I absolutely LOVE my deck and really enjoyed the interaction during the time of building. I REALLY wanted to leave a 5 star rating ... however, once they completed the deck they had left a couple of piles of clean up. They said they'd be back the next day but no showed. I waited for about 10 days then emailed them -- no response, no show. I waited for another 2 weeks and sent a message thru the website -- no response no show. Finally after waiting another 2 weeks I called and left a message -- finally a response. Had they responded and said it may take us a few weeks ... I would have been fine w/that but the total "ghosting" makes me cautious ... enough that I contracted elsewhere to do my siding. I hope, in time, I can build that trust again because the actual experience and outcome was great read more