you simply cannot get through to even place an order let alone if you have a problem with something.
having searched on the site for a way of actually speaking to someone at a time that suited me i searched here for a phone number.
i then held on a loop for 18 minutes but the music stopped (literally) at minute 15 so i have no idea whether i was still in the queue.
my suggestion? go to a properly resourced business that's equipped to help you (let alone take an order!) read more