I just want to say THANK You for finding our our lost money after we attempted to deposit cash into…read morean ATM using a different credit union ATM machine. That ATM crashed during deposit. It started rebooting over an over again. We called their customer service and she logged everything on a recorded line. Told us to call Bay FED in the morning if we don't see any sign of our cash deposit. I called Bay Fed this morning and a very nice lady said she will open a claim and everything will be OK. Sure enough! It was! The provisional credit is there tonight so I can pay the property taxes tomorrow! So thank you.

Bay Fed keeps deducting a monthly $15 maintenance fee from my account despite the fact that last…read morespring and summer I went to my branch in person TWICE to ask how to avoid this fee. First I was told I needed to keep $1000 in my savings account so I immediately transferred $1000 into my savings account and continued getting the "fee deduction" - $15 monthly fee from my checking account in June-October. I've messaged Bay Fed via email FIVE times through the app, and returned to the branch TWICE in person to find out how to avoid the fee. In June I was told "oops it needs to be $1000 in your checking account not savings". What?! So I immediately transferred to $1K over to checking in June 2022. Monthly fees continued. I'm now owed $45. My last message sent to them on Saturday has not received a response yet. Frustrating. Also, hold firm on your loan quote from them.

Conscientious is the name of the game with this team. I…read morehave done a lot of transactions, but Integrity Lending is more on top of, and even ahead of every single detail there is in this transaction! Very smart & incredibly detailed, and the name Integrity fits perfectly! I recommend Trina & Integrity Lending without reservation.

From the owner: Integrity Lending is a boutique mortgage broker providing personalized, individual attention for…read moreall your mortgage needs.

My husband and I had a first appointment with Fernando it was the worst customer service I have…read moreever received. He was very rude when I approached him with questions. And when we got there he didn't even offer a chair to my daughter my husband had to get one for her. Also very unprofessional. Buying a house is a family decision. He only approached my husband during the appointment. Asked him so what do you want to do? He needed to ask both of us compared to other realtor and lending brokers appointments that I have been to. And the realtor wasn't even involved during the appointment he was just sitting on the sofa at first until Fernando asked him to get a chair and sit close to the desk. It was all very unprofessional and uncomfortable. Not a good sign to get help from them to buy your dream family house.

Fernando was very helpful and very consistent thought the loan process. He is easy to work with,and…read morealways available to help you. He cares about his job, that's why it's easy to work with,because he keeps your best interest at heart. Thank you Fernando

As renters, when we found out our home was getting sold, we were anxious, not knowing what to…read moreexpect in the process, and ultimately, if we would even have a home in the end. Janice kept us appraised and assured. Her friendly, family-like personality eased our tension and kept us feeling "at home". Janice found the right buyer and continued to offer assistance, going above and beyond even after the sale so that everyone felt settled in our homes! She was more interested in our comfort and in keeping us a home to live in rather than in her bottom line. And the bottom line? We found a trusted, honest realtor, and community member. We have a home, and a new friend!

I have used Janice for many years for both real estate sales and buys. She makes things happen…read more Can do ...positive attitude...she has worked many miracles for my friends and I...thx Janice!

Called her number many times but no response. Learned that she is no longer in the real estate…read morebusiness and is now a book-keeper.

WOW! She was so patient. She was extremely knowledgeble, and made the transaction go so smooth…read more Couldn't be happier! You will be happy too!

Zaid Hanna and his team were wonderful from the start of the sales process to final closing of our…read morehome. Zaid's foresight and market analytics were invaluable! We couldn't have sold our home without his team.

If you are looking to buy a home in South San Jose--specifically in Almaden Valley, Cambrian Park,…read moreor Los Gatos--Zaid Hanna is the agent you want in your corner. His deep-rooted knowledge of these specific communities is truly unparalleled. What sets Zaid apart is his incredible sensitivity to numbers. His property value estimations and bidding accuracy are spot on, ensuring we remained highly competitive without overpaying. He doesn't believe in a "one-size-fits-all" approach; instead, he crafts personalized tactical plans specifically tailored to his client's unique financial situation and goals. Most importantly, Zaid is a true professional who never pushes his clients. He was incredibly patient throughout the entire process and never pressured us into making a decision. He prioritized our family's best interests and comfort level above all else. For anyone seeking a strategic, data-driven agent who respects your pace and provides expert guidance, I cannot recommend Zaid Hanna highly enough!

Mike was the perfect agent for the sale of our house and I'm grateful to have been guided to him…read more He was very responsive, reliable, focused, accessible, trustworthy, considerate, and a joy to work with. A strong teamwork and the right fit led to a smooth, aligned, and immediate sale of our beloved SC house--which accomplished a "win-win" for all involved. What a blessing!

We've used Michael Bloch three times: twice as a buyers agent and once as a sellers agent. While…read morehis style is low-key, he was always very responsive to our questions and quick to address any issues which came up along the way. All of the contractors he arranged (e.g. stager, cleaners, etc) were professional and reasonably priced. We strongly recommend his team!