Great place for a quick windshield repair! Owner/Veteran Steve working on the windshields we wait!…read more Thank you for your service!

On August 7th, I went to Fix a Crack to have my windshield replaced. Alicia recommended a…read moreprotective film to prevent future cracks, which I purchased for $640. Unfortunately, less than two weeks later, the windshield cracked again. I contacted Alicia and she told me to bring the car back so they could fix it. At no point did she mention there would be an additional fee. When I brought the car in, Steven (her husband) removed the film and assured me he would replace it at their expense and "take the loss." However, after repairing the crack, Alicia charged me another $95--even though I explained I have unlimited windshield warranty coverage through Honda and wouldn't have been charged for a replacement elsewhere. To make matters worse, she later refused to reinstall the protective film I had already paid for, instead offering only a discount if I bought a new one. In the end, I lost the $640 film I purchased, paid an extra $95, and was left with a cracked windshield. Based on this experience, I cannot recommend this product or business.

Zero stars. They…read morewere on the way to deliver my windshield, but broke it. I Rescheduled. They texted to confirm the rescheduled appointment, I confirmed. 8pm Thursday night, the night before the morning of my rescheduled replacement, they called left a message saying they were confirming, then they cancelled my appointment at 9pm I tried calling them back at 10pm, no answer, and the message said they have a voice mailbox that has not been set up yet. I'm reporting this place to the BBB. So, poor product handling, lack of communication infrastructure, poor customer service, and probably other poor quality stuff if I'd actually have made it to my appointment.

Bad experience. Took my vehicle there twice! Both times the tech says; "it has a rust hole on the…read moretop edge of truck window". Hmm, how can you see it from standing on the ground, 5 feet away in bright sunlight, on a 4x4 truck? "We can't touch it, it's probably rusted all the way through it, I've see some others just like it ". Really? I guess all old trucks are the same? So I went home, and got up on a ladder, and took the trim off, saw the area up close, like within inches of it. It was just a tiny spot where a rock had chipped the paint off and it had a tiny "surface" rust spot. It was NOT a hole! And it didn't affect the area/window channel, where the window sits in the grove, because it was only on the very top edge! Bottom line- they wouldn't install the new windshield! I wasted a weeks time and two trips to town, for nothing. They're too lazy to get a ladder out and take a closer look to see for themselves up close. And the manager didn't want to come outside and look at it either. What happened to customer service??? Very disappointed

Replaced many windows affordably! Great customer service and service. Great job and staffread more

I spent the morning calling around to find pricing and availability. Hugo was by far the most…read morehelpful and attentive. It's was quick and easy, and I was very satisfied with the price. Other people were rude, belittling, and condescending, just because I asked a few questions like "quality of glass" or "warranty of labor". I drove from Weslaco to Mcallen (passing a handful of glass companies) because I wanted to give Glass Ect. My business.

Very poor customer service after the sale, after numerous phone calls, owner does not return calls.read more

My window was broken while at work, I called around and everyone was telling me to wait till…read moretomorrow, I called Auto Glass Guys and Stephen answered the phone. I told him I needed a driver side window for my mustang and he said he could get it. I would highly recommend him to anyone in need of his service. Professional and great price. Save yourself time calling around and call him 1st. He removed all the broken glass and installed new window.

Door window was shattered on trip to work one morning. AA Glass Mechanic booked an appointment for…read morethat same afternoon. They made the window waterproof until the new replacement was delivered two days later. They were able to come to my place of work to install the new window. Not having had to replace a door window, I was unsure of the cost; however, the amount charged seemed very reasonable to me, especially given the quick service. I would highly recommend AA Glas Mechanic.

Great experience, Danny communicated well and was able to get me in and out quickly for replacement…read moreof passenger window. Location was clean and had basic amenities while I waited. I also appreciated that it is veteran owned. Ivan was also knowledgeable and showed good workmanship.

Best service ever! Fast and furious windshield repair. Love your service and your time. I'm sending…read moremy people over to you. I took a picture of my chips. They disappeared!

Welcome to Low Price Auto Glass in McAllen, TX…read more Our policy is to beat any listed competitors price. We offer many automotive and residential services. We are mobile as well. Please feel free to call us (956) 683-0900

This place is a joke, I dont know if they changed owners since past reviews, I ordered a rear…read morepassenger window exactly a month ago, they said it would be a week, then after a week they said they forgot to order, another week and nothing, never called back or responded to my voicemails, they dont answer the phone. Very unprofessional. I placed my order June 15th, no updates on my window, I will keep updating this post, for new customers to know that these people never heard about customer service or work ethics. Este lugar es un chiste, hace un mes que pedi mi ventana y nadie contesta el telefono ni responden mensajes o llamadas.

Pretty good prices and efficient service. Prompt reliable will use them in the future.read more

Awesome service! Cesar did an amazing job with my ford escape! Very fast and efficient!! Would…read morehighly recommend this place to anyone! Thank you Autoglass shop!

From the owner: Our Mission is to provide the best service in automotive glass replacement/repair by providing…read moreexcellent quality for each customer every encouter. -Here at AGS you can trust. Services include Replacements/Repair for -Windshield -Back Glass -Door Glass -Quarter Glass -SunRoof -Window Regulator. Contact us for a free quote today!