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4 months ago
We went to Atty Haroutunian to draw up a complex estate plan that included a set of standard documents (wills, POS, etc.), but also involved trusts and citizenship factors. The process was pleasant and Atty Haroutunian was easy to work with. However, the final set of documents we received was disappointing. Specifically, the biggest issue resulted from all of the documents being generated as a single file. While during the definition process this made some things easier (mass changes across the documents, etc.), it also meant that details like document specific page numbers could not be provided. The final set of delivered documents was a printout of this file (with additional correspondences and filing docs added). The final electronic copy (a pdf) was a scan of the physical pages (vs. printing the doc as a PDF). This made the e-copy unsearchable and the pages often show the tilt that occurred on the scanner. Consequently, separating the physical documents is difficult and in at least one case the pages were mixed up (a single page document was placed in the middle of another multi-page document. The e-copy contained this issue as well. The formatting was inconsistently applied, causing some lists to be inline run-on (list elements in a single paragraph vs. on separate lines) and difficult to read. Text highlighting was used during the definition phase to emphasize specific elements of the doc, however, these were not removed in the final version. Capitalization, bold formatting and in some cases even spelling/terminology were inconsistently applied and require going back to reference other docs to verify the intent. At least one document lacks a title. In the end, while we did get the legal documents required, I would only recommend Priority Law with reservations. We will not use Priority Law again if these practices are not corrected. read more
2 months ago
