Amanda helped me get a great auto insurance rate the same day requested. Her service was very…read morecaring, personal, and professional. A fantastic experience overall.

The owner sold me an insurance policy for my brand new Ridgeline without telling me that it did not…read moreinclude rental insurance. After my truck was hit by a hit and run and I filed a police report I found out that I will need to pay for 3 weeks rental car. Then the owner lied and said that I had the policy for 3 years when it was only 2 months. Now I am concerned that the repairs will not be satisfactory as I have had two body shops tell me the adjuster's estimate is not nearly enough.

The other reviews here are from people who have only purchased insurance from Bill Johnson. This…read morereview is from someone who actually had an auto claim. When the body shop took nearly two months to complete the claim repair, Bill Johnson told us Allstate would pay for a week of a rental car even though it wasn't on our policy. Once the claim was closed, we changed insurance companies because we found better home and auto insurance coverage that was less expensive. Two days after we switched, Bill Johnson called and said that because we changed companies, Allstate would not pay for the rental car as they promised, because it was a "courtesy" and he was upset we changed insurance companies. Of course, this was after we had we paid $700+ for a rental once they gave us the go ahead. So, if you want to do business with someone who lies, only cares about money, and demonstrates all the characteristics of a stereotypical insurance salesman, then do business with Bill Johnson.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Silverton, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

I've been with State Farm for over 30 yrs and Larry's team is the best yet. Friendly, responsive,…read morehelpful. And local in my little town. Couldn't ask for more.

From the owner: The State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. Our Silverton office provides personalized service to solve your insurance needs by covering your loved ones and assets today and into the future as your needs change. We are here to help you plan for today and support your dreams for the future! We are your office; greeting you with a smile, supporting your needs, and here for you when you need us! License #: OR-3002831609, ID-3003133177, WA-1258637

My father-in-law had policies setup with Hartley Insurance for years but when he passed it was left…read moreto my husband, brother-in-law and I to manage. I called to let the office know of my father in law's passing and first worked with Virigina (front desk), we met with Doug Hartley in person to change the name on the plans or rewrite them if necessary. I received a bill for our insurance, called for advice and followed through but somehow during this time our plan was dropped, and we were left without insurance during our busiest time. I worked diligently calling, emailing, and trying to get follow up information with little to no help at all. Finally, Karen called apologized for the lack of communication and took our case over; however, it was issue after issue. It took too long to get a plan made. I talked with several friends that are insurance brokers that could not believe how we were being treated and the lack of communication that we finally made the switch to a different agent. After switching (months later) today in October I received a letter stating we have a plan with SAIF that Cassie (bookkeeper) "...advised she had sent you a quote to rewrite this coverage..." I have one email from Cassie to which a quote never came from instead it explained what "Umbrella Liability" is and what "Worker's Compensation" is then asked the duties of our employee. That's it. The lack of communication, the hand off of people around the office, the whole experience was unprofessional. The fact we were DROPPED from our insurance is a major red flag.