i'd give negative stars if i could. horrible, dishonest. sickening…read more vastly overcharged me for laundering and folding 5 pair of scrub pants (weigh literally 2lbs, total). every single conversation with them, or voicemail, or text, they changed their story on how they charge, what they charge, what my items weighed. first, they changed prices on laundering and folding; originally said $1.75 per pound; later conversation, they said that's the old pricing, it's really $1.95 per pound. next conversation, "there's a $10 minimum". they said they'd wash and fold, and inspect each item, and if dry cleaning were needed, they'd add that. still folding, not pressing. i delivered the items, and the lady at the desk says my instructions were too complicated so the pants would likely not be folded right (i wanted them folded with the crease in the front) ??too complicated? i get home, and the ticket says that the wash and fold would total $35!! ie $7 per item!!!. i call and leave a message saying my items are by the pound, leave a text with the same message. total cannot be $7 per item next: i go to pick up the items (should be $10 max), and the price is over 23$ ??? the guy at the desk argues that there is no such thing as by the pound!! he's literally arguing! then he changes his argument: he says the charge is high because the manager decided to charge me half-way between the correct price of $10 and the wrong price of $35 ???? and he insists the items are twelve pounds. i asked if i could weigh them right then and there, and he says we can't weigh them, we have no scales. i went to hyvee, who weighed the items on their mail scale, and it came to 2lbs, 5.6oz (after tlc put items in plastic bags, so pants, alone, weighed less). i go back to tlc. i told him i'd go to the other tlc and weigh it. he argues that the person at the other store --can't weigh them--- because she doesn't know where the scale is. ??? he's lying so fast, it's sickening. i leave another message for the manager. she calls and says that there really isn't a $10 minimum. it's actually a 6pound minimum. ??? what???? even if that's correct, doesn't explain 23$!!! so she says well, we had to dry clean an item because one of the items had a stain, that does not explain claiming the items are twelve pounds. she says well, we must dry clean everything if we dry clean one item in the order!! therefore, the 6 pounds was doubled to 12 pounds!! then she calculates something, -makes no sense- and says ok, we will give you 3$ credit on your next order. my next order? you think i'm coming back??

The Dry Cleaning Station is a family run cleaners in Lincoln who provide excellent service…read more Whether I need suits pressed, shirts laundered or specialty items like polyester track jackets cleaned, they can tackle it all. Plus, the service is very prompt. If you drop off on a Monday you can expect your order to be done by Wednesday or Thursday (depending on the size of your order). You can always ask for rush service but I have never needed to because they regularly scheduled service is so consistent. There are other cleaners that are just a bit cheaper and closer to my home but I would not do business with them because the level of service and quality cleaning at Dry Cleaning Station far out weighs the few bucks I would save. You cannot put a price tag on trust and I trust Dry Cleaning Station. Not only do they do clothes but they also do comforters and upholstery items so they are truly and one stop shop for cleaning needs. Check them out. You won't be disappointed!