I have used this shop for almost 15 years since I moved to Williamsburg. I have always found them…read moreto be curtious and their work professional. However, I have always left feeling that perhaps I had paid too much for their services. I recently took an already framed print in to have the print itself reseated in the frame and matting as it had come loose and was cockeyed. The young man working the shop that day quoted me a price of about $53 to open the paper backing of the frame, reset the print, and reseal the frame. I found this to be a bit excessive and asked for a further breakdown of the cost. Unable to answer acceptably, he only responded that this was their "standard charge" for that job on a print of that size (approximately 34"x24"). I declined to have them do the job. I checked with another framing shop in the local area... their price was $15 for the same job! Bottom line, The Framery gets an A for quality of work and customer service but an F for cost. I'll be sure to use my newly found framery shop for my future needs as their work is equally good and their customer service is outstanding.

The Framery LLC has great selection of frames. They also do a great design. Love this place.read more

Recently, I ordered framing for some family photos I had done. The framing department was so…read morehelpful! The lady at the counter. She helped me pick the best frame colors for each photo we had. They were having a mega framing sale, so I jumped on it! The project took 2-weeks to complete and when I got the pieces back, I was beyond thrilled! This store is always so helpful and organized. It's the closest thing to a party store in town also. I love when they have sales on their seasonal items.

This is the (current) manager. This is the product I was in search of (snow-tex). When asked…read morewhere it was (because it wasn't in aisle 81 as the website states), he decided to be confrontational with a *very* snarky "sir, I'm trying to help you", **AFTER** he stated they didn't have any if it wasn't in that aisle. The website shows 15 in stock. That aisle has been partitioned for Christmas ware so it was moved to make room for seasonal items. It was indeed moved. I found the item, all 15 of them, doing his job for him. 1). Do not become confrontational with a customer. 2). Let a customer finish speaking. 3). Don't be snarky with a customer. 4). Do your j-o-b. It's simple, especially when there less people in your store than bottles of snow-Tex on a shelf IN AISLE FIFTY SEVEN. Maybe he'll know where when if he bothers to read Yelp reviews about his own store to help improve customer service. Not my job to tell him. And 5). ? Some advice: You're there to help the customer. We make YOUR job happen. Retail isn't for everyone, but there are jobs where you can be far in the back of a warehouse and don't have to deal with the public. Just a thought.

Beautiful and clean store and in a great location! And a huge selection; we will be back!read more

Amazingly large selection of patterns and supplies. Numerous fabulously accomplished finished…read moreprojects displayed! Super friendly staff. Lots of Virginia local site patterns, too. Not tooooo expensive for the quality of items available, either!

I used to shop this shop all the time and I moved away for a couple and come back for a visit. I…read morewent in there today and they had a 75% sign off in front of the mugs but they were only 50% off the 75% off squishy things was three shelves down. Then they had 50% off their Halloween, there was Halloween lanterns and with the 50% sign their mixed was a fall lantern. I picked it up thinking it's 50% too and the cashiers like no it's only Halloween well it shouldn't be with the 50% off. There is miss pricing all over the store. I was very disappointed, and that will be the last time I visit that store and the clerk got attitude because I was pointing things out.

I went into Hallmark to get a Mother's Day gift. I wasn't real impressed with the Mother's Day gift…read morebag since the holiday is right around the corner. It's definitely located in a busy shopping center. There no clear pathway to the registers. I was looking at some items and I had people kept asking me if I was in line. I will go back to this location due to the convenience and the size.

I had an amazing experience with DB Construction and Roofing from estimate by Jorge, to Deanna with…read moreher professionalism, expertise and business prowess to Manuel and team installing my roof from rafters to shingles! The customer service was outstanding, speediness was incredible and the finished product was out of this world! I am truly pleased with the service I received from DB Construction and Roofing! They went above and beyond to make everything right and up to code! I WILL be a repeat customer! Deal with this AWESOME Team with confidence and ease! AND, they'll make you a financial plan you can't refuse! Thank you again Deanna! Cheers, Suellen and Ben

Our home had considerable termite damage to the outer wall of the garage…read more DB Construction came over, assessed the damage, gave us a fair estimate, then performed an outstanding job of repairing and reconstructing our garage wall to like-new status. One window frame and the garage backdoor frame had to be completely reconstructed. Mr. Rogers Windows (another great company) Installers installed new windows and the rear garage door. Their installers claimed the DB Construction repairmen had done such a good job with the window / door framing, that their installation was a breeze. You deal directly with Deanna, the company President, as your Project Manager. She followed-up on every stage of the project. A wonderful person to do business with. Her teams were very courteous and professional; ensuring we knew what each step was and when it would be accomplished. The job included new framing, new drywall, and new sparkle on the drywall. My wife and I couldn't be happier with the outcome. We'll be calling Deanna for our next project.

Love my new porch and deck built by Outback Construction! They pay special attention to details and…read moretake the time to do things right! They are super busy and it may take some time to get on their schedule, but the quality of their work is worth the wait!

Craig W. and his crew did an awesome job refurbishing/converting our screen porch. He replaced…read morewarped posts, made it maintenance free by wrapping all the wood in PVC, installed screen panels with sliding vinyl windows, sealed it, and cleaned everything before he left at 2/3 the price that other contractors wanted for similar work. He was polite, professional, arrived early to work on the project and completed it when promised. Thanks again Craig!

Mr. Fowler removed a garage door in our basement, then framed and installed a sliding glass door…read more He matched the existing exterior siding and made the project look perfect. He is very professional and reliable. We highly recommend Jonathan Fowler.

Fowlers did give us a prompt refund regarding the issues mentioned after we emailed them…read more Because they did not fix the work when we originally brought it up on site and due to another incident on site, we did not feel comfortable asking them to come back and fix the work they did poorly the first time. After multiple discoveries racking up in cost, we finally decided to email them. They were prompt with a response and a refund. We only asked for a refund for the work we found problems with, which was roughly 1/3 of the cost we paid for all of the work that they did.

Had this company install a new back door Donald and Gary did a good job. Very nice guys worked all…read moreday to get the job done

We are repeat customers. Our requirement was to improve our staircase and upstairs hall to remove…read moreaging hazards. Bottom line: we got a fantastic project and superb delivery. Adam, Gary and Chu are exceptional employees, professional, personable and very capable. They are well supported by Tony, the task manager who solved several challenging "unexpected issues" the project. The work the delivered exceeded our every expectation! We are lining up further projects with Chad and the team. We recommend them to you as the single best firm we've employed in our home in over 20 years.