12/02/2025 Went to SOAP Full Service Laundry in Lincoln Nebraska. More than 75% of machines had out…read moreof order signs on them. When I loaded up a machine (#5) it did not fill with water so i took a video of it and started contacting employees and basically told me to go POUND SAND in my *** stay as far away from this place that you can.

Too many broken/out of order machines. These have been out of order for a long time. Please put…read moremoney back into your business.

Clean facilities, helpful staff. A bit pricey but we needed a large machine for a comforter and it…read moreworked well

The laundromat was very clean, and the amenities were top notch!…read more Had no problem getting all the WiFi bandwidth I needed while waiting for my laundry. The attendant was very helpful, and provided good and timely advice to me on appropriate machine selection for my needs. The only down side was that the wash and dry costs were shockingly expensive, but everything is shockingly expensive these days.

Told her washer wasn't filling up rite and throwing codes she said, well it's wet…read more So had to switch and pay again.

Literally robbed me $40. Already waited half an hour for a machine to open up. While waiting in my…read morecar, an employee had removed my load from the dryers (still soaking wet) and threw half of it into a basket and the other half of the dirty floor. On top of nearly every machine smelling like mold and mildew, the customer service is terrible. The worker was immediately rude and got defensive when I asked her why my load was on the floor/basket. Refused to get my load into another machine, or refund me, as my clothes are now dirtier then when I dropped them off, and soaking wet. Could've have had a worse experience if I tried. I've never felt the need to leave a review anywhere, I suppose there's a first for everything, as I've never had a situation like this happen. My apologies for rounding up some 8 minutes and 8 dollars spent, like I was that far off. I would like to note that there were items on the floor along with dust, dirt, hair on the clothes in the basket. Indicating the majority of them had hit the floor. Please go and stick YOUR entitled head into the largest washer on the north row, and tell me it doesn't reek of mold or mildew. The fact you're assuming the cycle was complete, and my clothes were still soaked, only proves my point that your machines lack maintenance (half of them are out of order!) Your employee was immediately rude after I politely asked why my clothes had been moved, as I set a timer and was waiting outside for them to be done. As a regular customer who's never had an issue with employees there, it was upsetting to be met immediately with an attitude. With an employer who lies and is rude as you are, I can infer who she was trained by! No worries on me never coming back lol, we can at least agree on that.

This was the first time going and it won't be the last ! I had a great experience, the place was…read moreamazing and the wash and drier were even better. The attendant helped us with so much and was very kind. He seen a family come in he put cartoons for the kids. He seen a dawdler and got them out right away. I appreciate that because it insured my safety and the safety of others. If you or your family are interested in going to a laundromat this is the place to be! One last thing they even have an app to pick the machine setting, pay and get notifications when your machine is done !

I called and asked if they provided same day dry cleaning services. The manager told me they do and…read morethey could get the job done in 30 minutes if I brought my items in before 12:00. I had to drive 35 minutes across Lincoln to get to this establishment and was greeted with a sign at the attendant's desk that says "we are either on break or picking up our kids." So I had to wait 10 minutes before being helped. After waiting, I was told that they do not even provide dry cleaning services. I got the manager's number to call him and ask where the communication got mixed up, and was met with an extremely unprofessional and snarky man. Do not recommend this place if you're looking for kind or competent staff.

Loved the same day service! My items were nicely folded and smelled so good! Good price! I'll be…read moreback!

No masks. Signs are posted but no enforcement. Unless you want some Covid-19 with your Tide pods,…read morestay away.

Old machines. Mostly Standard top loader. Only 2 large capacity machines working. Coins only…read more They list WiFi but it has a password and don't give it out. I wouldn't trust it without a VPN.

I've never been to a laundry mat before today. You would not believe how hard it is to find a…read morelaundry mat that takes quarters now adays! It was great!

Very clean, even though it's an older building. Parking off street. The attendant who was there,…read morea young female, was very personable; in between helping people, she wiped down machines. I will definitely be back when I need to use an oversized machine

Had comforter cleaned numerous times and haven't had any issues until recently. Lats spring had to…read morereturn a comforter because they put it in a plastic bag still damp and it reeked of moldy odor. They reran it for us and them brought another one in and, since we have 4 comforters we cycle through, didn't open this bag until about 4 months later. Guess what?!? Damp and moldy. Owner didn't want to talk to us. Only communicated through the employee. Said he would do it for cost ($17ish). I replied No. He said we had a responsibility to take it out and air it out right away and this was on us even though there are not posted disclaimers anywhere that state aftercare. Here's a concept....Why don't you have your employees dry the comforter thoroughly right away and we wouldn't have this problem. Needless to say we don't do business there anymore and would sway anyone else to be aware of this shady place!