Called State Farm to inquire on my renewal auto coverage and spoke with Ana. Wow I was so…read moreimpressed with her knowledge on my coverage. I Understood everything that she explained to me the first time without having to ask her again. Thank you Ana!

I worked with Kandy Rios at this location for my car insurance and renters insurance AND life…read moreinsurance. She is so nice, you can hear the positivity in her voice when she speaks to her customers. If I don't understand something she will help me to understand, she truly is lovely to work with, I will always go back to her! She is the best!!

We have been Rick's clients for over 14 years with our home, and auto insurance…read more We have always received OUSTANDING service, we know we can trust our agent to help us in times of difficulty, Thank you Rick and staff for all you do

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Edinburg, TX area since 1987, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

This is a review of Progressive Auto Insurance and not an individual office. My car was recently…read moredamaged as it was parked out front of my house on the road. I called Progressive 800 number and file a claim. I was contacted the next day and was told that since it was parked and someone hit it and drove off it falls under no fault claim that has a 250 deductable instead of the 500 I expected. O was set up at Caliber Collision to bring my car in the next week. I brought it in and the manager said right off the bat " I see you hit a pole" I corrected him and told him how it happened. 10 days later they call me and said it was ready. Never heard from my insurance company the entire time other than to set up appointment. When I picked up my car I was told my deductible was 500 not 250 and I asked why. They said I had hit a pole and I was at fault. They contacted the insurance Rep to have him call and tell me this. He said he just the Progressive adjuster said it was a pole and it was my fault. I paid the 500 but told them I was not happy. My adjuster that I originally spoke with called me and told me she had just found out that the adjuster said it was a pole that no vehicle could make the damage from 12 inches up to 30 inches up. The adjuster was a Caliber employee not Progressive. The same person that took me out to show me the car and told me they knew it was a pole because of the Safety Yellow paint. WRONG paint was white. I was called a liar., They accused my granddaughter who had parked the car in front a liar and I demanded to speak with another supervisor. I was finally contacted by another Rep and was given the same song and dance. I sent an email with the damage to my agent along with a vehicle that could make the damage. I had a measuring tape in both pictures showing how it lined up. I then requested to speak with a supervisor and finally got a call. We spoke and she said she had seen my email but she didn't see the pictures and she stuck with the adjuster that said it had yellow paint. So I asked her if she was telling me that I file insurance fraud and she said no . She offered to send my money back but refused to list it as a no fault accident. I told her I did not want her money and I could no longer do business with someone that considers me a liar. I am heading out today to change insurance and will be posting this everywhere I can on social media

Best costumer service and they helped me get the best auto policy that fits my budget .read more

From the owner: Pronto Insurance is an insurance company that provides tailor-made coverages to meet our clients…read moreneeds. Our advisors have the expertise and knowledge to help our clients find the best solution. Call today to claim your free quote.