I woke up one morning to find that I had an abscessed tooth with a bad infection. Gentle Smiles was…read morethe only dentist that would see me immediately. Within three days, they had me set up with an appt to remove my tooth, which went incredibly smoothly and had been healing terrifically. Their team was so helpful and kind, they sat down with me to go over every detail of what I was paying for and made me feel very comfortable during my procedure. I look forward to going here for my regular appts from now on. Truly the best dental experience I've had.

From the owner: At Gentle Smiles of Livonia, our mission is to provide the most compassionate and optimal care to…read moreour patients while building life-long relationships. With our state-of-the-art tools and equipment, we are able to diagnose and treat any dental tissues effectively. We have remained current on modern advancements of technology. Dr. Nadine Atoui has extensive training in full-mouth rehabilitation, cosmetics, oral surgery procedures, implants, IV conscious sedation, and Invisalign. We offer flexible range of hours, including weekend appointments to conveniently fit your schedule. Your oral health and over-well being are very important to us. We strive to schedule you same-day appointments to take care of your dental needs.

We were ten minutes late to an appointment and they refused to see us. We have waited much longer…read morethan ten minutes before for them to see us. Brackets are constantly falling off, wires pop out constantly and they act like it's our fault. The front desk staff is extremely rude.

Avoid Dr. Jane if you value your time, money, and smile…read more I first saw Dr. Jane in 2018 to address TMJ issues, and she referred me to a specialist. I spent years with that specialist and returned to her in 2021 to complete my treatment, under the impression that it would only take two years. It's now nearly three years later, and I'm faced with two choices: switch to another orthodontist or live the rest of my life with a smile I'm not proud of and unresolved jaw issues. Dr. Jane has shown a complete lack of care and attention to my treatment. For almost a year, I've been told that I'm "just a few adjustments away" from being done. Ten months ago, conveniently after my payments we're over, was the first time she said it was about time to remove my braces. When I pointed out my misaligned teeth and remaining issues, she said we would make the adjustments as I "deserved a perfect smile" after all this time, yet she has done little to make it happen. The problems are blatantly obvious. My front teeth are nowhere near level, I still experience TMJ issues, and my molars are so far misaligned that I can lick the brackets on the outside of my teeth even when I'm completely biting down. When I brought my front teeth alignment issues to Dr. Janes attention she said she "doesn't see it" or dismisses my concerns and said she would "leave a note in my file". Other people notice my teeth are misaligned at a glance, yet Dr. Jane keeps telling me I'm "one appointment away" from being done. The best visit was after she misaligned my teeth so much that my bite was off and I could no longer bite without my jaw popping. Dr. Jane then got visually aggravated with me and told me that was impossible that happened and issues like that are only caused by trauma. The final straw was seeing pictures in her office of other patients with clear misalignment after their treatment. At that point I realized that I will never get the results im looking for with Dr. Jane. I've spent over $13,000 between Dr. Jane and the specialist she referred me to, only to hear from my new orthodontist that I'm still months away from completing my treatment. I asked for a partial refund as I know they spent time and materials on my treatment. Dr. Jane has refused to refund me any of my money even though her treatment has not been anywhere near satisfactory. Now I get to go spend another $6,000 due to her failure to align my teeth. Don't make the same mistake I did. If you're considering Dr. Jane, think twice before committing your time and hard-earned money to an orthodontist who seems incapable of prioritizing her patients' care or achieving satisfactory results.

Looks like new ownership is now all about making money. Told me x-rays were insurance covered…read more Then at checkout had to pay because 'not all xrays are covered'. Also, somehow my teeth had a good periodontal pocket depth measurement, now when measured with this new ownership in one year I went from 2-3 to 5-6's. The want $1000 to clean them. I just don't trust them anymore. Good luck to you if you continue with this new ownership.

After being a patient at Livonia Dental Care for years I will no longer recommend them to anyone…read more Twice they cancelled my cleaning for problems on their end and they have no one to fill in. Yesterday, I called and said I was even willing to take a day off and they still would not take care of me. I found a new dentist actually willing to do their job.

Love him the best ever he is so kind if you're awesome and he is a good hygienist. I got the test…read moreand I care about.

Can't complain. Office appears clean, staff are all friendly and professional. My appointments are…read morealways on time and I'm in and out in 30-35 minutes. Shout out to Jeanette. She is the coolest one in the office besides the giant dog that roams around the waiting room area.

I have been seeing Dr. Grunberger for 15 years and have NEVER had a bad or even disappointing…read moreexperience. Today was no different. I have surgery related issues with my mouth making it difficult to open wide. Dr. Grunberger and Cynthia worked around those issues and got the job done. The office staff is friendly and efficient, greeting you by name as you walk in the door. I am very glad that I found Livonia Family Dental.

I went to this dentist for over 10 years. Very unfortunate to have to walk away after an awful…read moreexperience. No appointment reminders and then when I call to reschedule, the girl on the phone said I couldn't be scheduled anymore. NEVER heard of a business kicking out customers. This place used to be great to me and now it's a pity.

If you have a neurodiverse child do not bring them here. My son has high functioning autism and…read morebefore even meeting him or talking to us assumed he wouldn't be able to handle treatment "because of his condition". Not sure if it's because he was crabby that day ( my son) reason being we waited 40 min in waiting room and almost an hour for him to talk to us after that point. Also, if you have a child with severe anxiety you and your child will be shamed.

We love coming to Masri! My daughter had an appointment this week and we were running late due to…read moretraffic and weather. I called and informed them I would be late and offered to reschedule. They told us to just come in because we had driven so far already to get there. We ended up being 35 minutes late but they took us anyways. So many employees had to stay late for us just so we could still come in. I really appreciate the staff doing that for us! What a great team you have!

I love this place! Yes, that's correct it's a dentist office. You might be cringing or wondering if…read moreI'm crazy but I assure you I am not. I have been going here for so long I can't even remember when I started. But I believe it's been 12 or 13 years. My whole family goes here and I've also referred friends. The front desk staff is friendly and accommodating. They make you feel welcome from your first step in the door. The Hygienists and Assistants are helpful and wonderful as well Dr. Freeman and Dr. Fox are caring, down to earth and professional. Dr. Freeman helped me with my TMJ tooth pain which is what first bought me to the office all those years ago. Both of them deal with TMJ issues as well as anything else that may be causing you issues. They do everything here and they will definitely make you feel comfortable and at ease. Sadly I've never taken any pictures of the office so I might have to update this soon. If you are looking for a reliable, reputable and caring dental office this is your place!

Update: I guess I shouldn't give a bad review on social media. First, they lied about billing…read more Then, they start Internet stalking if you give them a bad review online. Dear Dr. Fox, thank you for responding my complaint in time. Also thank you for your professional dental service which I really appreciate. But please be notified that my original complaint is towards your billing department work. When you keep mentioning $14 in your reply, I know you are still confused about why I gave a one-star review.There are few things I want to clarify here: 1. There's no copay for preventive dental service with my insurance. Please refer to my dental insurance benefit page I uploaded in my review. The reason why I got an unpaid balance is because your office charges exceed the reasonable and customary amount not because I have a copay. It appears that you and your office still have a misunderstanding on my insurance coverage and that's where my complaint comes from. P.S.: I'll attach a copay definition at the end of my review for your information. P.P.S.: copay is spelled as copay not co-pay. 2. Thank you for reading my previous reviews on Yelp. I guess it's a unique way in your dental office to know your patient better and solve customer's complaint. Interesting and creative but not appreciated. The reason why I gave Dr. Ruskin Aaron one star is not because they lied to me about billing details and my insurance coverage as you can see. Plus, Dr. Ruskin Aaron already apologized for my bad customer experience. 3. One thing good about social media is it empowering customers. After you got bullied as a customer, there's a way for you to speak out and inform others to help them make their choices. I did call your office to solve the problem. But the lady tried to mislead me into believing that there's a copay for my insurance, just like what you did in your reply. Hope next time when your office gets a complaint from a customer, your customer service is not Internet stalking or trying to depict him/her as a cheapass psychopath. What if "We make every effort to satisfy our patients on every visit with the quality of our staff the quality of our work and our pride in our service" is not just cooperative propaganda? I don't think we will have all these mess and hassles. *A copay is a fixed amount you pay for a health care service, usually when you receive the service. The amount can vary by the type of service. You may also have a copay when you get a prescription filled.

Went here for a cleaning one time. I have insurance that covers a yearly cleaning minus deductible…read more Paid my deductible while I was there. And waited for the pre auth on service. Now getting billed a year later. When I called, the office couldn't tell me why. Also I was there for 2 hours for a cleaning and when I mentioned that I had to get back to work, the hygienist asked me why I didn't tell her I had to work today, she would have went quicker. didn't realize I needed to tell them my schedule in order to get timely service. I also get texts, emails and calls from them all the time asking to come in, which is really annoying, but I've found a new dentist. Would not recommend or use this office again.

From the owner: With a team of highly trained and experienced dentists and a compassionate, patient-centered…read moreapproach, Livonia Family Smiles in Livonia, Michigan, has come to be regarded as a trusted and respected family dental practice. Livonia Family Smiles removes the anxiety from going to the dentist by ensuring that each patient is comfortable and well-informed and by standing by their promise to deliver the best family and cosmetic dentistry care possible.  Livonia Family Smiles is proud to offer family dentistry services for individuals of all ages, from infants to mature adults. Services include teeth cleaning, fillings, dental sealants, oral exams, dental implants, dentures, tooth extractions, and many more. When it comes to creating a bright and beautiful smile, Livonia Family Smiles is happy to provide industry-leading cosmetic dentistry treatments such as dental veneers, Zoom!® teeth whitening, Snap-On Smile™, Lumineers®, cosmetic bonding, and much more.  Livonia Family Smiles utilizes cutting edge technology to improve patient comfort and ensure the best results, including  Biolase® laser, CEREC® technology, Teeth-in-an-Hour™, ClearCorrect® invisible aligners, Tekscan®, VELscope®, and much more.  To learn why so many families in Livonia, Michigan, already trust Livonia Family Smiles, call or go online today to schedule your first appointment.

Today I had my tooth pulled by Dr. Vi vek Chitte at the Livonia office. He did a good job in…read moreexplaining everything he was doing. He reassured me that the surgery will do well. I was nervous about not being numbed enough but he made sure I didn't feel no pain. Also, Ashley ,the nurse did great in helping the doctor and reassuring me that my tooth was numbed and assisted the doctor professionally. I don't want to forget the front desk lady, Madeline, for giving me confidence in good results with the operation of pulling my tooth and calming my nervous feelings. I would give them a chance to prove how they can help other people in their dental care.

Wish I could give no stars. By far the worst coordinated place. Appointments are mixed up. Big…read morewaste of time. Huge money trap. Nothing is followed through. Do not go here. Read other reviews as well. I should have.

Hollie, my Hygienist, is GREAT! She watches for danger signs...recommends preventions...does a…read moregreat job cleaning my teeth -- I highly recommend her!

On 4/09/2026, I had a new patient intake and cleaning. I scheduled a followup for 5/19/2026 at 5pm…read more They handed me an appointment card with the date, time, and amount due for the followup work. On 5/19/2026, I arrived about 20 minutes ahead of my appointment, and found out that my appointment wasn't on the calendar, even though I had an appointment card. She blamed a computer glitch. (do they not have a backup system inplace for their data?) The front desk person that I talked to (She was the same woman that made the followup appointment on 4/09), went back to see if they could accomodate my work today. She came back and told me they could do 1 (my appointment was at 5pm, for 3 locations) but would have to schedule for the other 2, or I could schedule for the 3 spots on a different day. I told them to cancel all further appointments with my family name on them, and that I was done with them. So, if you can't have all 3 spots done at 5pm, then why schedule the work for 5pm? This place needs some serious training on how to run properly. Canceled mine and my spouse's october appointments. We will not be going back there ever again. I can't trust them to keep appointments, why should I trust them with my medical information, or my dental care. Avoid this place like the plague. not sure how many of these 5 star reviews are real or not, but i'd guess most of them are bots.