I have to say the people at Priority Lending are the friendliest and most helpful people in the mortgage business. My wife was pregnant, our lease was up, we were living in my dads living room and were so fed up trying to get approved for a loan because my wife had only been at her new job for a short period and was about to go on maternity leave. We were about to give up until a friend told us to talk to Bodhi Kraus at Priority Lending. We were skeptical after being turned down by everyone else but we went and saw him. He ran our credit reports and the numbers. He came back and said "no problem I will find you guys a loan and I will get you in a house before you have that baby!" Once again we were skeptical and thought there was no way, so we started to look at houses and also started to look at rentals to be on the safe side. We found exactly what we were looking for pretty quickly and Bodhi went to work right away. At this point we were running short on time with the baby coming & my wife risking bed rest which would of taken her out of work. We called Bodhi and told him we didn't know how much longer my wife could work and he said I'm pretty sure we found someone at a great rate and should be able to close in less than 30 days. The bank then came back and had a bunch of requirements for us to meet and we didn't think it was possible to do all this and be able to close before our baby was born. Bodhi assured us that everything would get taken care of and we would be in our house in less then 30 days. Bodhi then called us a couple weeks later and said it was time to sign papers. We were in shock! We went to the title company, started signing and my wife started have contractions as we were signing. That night we went in and she had our beautiful baby boy. We had family and friends move all our stuff in and she was able to come home to our new house! Not only did Bodhi make this happen in time but he also found us an affordable 30 Year Mortgage @ 3.50% and our payment is less than what it would have been renting! Thanks again Bodhi!!! read more

Usually when you are upset with a place and want to give them 0 stars Yelp doesn't let you. You have to give a minimum of one star. I have a reverse problem. I want to give Mel Fox from Priority Lending 10 stars. But Yelp will only allow five. But just that you all know Mel is really a Ten Star class act. Four years ago I tried to refinance my mortgage and went through a few people that made promises and delivered nothing. After four months of frustration Mel took over my file and did what seemed impossible. She got me a refinance loan for my home and that was in spite of the fact that my credit was not good and I had no employment income. At that time I called her a miracle maker. Fast forward to today. Interest rates went down and my credit went up so I decided to refinance again. Calling Mel was a no brainer. I knew if anyone can do it, it will be her. Sure enough I got a new loan still without employment income. For me Mel is a miracle maker so I call her My Angel. Because of her wonderful work my financial life is now so much better (which makes everything else also so much better). Not only that she got me a refinance at a better rate she also got me cash out of $ 50,000 more than I expected. So it's obvious that I am happy, but I just want everyone to know that Mel is very pleasant, very polite and very patient. She worked very hard for my loan and did not stop even when she was on vacation out of town. She is very responsive and replied very fast to all my emails. She is very detailed and followed up with everyone she needed to on all the details to make sure my loan will be approved. I also have a good word for Priority Lending as an organization. Mel was my one point contact and I did not have to deal with anyone else which is really a plus. Every time I called on the phone an Actual Person answered the phone, never a computer. I never waited more than three rings before they answered and they were always very polite and helpful. So if you need a loan don't think twice, just call Mel, I recommend it, you'll be happy you did. read more

Thank you God for Priority Lending! I was doing business with my Bank, and they had rates that were "cookie cutter" and everyone fell into the same program. In my case, it was not going to benefit me to go with who I did business with everyday. I received a referal to Priority from a friend here in town, and I am glad I did! Priority shoped for the best rate from many banks, and secured for me the best 30yr fix i qualified for and it was a 1% percent less than my big bank offered me. On a special Note; I was reviewing the Yelp page here and asked Priority, and a few of my now friends there, about some of the destructive reviews here on Yelp. They said that the bad reviews came from "people we never did business with or had ever even heard their names before". And, "we dont even have an opportunity to make it right, if it ever even happened, because the complainers will not be forthcoming and ask for corrective service". I made a point to write this review because it is too easy to write bad reviews here without the business having an opportunity to refute valid claims. I have an idea, that Priorities competitors cant stand the strong positive presence they represent in this community and industry, and without character, promote negitive reviews to try to put them down. Its sad really, when you think how low-down people get and to use a tool like Yelp to bash them. Truth is, i have never been happier and financially free. Thank you Priority! All of you! read more

My accountant recommended Mel Fox to me 2 years ago but I put off refinancing because I didn't think my house was worth as much as I owed. Finally I had to do it and I made an appointment with Mel, I found her everything my accountant said she would be, she helped me refinance and saved me money. In the process I mentioned my son who makes lots of money but squanders it and has not bought a house because he didn't think he had enough money saved. She crunched then numbers got her real estate agent involved and they found a property he could afford and that he is very happy with, saving him thousands in taxes, etc. I could not be happier with the helpful way Mel took us on and worked diligently to find us the best possible outcome. She also looked at my insurance and noticed right away I was paying way too much for my home insurance, for the last 13 years. She recommended an insurance agent who saved me money. She also recommended a financial counselor because I mentioned I had been losing money on my 401K , she hooked me up with a financial counselor who is helping me with my retirement, anyway, I highly recommend Mel Fox. Like my accountant kept telling me she will work for you and get you the best mortgage or refinance possible and that is what she did for me and my son. read more

Excellent! I would definitely work with Priority Lending Mortgage Corp again. It was our first time buying a rental property and we did not have a clue about how to go about it. Bodhi Kraus (our broker) met with us and explained all our options. He was clear about finances and what we needed to do in order to make our investment a success. We called him several times (often daily) and he always picked up the phone or called us right back. No question was stupid. He was helpful and intelligent and we felt confident with his advice. We also worked closely with Felicia Accomazzo (real estate agent) who showed us several properties in this low inventory market that we could afford and work on ourselves. She was always kind and acknowledged our concerns on each property. It took us nearly three months to find a property that we loved. When turning down a property they did not blink an eye. If it wasn't right for us then on to the next one. They worked hard for us. They were a pleasure to work with and never did we feel pressure to buy or that we were wasting their time. I recommend Priority Lending to anyone who needs an honest broker and real estate agent. The process was respectful, pleasant and professional. read more

Forgive my late review, it's just because it's difficult to put into words how great of a company they really are, I cannot recommend them enough. Their top PRIORITY is providing you with the highest level of service possible. Jamie Flynn and her team are professional, responsive and incredibly helpful while keeping the process as easy and stress-free as possible. Jamie Flynn, Leslie and Tracy are the best. They maintain a competent and professional demeanor and always follow through and find answers to my questions and concerns. My home is my most cherished possession; the only thing I will leave my family behind when I'm gone. They never take it for granted that I trust them with such an important responsibility, and I'm in awe because I know they are doing everything in their power to ensure the best for my situation. I am honored and grateful. To Jamie, Leslie and Tracy, you are the most beautiful people I have and will ever meet in my lifetime. Wherever the path of my life may lead I want you to know how much I value our association and the day when I met each one of you, you didn't just make my day....you changed my life. Yolanda Elfer read more

It's hard to see to some of these bad reviews right on the front page and 45 other buried in the "not recommended" section when this company and Mel Fox did such a great job for me. Mel Fox killed it. She got me a smoking good deal on the interest rate, found a way for the bank to pay my mortgage insurance and explained to me (as a first time home buyer) how to get the most out my money and down payment. Mel is no joke. Her tenacity inspires motivation on your part. It seemed the whole time we were sorting the details of the awesome mortgage she got me, I was the one having to be reminded to be on top of the process. Do you want things done right? Do you want it done with minimal effort on your part? Do you want to save enough money to put a down payment on your next home? Ask for Mel. read more

Priority Lending...and specifically Marcy...went above and beyond what I ever thought was possible. I thought refinancing my home would be impossible because of my situation, and for the 4+ months of multiple loans being denied and jumping through hoops for these companies on a daily basis, I was about to give up. Marcy convinced me to hold onto hope, walked me through every step of the process, responded to my crazy emails in a timely manner and ultimately got me an amazing loan. I can't thank Marcy and Priority Lending for all their hard work and dedication on my behalf. If you need a home loan...I highly recommend you contact Priority Lending. Thank you again Marcy for all your help...I couldn't have done it without you! read more

We give high praise and are very grateful to the service that has been provided to us by Priority Lending and Bodhi Kraus. We have refinanced with Priority Lending 2 times in the past 5 years, each time getting the lowest interest rate and closing costs. We closed on our latest transaction this month. Bodhi has been so supportive of our needs, answering our endless questions in a timely manner and saving us money. Even though it is stressful and a pain to get all of the paperwork together he made the process smooth and easy (no kidding). We have recommended Priority Lending to several of our friends and they have had great experiences and personalized support to help them through the process. Thank you Priority Lending. read more

Priority Lending truly did make my home loan process feel like a priority and made it happen seamlessly. Mel Fox is a wizard!! She came highly recommended to me from a dear friend who just got his home though her. My realtors confirmed she was the best and as I move into my new fabulous home I can gratefully attest that Mel and her team at Priority Lending are magicians!!! They went above and beyond and all I did was follow instructions every step of the way. I qualified for $100k more than I thought was possible and it is entirely due to Mel and her magic wand. If you want to get a home loan and question your ability to qualify I highly recommend Mel Fox. She will get it done for you!! read more

First I have to say the folks at Priority Lending were super kind and helpful. I could tell they really cared about my situation and were there to help every step of the way. They were a huge help for my mother and I to refinance our home. My mom had been trying to refinance her home for a couple of years and no one would help her figure out a solution to get it done since her income is low. Well Priority Lending gave us a few options and made it work and now we are saving money and locked into a much better loan with a much better rate. I highly recommend them for all your real estate needs. They are very knowledgeable and they have the resources to make miracles happen read more

I had a interest of 4.75% and Priority Lending got me a rate of 3.25%. As they lead me through the process l was treated like a "Person" not a commodity. My Loan Officer was Carson Maples and he kept in contact with me almost daily and explained everything, step by step never leaving me with unanswered questions. I felt so good about the process, at the end, Carson was more a friend then business associate. I promised him that l will take him and his fiancée to dinner, next time we are in San Francisco. A promise l intend to keep!!! I now recommend Priority Lending and Carson Maples to ALL my friends and family. All l want to say is Thanks!!!! read more

I heard one of their ads on the radio and was really lost of where to go to get my home refinanced. I was lucky enough to have a week day off work so I stopped by priority lending without an appointment. Someone was ready and available to help me out, and was able to answer all questions. To make a long store short I was able to refinance to get a better rate and the process wasn't difficult at all. Yes there was some small fees involved but any company that does mortgages are going to have fees, how are they going to make money? All in all I was surprised to see the negative reviews here, I would recommend priority lending to a friend. read more

I had a bad experience with another mortgage broker and was referred to Mel Fox at Priority Lending. Right from the start, Mel was extremely helpful to me and my wife. We moved to Santa Rosa from Colorado and had a complicated financial situation with changing jobs, etc. Mel spent a lot of time on the phone with me answering questions and then in person once we got to California. She was able to come up with some creative solutions to getting us the house we wanted although we did not have a lot for a down payment. We had a great experience with Mel and her staff at Priority Lending. I would go back to her any time. read more

Mel was great and her customer service outstanding!. She kept us well informed during the entire process. I liked that she was organized and very clear on what she needed. Contacting her was easy and she responded quickly (even after hours). She took the time to explain everything in detail, and my husband had A LOT of questions :). There were no "hidden" fees. I will definitely recommend her to my friends and family! This ended up being a difficult process, due to some unforeseen circumstances. We are thankful we had Mel with her experience and professionalism to help us through it. Thanks again Mel! read more

I just recently purchased my first home. I was pretty intimidated with the whole process being that it was my first time and I didnt know a whole lot about it. I have to say that working with Matt alleviated all of my worries. He was super personable, very easy to talk to, and made the whole process a breeze! He always took the extra time to answer all my questions and fully explain everything to me. I am not a big review writer but I had to let people know how amazing it was to work with Matt. If your looking to purchase or refinance a home, Matt at Priority Lending is the person to help you! read more

I just bought my first house 2 months ago. Mel fox at priority lending in santa rosa stuck with me for over 1 year of loan applications and house hunting. She did more for me throughout the process than i could have ever expected or asked, making a complicated endeavor seamless and easy. She has continued to stay in contact after closing escrow and moving in, making sure im doing well. I have absolutely no complaints and a million thanks. Buying a house and need a mortgage broker who will work for u the whole way thru, i highly recommend mel fox at priority lending. Noah k wissinger read more

I would give them five stars except that would mean they were perfect and nobody is perfect. I have to say Terri Knight and Mark were amazing. I had a client that was a veteran and we got this deal closed in earlier than the 45 days that we required. They were both accommodating, they followed up and they made it possible for my client to get his home. I have nothing but wonderful things to say about this company. I've been in real estate for many years and dealt with many different mortgage companies and I'd have to say they're very very close to the top. Thank you Terry and Mark read more

I received a call from Jamie Flynn today who had taken over for Jay, who recently left the company. She was doing a follow-up with us from Jay's notes. Although we had gone forward with another lender, Jamie answered some questions for me to kind of check up on what we were going through in the process of our new loan. She spent a good amount of time with me, knowing we had gone thru another company. If things don't go as expected with the company we chose, I would surely call Jamie to start all over. She was GREAT !!! read more