review for your information. P.P.S.: copay is spelled as copay not co-pay. 2. Thank you for reading my previous reviews on Yelp. I guess it's a unique way in your dental office to know your patient better and solve customer's complaint. Interesting and creative but not appreciated. The reason why I gave Dr. Ruskin Aaron one star is not because they lied to me about billing details and my insurance coverage as you can see. Plus, Dr. Ruskin Aaron already apologized for my bad customer experience. 3. One thing good about social media is it empowering customers. After you got bullied as a customer, there's a way for you to speak out and inform others to help them make their choices. I did call your office to solve the problem. But the lady tried to mislead me into believing that there's a copay for my insurance, just like what you did in your reply. Hope next time when your office gets a complaint from a customer, your customer service is not Internet stalking or trying to depict him/her as a cheapass psychopath. What if "We make every effort to satisfy our patients on every visit with the quality of our staff the quality of our work and our pride in our service" is not just cooperative propaganda? I don't think we will have all these mess and hassles. *A copay is a fixed amount you pay for a health care service, usually when you receive the service. The amount can vary by the type of service. You may also have a copay when you get a prescription filled.

Terrible dentist office. Unprofessional, terrible customer service an incompetent hygienist and…read morestaff. The dentist is completely unprofessional does not engage with the patients whatsoever. They are all about money and nothing else about the patient needs or well being.

The front ppl are a bunch of scammers, they be lying right to your face. I've always had my mom go…read morethere in Dearborn family smiles. But the staff in the front are just straight up scammers

It was so nice to be able to come in and not wait 30 min after my scheduled appointment to be seen…read more I was in and out and the dentist and the staff was very pleasant.

DoCtOr Chitte ignored all of my complication. I called multiple times, went and saw him yesterday…read morefinally, after 16 days of recover I was complaining of burning sensation, dull ache, and sharp pain when I bite down. This "doctor" dismissed me every time over the phone, and then dismissed my problems in person claiming a cavity was causing my issue. The ACTUAL issue was I had food stuck deep in between the teeth in front of my socket, probably for like a week. Not between the socket and tooth, but between that tooth, and the one in front of it. This caused major inflammation in my gums. I went and bought a water flosser, used the pocket attachment, and flushed between these two teeth. This resulted in some cleared food, a rush of blood, and then some intermittent zaps of pain for about 2 hours. Now it's suddenly calming down, my bite no longer causes pain, and this was diagnosed by a real dental surgeon over the phone in about 5 seconds after I described my symptoms. Chitte literally looked inside my mouth and dismissed me, Bingham farms oral surgery diagnosed my issue OVER THE PHONE didn't even have to look in my mouth. Go somewhere else, don't go here.

Hollie, my Hygienist, is GREAT! She watches for danger signs...recommends preventions...does a…read moregreat job cleaning my teeth -- I highly recommend her!

On 4/09/2026, I had a new patient intake and cleaning. I scheduled a followup for 5/19/2026 at 5pm…read more They handed me an appointment card with the date, time, and amount due for the followup work. On 5/19/2026, I arrived about 20 minutes ahead of my appointment, and found out that my appointment wasn't on the calendar, even though I had an appointment card. She blamed a computer glitch. (do they not have a backup system inplace for their data?) The front desk person that I talked to (She was the same woman that made the followup appointment on 4/09), went back to see if they could accomodate my work today. She came back and told me they could do 1 (my appointment was at 5pm, for 3 locations) but would have to schedule for the other 2, or I could schedule for the 3 spots on a different day. I told them to cancel all further appointments with my family name on them, and that I was done with them. So, if you can't have all 3 spots done at 5pm, then why schedule the work for 5pm? This place needs some serious training on how to run properly. Canceled mine and my spouse's october appointments. We will not be going back there ever again. I can't trust them to keep appointments, why should I trust them with my medical information, or my dental care. Avoid this place like the plague. not sure how many of these 5 star reviews are real or not, but i'd guess most of them are bots.