We have shipped things two times, once by FedEX and once by UPS and both times they were fast and…read moreefficient. No problems. Thanks

I shipped a package to my brother priority mail, we are at over a week now since I shipped it to…read morehim. It has been sitting at the Roseau post office since 7:30 AM on Saturday. He has stopped by twice to try to pick it up and they will not give it to him and continue to say they haven't sorted the packages.... This town is tiny and I cannot imagine there is a mountain of packages to sort. Or how about when he comes by to get it, you go and find it. LAZY LAZY bunch of useless people working there. No customer service AT ALL. The best part is I cannot get a refund for the outrageous cost to ship priority mail which should have been there days ago. They should be ashamed at how useless and lazy they are.

Called to see if I have a package there as I have tracked it and it said in sorting office. I would…read morepick it up from there instead of them delivering it. The man who answered my call was incredibly rude and not helpful whatsoever. I wish I had gotten his name. Terrible customer service.

i definitely DO NOT recommend Merle's Air duct and furnance cleaning. we had an appointment last…read moreweek and they did not show or call. So I called and he apologized and said it was not put in his book and he had his daughter's graduation party and I understand and said no problem and he rescheduled for this week. Well...... again no show and no call. I tried calling and all I got was a voicemail that has not been set up. I am so frustrated I had to rearrange my work twice and my kids and dogs so they were not in the way and then don't bother to show. I was talking to my friend last night and she said the same thing happened to her with Merle's. She never heard from them.

spoke to the owner on Friday 10/25 to schedule a house duct cleaning. He said he could get me in…read moreearly afternoon 11/01 and said he'd call when he's on his way. Well it was 4 PM on Friday 11/01 so I called the owner and he apologized saying the guy he was going to send over had a dr apt and forgot about my duct cleaning. The owner said how about I come take care of it on Monday 11/04 at 9:30 AM. At 2 PM, I decided to give them a call and a lady named Andrea I believe answered. She said that he was in an accident on interstate that morning and she'd have to call me back after she figured out what's going on. It was unfortunate but I understood to a point. Well now it's Friday 11/08 and I have yet to hear anything from them. I wanted to support a small business but decided to book a service with Steamatic who scheduled the cleaning in a timely manner and actually was only $25 more than what Merle's was going to charge me. Things happen but this was very unprofessional as I had taken work off 2 separate times and brought my 2 dogs to doggie daycare so that they wouldn't be in the way during the cleaning.