Bear Pro Cleaners has kept my two Airbnbs, Oasis and the Bungalow, guest-ready since April. Give…read morethem a schedule and they organize around it fast. They don't clean Sundays, but since both my checkouts are on Sundays, they're reliably out the next day -- never an issue. Tip for other hosts: give them a checklist. They're detail-oriented, and a checklist tells them exactly what to focus on. When something's missed, it's usually because it wasn't on the list -- not a quality issue. They're fast without cutting corners, and they'll handle extra asks on the spot. Blanca is a great collaborator who stays proactive with questions. Kevin, who owns the company, is easy to work with. Highly recommend.

Used the Yelp app to request quotes for the first time and received 5 quotes within 15 minutes…read more 3 were booked for two weeks out so they were eliminated. One sent a preliminary quote that was way too high so I reach out to Bear Pro Cleaners. We start off texting to share basic details then arrange a call. After speaking with Kevin (owner) and discussing my immediate needs we set an appointment for two days out and agree on pricing. Kevin kept in constant communication with me and provided updates as promised. Day of appointment he and his crew arrive on time and get to work. There was allot of deep cleaning required for this bathroom but when they were done it looked like new and the odor was gone. I couldn't be more pleased with the work and professionalism of Bear Pro Cleaners. If you have a need for any type of cleaning services I highly recommend you call Kevin and book Bear Pro Cleaners!

Great service! David is responsive and easy to work with. I love that TLC is a family owned…read morebusiness and takes great pride in their work. They did a great job cleaning our home.

From the owner: We are family owned & we love to clean and provide amazing experiences to our clients. You spend…read moremost of your time at home, you deserve to feel good and overall have a safe, clean environment. We specialize in move in/move out cleaning and deep cleaning!

I LOVE emaids. The cleaners are professional and thorough and clean quickly. I've hired EMaids on…read moremultiple occasions, initially for a deep clean followed by basic cleanings. There's nothing better than coming home to a clean, fresh home after a busy day. Thank you EMaids.

From the owner: Satisfaction guaranteed. We know you have choices - our customer service experience will instantly…read moremake you feel like you’ve put your home in the right hands. We are dependable, honest and thorough. We want you to enjoy the important things life while giving time back to yourself by exchanging the daily tasks of cleaning to eMaids of San Antonio! - Deep clean (our San Antonio Upgrade package) - Standard clean (focus on what the eyes can see - budget friendly! - move in/out clean - office clean - Choose any room customize focus clean

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

Thank you to Orange You Glad cleaning and Jess for the outstanding service. Jess was EXTREMELY…read moredetailed! I couldn't of been happier. Will absolutely book through them again. :)

Please do not use Dezzy to clean your home. She works for Orange Cleaning and under Eddie, she is…read morenot what you expect. She is a scam artist who steals from hard working people. I guess it was my fault for trusting her, but I paid her in advance for a cleaning and she never showed up, blocked my phone #, i had to call from different phone #s to beg her to give me MY money back!! She refused to give me my money back. And has been ignoring every attempt I've made to contact her. My next step is the BBB and the police. I would hate to have this go to civil court, when it can be resolved for much cheaper outside of court. But at this point it's upsetting! PLEASE DO NOT USE HER SERVICE!

These people are absolutely horrendous at responding to emails or phone calls. They signed…read morethemselves up for Groupon and subsequently were overwhelmed with customers, I'm pretty sure. Nonetheless, it is their fault for not realizing what they were getting themselves into when they signed up (especially with the news stories about the various other businesses that experienced the same thing). Despite the difficulties in trying to contact them to set up an appointment, as well as the no-show on the day of the appointment, I patiently waited for a phone call or email. I kindly emailed them after a day and tried to reschedule, and two weeks later I have not heard back from them. So beware.

Tried to call and e-mail for confirmation of my groupon appointment made online. Did not receive a…read moresingle response in any way, shape, or form. Gave them a slight benefit of the doubt that they would show up. Nope, not even that. As the previous reviewer mentioned, "beware". Look to other companies, do not even consider this sub-par service.