1. Primo Tyre

0

Statesville, NC

Primo Tyre

5.0 (1 review)
Closed • Closed
Updated 1 month ago

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Services - Primo Tyre

Tire Pressure Monitoring System repair

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10 months ago

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Meineke Car Care Center

Meineke Car Care Center

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I took some extra time before posting this review as it could have gone a very different way…read more We've been using Meinke here in Statesville for some regular oil changes on our household vehicle but this was the first time we had a major repair come up. During our last trip in they identified the turbo on our F150 as leaking and the source of the noise we came in about. We also had identified a faulty tire pressure sensor. Fast forward and a few days of waiting for parts it came time for pick up. The sensor wasn't replaced which wasn't the end of the world but was irritating. What was a problem is before I even made it to the stop light the sound occurred again.... So we turned around and brought it back. Stuff happens so we explained the situation they said they would take a look at it. They were unable to identify and we're going to bring in another technician from another shop to look at it... we were asked to bring back the truck. It was a week before the tech could be there but we patiently waited. Diagnosis finally occurred and we were blown away by another $3k on top of the $2k we had just laid on the turbo.....! I was infuriated. If they had probably diagnosed in the first place they wouldnt have had to charge the labor again to remove the turbos and everything they just had done previously. I was an irate customer and asked to to elevate the situation ultimately speaking with the Manager Tyler. Tyler saved the day. We came to fair terms and despite a little more waiting for yet more parts we got the truck fixed. We've all heard stories about how these things can go sideways. I was glad to see a shop step up and do the right thing and keep a customer. Im confident if Tyler hadn't stepped up they would have my future business.

We decided to send our 17 year old to get his car inspected, because we figured that a big name…read moreshop would treat him fairly and not try to take advantage of him. HOW WRONG WE WERE! They tried to tell him he needed everything under the sun! They quoted him over $7000 worth of repairs and services. Tried to scare him about the safety of driving his vehicle home from their shop without having work done on it. Totally tried to take advantage of him. We will NEVER GO BACK TO THIS SHOP, and WILL MAKE SURE THAT EVERYONE WE KNOW OF AVOIDS THIS SHOP. I wish we had read the reviews about dishonesty and taking advantage of customers prior to sending our son there for almost 3 hours to get a simple state inspection. Horrible and unprofessional experience.

Primo Tyre - tires - Updated October 2026

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