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Prime Home Loans

5.0 (2 reviews)
Closed • 9:00 am - 5:30 pm

Services - Prime Home Loans

Mortgage services

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8 years ago

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12 years ago

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Bay Federal Credit Union

Bay Federal Credit Union

(28 reviews)

I just want to say THANK You for finding our our lost money after we attempted to deposit cash into…read morean ATM using a different credit union ATM machine. That ATM crashed during deposit. It started rebooting over an over again. We called their customer service and she logged everything on a recorded line. Told us to call Bay FED in the morning if we don't see any sign of our cash deposit. I called Bay Fed this morning and a very nice lady said she will open a claim and everything will be OK. Sure enough! It was! The provisional credit is there tonight so I can pay the property taxes tomorrow! So thank you.

Bay Fed keeps deducting a monthly $15 maintenance fee from my account despite the fact that last…read morespring and summer I went to my branch in person TWICE to ask how to avoid this fee. First I was told I needed to keep $1000 in my savings account so I immediately transferred $1000 into my savings account and continued getting the "fee deduction" - $15 monthly fee from my checking account in June-October. I've messaged Bay Fed via email FIVE times through the app, and returned to the branch TWICE in person to find out how to avoid the fee. In June I was told "oops it needs to be $1000 in your checking account not savings". What?! So I immediately transferred to $1K over to checking in June 2022. Monthly fees continued. I'm now owed $45. My last message sent to them on Saturday has not received a response yet. Frustrating. Also, hold firm on your loan quote from them.

Prime Home Loans - mortgagelenders - Updated May 2026

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