Food was great. Service was attentive and fun. Chris G. Was our "captain" or waiter. He was terrific. He knew his stuff and was amusing, but stuck to his mission. Upstairs there is a rooftop bar with appetizers and desserts. It overlooks the town square and a large pond. Wonderful spot. Coffee was kinda 'blah', but dessert was fabulous. We had a great time. read more

Service at Prime and Ember last night was above outstanding. Charlie was unbelievably professional and competent. There were many servers/Managers that helped us at the table and all seem to be working as a team. Truly, I'm in awe!! read more

We came here for our last dinner on our lifestyle visit tonight. My wife and I had steaks and my father in law had scallops. All was cooked to perfection. Drinks were also top notch. What really made our visit special was our waiter, Charlie G. We have been to many restaurants around the world and I have to say Charlie G was the best waiter we have ever had. I highly recommend Prime And Ember. Ask for Charlie G! read more

After a round of golf we stopped to have drinks up on the rooftop bar area. Not only did we have delicious drinks but we share the crab and spinach dip and the seafood stack salad. AMAZING!!! There's not a lot of tables inside so we weren't all able to sit together. Our server was Caleb. Professional, polite and attentive. Make sure to ask for him! Looking forward to going again!!! read more

We had 5 meals, 3 were rated 7 out of 10. The two ribeyes were rated 5 out of 10. The food arrived warm at best. Baked potato was cold. The 78.00 ribeye was worth about 35.00. Service was wonderful, they took steak and potatoes back and brought back hot food. The place had a nice atmosphere, so I thought it would be a great place. But it will be a while before we go back. read more

1st time here with my girlfriend and another couple. The server, Sean, couldn't have been nicer. The ambiance is upscale and matches the new Eastport area. I had the Cherry Embers old fashioned which was served under a smoke filled glass dome. It smelled great and tasted awesome. Three of us had the grouper dinner the other had the half rack of lamb. The food came out cooked well and hot. Sean was persistent in his duties at our table and was thoughtful and provided opinions on various dishes. P&E is fairly expensive. I didn't have to sell a kidney to eat there, but you get the idea. The experience balanced out with cost, which is a sign of a good restaurant. read more

Food was great up on the terrace and a nice place to watch the band from. We would come back here again . Why not five stars ? My water went empty for a bit while my husbands second old fashioned was attended to promptly . I get it. Restaurants don't make money off of water. Shrug . Not gonna lose my mind over it. read more

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First time this restaurant in the new Eastport area of the villages. All I can say is well. Our meal was absolutely delicious. Service was wonderful. Find dining at its best. Everyone in our table had a different cut of meat. They were all melted in your mouth delicious. I love when you go out to eat and everything isn't rushed upon you perfectly timed from appetizer to dessert. Can't wait to come back again. read more

Prime and Ember - Me and my sister in law - Steakhouses Near Me - Sumterville, Florida

I so wanted this review to have more stars however it is not to be. I was looking for a nice restaurant to celebrate Christmas Eve and didnt want to drive to Orlando and with all the hype for this newly upscale local restaurant I made reservations. Very easy to navigate on their website. Beautiful decor and was seated quickly in a half booth with view of the outside area of the restaurant and this is where things go awry. It took aproximately 10 minutes for any server to greet us and let us know they would be with us shortly or order drinks. The assistant waiter Hannah came by ad filled our water glasses then our server Chase finally came to the table. Either he did not want to be working on Christmans Eve or he has the personallty of a wet noodle. A tray of meat is presented to each table for review of the cuts of meat available and complimentary fresh hot bread basket with butter is served. We ordered the Surf & Turf and the Filet & Shrimp Fondue. - Surf & Turf - while the wagyu ribeye was cooked to medium rare it had a char taste to it which ruined the flavor of the wagyu, the lobster was not buttery but overcooked and rubbery, the baked potato was barely warm could not even melt the butter or cheese on top and the asparagus also had a char taste - total disappointment in this entree and yes I did bring this up to managment but their only solution was to remake the entire dish, who needs 2 of an already ruined dinner. - Fiet & Shrimp Fondue was cooked was cooked perfectly and only complaint was the baked potato again barely warm - - Pseudo Hugo - this drink is non alcoholic and not sweet at all, very prominent lime & mint flavor, this drink was not for me even after I added simple syrup and ordered a Shirly Temple which was very weak in grenadine flavor and no Cherries in the drink at all. Not sure if it was the restaurant being newly opened or Christmas Eve but it was not a great experience and maybe willing to try again in a few months when the restaurant has been open longer in the mean time I will go back to FMK's other higher end restaurant Chop House. read more

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Celebrated our grandparents 90th and 95th birthdays at the newest FMK location in Eastport! Prime and Ember is now open serving delicious steaks, seafood & cocktails! We had exceptional service and the restaurant is absolutely stunning with very clean bathrooms. I would recommend substituting a different side for the rice as it was very bland and hard. Cocktails Espresso Martini Manhattan Dirty Martini with Blue Cheese Stuffed Olives Dinner Lobster Bisque Confit Duck Filet & Shrimp Fondue Tide & Timber Mushroom Florentine Ravioli read more

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Probably the best dining experience in the villages The waitstaff is totally on point the managers really demand a lot of their staff and it shows Kimberly was our waitress on she knew the menu inside and out The upstairs manager (Taylor) made sure we were happy he actually moved us 3 times out of the sun Then he found us a nice spot along the outside wall A great dining experience read more

Just another ok restaurant in the Villages. Waiter said kitchen could not cut up the wedge salad. Had to be presented as wedge. Onion soup just ok, didn't taste home made. Baked potato was good but warm, not hot. Filet texture was different and a bit fatty. And it was very very loud. It was a one and done for us. For those prices I'll just continue down the road to Capital Grill in Orlando, always terrific. read more

Ambiance is nice but food was bland and drinks overall were not good. Enjoyed the sangria and the calamari. read more

The waiter Chris was excellent and steered us in the right direction on what to eat. Food was great and the roof top bar was fun. David is a great bartender!!! read more

Ambiance is 5, beautiful restaurant Service is 3.5, they brought out our dinner entree while we were still eating our salads, waiter apologized and said he dropped the food order too quickly Food is 3, so so disappointing. For this price point and to be a signature restaurant I truly expect a higher quality of food. My husband ordered 8 ounce filet mignon with shrimp and scallops and the portion was poor , the shrimp were 2 shrimp and so so small and the scallops were about the size of a dime and quarter respectfully.... Not quality at all. I ordered NY strip and that was excellent. The sides are not served family style and come on your plate as a regular side dish, the carrots, asparagus and mushrooms were so so basic.... I could have made a better meal at home. The Baked Potato was stellar ! BIG and perfectly cooked. I love fine dining and this IS NOT that type of food experience even when the bill for 2 people is $250 plus tip, $300 Prime&Ember Definitely missed the mark. I have dined twice in dining room and will NOT do this again BUT I will try The Terrace for rooftop drinks and lite bites as I have not done The Terrace yet. I really wish Prime& Ember can do better , we need a high end dining experience in TV read more

Prime and Ember - NY strip with sides - Steakhouses Near Me - Sumterville, Florida

Four stars for ambience and decor. They did a great job and it's right on the square. The rooftop area is reminiscent of being in South Beach and is fabulous. Menu is three stars. It's the normal boring FMK selection every one of their other restaurants offers. Plus, it visually looks the same - the layout. Why these people don't change things up is beyond me. Don't they hear the feedback that Villagers actually want something different? You have an opportunity to make each of your restaurants a unique niche but you fail to do that with each new opportunity. So, this place is super great for drinks and music. Dining just average if you're someone used to higher quality food. Go over to 24 Middleton instead - that's unique. read more

We had an excellent dinner at the newest FMK restaurant in The Villages--Prime & Ember in Eastport. The restaurant is nicely decorated and the service was pleasant and efficient. Our Chardonnay was beautifully chilled and the bread warm and tasty. My crab-topped grouper was melt-in-your mouth good as were my carrots and loaded baked potato. My hubby loved his shrimp pappardelle. I only wish we'd had time for dessert! Next time. I hope this restaurant can keep up their excellent standards. read more

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We were excited to try out this new restaurant. I suggest reservation since this is a hotspot right now Arrived about 15 minutes early and the hostess informed me that tonight was the lucky night that the rooftop called "The Terrace" opened..... and she pointed me in the direction of the elevator and said I could wait there for the rest of my party and check it out. She would send a text when the table was ready. Beautiful establishment, nice elevator, gorgeous rooftop lounge. There was a hostess at the elevator that told me to go outside and sit anywhere open so I went out the doors and sat down. Two different waitresses came by and provided me with a menu for the rooftop so of course I had to explain we had a table downstairs we were waiting for. Then found out where we were sitting was reserved. Moved to another spot another waitress came by and told us that was reserved which left us standing up so why in the world were we directed to go to the rooftop? I'm not sure. We felt like ping-pong balls which should not happen in a fine dining restaurant like this. Went back downstairs to the original hostess, who said our table was ready, but we never got a text. We were seated in a booth and we're lucky to have a wonderful waiter who really seemed to know what was going on. He brought us a tray of the selection of meats to look at and explained each one ....everything was grass fed steaks. we ordered the French onion soup to start with, which was amazing, The best I've ever had. I ordered the Tide and Timber which was a 6 ounce filet and three Parmesan crusted shrimp with garlic, mashed potatoes and asparagus. We were provided with fresh hot garlic rolls and butter. Delicious! Service was on the ball. Our food came in about 20 minutes, which was pretty fast considering it was a full house on a Wednesday evening. The menu is amazing and I think once they work out the kinks it'll be even better. I will be back to try other things. read more

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Ok so went back for a meal downstairs. Service was great but food not so much. Apps are always good but main meal disappointing. The grouper was dry and overcooked. Also had the lamb and think the herb crusted is more of a panko crust- disappointed! Want this to be good but just MENH. read more

Came for my birthday. Food and service were outstanding. Dessert was on the house. Only weakness was the spinach dip appetizer, was way too salty. Both steaks were perfect and delicious. read more

Prime and Ember - Empress 75 - Steakhouses Near Me - Sumterville, Florida

Been here 4 times. The first was the best. Filet was tender and delish. Everyone loved their meals and service. Next 3 times just ok. Service is terrible and food was not good. Don't think I'll go back. read more

My wife and I had lunch at Prime and Ember today on the rooftop. We ordered a piña colada, a Bloody Mary, wings, and the crab spinach dip. The rooftop atmosphere was nice, but the service was disappointing. We had a long wait just to get our drinks. The wings eventually came out, but the crab spinach dip was forgotten entirely and had to be reminded. For a total bill of $56, the experience didn't really match the price point. Like other FMK establishments, it's on the pricey side, and unfortunately the slow service made it hard to justify. read more

We had a wonderful evening at hurricanes rooftop. The food,service and scenery were outstanding. We are definitely coming back.

We sat at the bar and had cocktails and appetizers. The place was busy, but it was a fun atmosphere. The shrimp cocktail was delicious. We also ordered the pork belly, but could not have it deep fried because of the gluten cross contamination in the fryer. So the chef roasted it in the oven, which is a great option, enjoy it. The kitchen was very accommodating. read more

Prime and Ember - Shrimp cocktail, and roasted pork belly - Steakhouses Near Me - Sumterville, Florida

Food was outstanding. I had the chateau steak dinner which was served at the right temperature, with delicious sides. The service was very slow, although the restaurant was very busy. We would return in a minute read more

Great menu with lots of selections. Good prices and friendly staff. Upper bar has a nice terrace.

Took over 30 minutes to get a drink. Food was average and took way too long A new restaurant with lots of growing pains I won't be back read more

Prime and Ember provided a wonderful lunch service with good value for money. What went well: excellent service from our waiter Micah who gracefully answered our menu questions and handled our allergen requests. Portion sizes were lovely but not overwhelming and accurately priced. There is plenty of space between tables and the music is low, allowing for conversations without shouting or constantly overhearing your neighbors. What could have gone better: the restrooms are far away from the main dining area and a bit of a journey if you're using mobility aids. I will return and have recommended to others. read more

Food was excellent and they accomplished my allergy requirements. Service was prompt and professional. The ambulance was perfect for conversation. The only negative was the wait after our reservation time. read more

Food. - good. Service seemed ok but appears they are still in a learning curve. Ambiance- nice but loud. read more

Casual clothes with a world class taste. Noah provided excellent, interesting, and attentive bar service that would delight even the most demanding of patrons. The french onion soup was so delicious, I could have nothing that for the rest of my life, and I wouldn't regret it. You wouldn't either. read more

Service was not what you'd expect from supposedly a top notch restaurant. Example I ordered a martini it took 2 times to remind waitress of where r my olives, n 20 minutes later she went to find some. My dinner steak very good, spinach casserole stone cold. Waitress not very friendly read more

The service "Chris" was excellent, decor is gorgeous and the food was delicious. Staff delivered excellent customer service from the moment we walked in the door. read more

Decor felt bland and uninviting, and unfortunately the food matched the atmosphere. Tables and chairs were so small I had to keep my purse on my lap the entire dinner. My steak arrived barely warm, the lobster had no flavor, and the spinach dip was tiny and equally bland. The pork belly appetizer was the only standout dish. For a $300 dinner, I expected far better quality, flavor, and overall experience. Definitely not worth the price. "At this price point, mediocrity shouldn't even be on the menu." read more

Made sure we had reservations as it is a highly sought after restaurant as of now! Ambiance is absolutely lovely, took time to admire the light fixtures. Service was great, staff is very friendly. Food was super and drinks were great as well. read more

Prime and Ember - French Onion Soup - Steakhouses Near Me - Sumterville, Florida

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Would not recommend this restaurant. Pork ribeye was burnt and salty, mashed potato's cold, Prime New York strip was over cooked and tough, a true misrepresentation. Did complain to manager he offered a desert but did not remove the inedible pork from the check. read more

We arrived to celebrate my wife's birthday. Arriving early we went to the terrace to have a cocktail... service was prompt and polite. While there was no beer list they have many options providing a list would be a help. The menu above is more casual and varied but looked and smelled delicious we noted the meatballs and a few other items we'll be back to try. We were seated at table 15 a great table on the window... our server was both elegant and unobtrusive. He effortlessly explained the menu and showed us the available cuts. My wife ordered the Pork Rib eye and I went for the New York strip baked potato. We started sharing the crab cakes. The cakes were moist and super fresh devoid of fillers and simply fabulous. The mains arrived precisely prepared escorted by some garlicky fresh bread. The steak was really the best I have had in a very long time. And my wife's pork rib eye was perfectly cooked tender and moist. We couldn't decide who had one out over the other but eventually decided the steak won out. We were surprised to be treated to a tres leches and we spit that with the New York Cheesecake. This was a thoroughly delicious dinner and worthy 100% of all 5 stars read more

What an amazing experience enjoying the rooftop bar area! The stuffed mushrooms were the best we ever had and Belle and Rebecca were awesome! Ask for them by name! You won't be disappointed!! read more

Dined at Prime + Ember and had a mixed experience. While the food and service were very good, the overall ambiance and structure fall short of what you'd expect from a steakhouse. When I think of a steakhouse like Prime + Ember, I picture dim lighting, a warmer oak-wood feel, and a more intimate dining atmosphere--something moody and inviting. Instead, the dining room has more of a banquet hall / hotel ballroom feel, which really takes away from the experience. At steakhouse price points, ambiance matters, and this space lacks the warmth and intimacy typically associated with a destination steakhouse. The experience also leans more casual than expected. I was seated comfortably at lunch wearing a T-shirt and a ball cap, which I appreciated, though it did stand out given that the hosts and servers were all dressed very professionally in coats, ties, and slacks. I'm glad they were flexible, and I would have completely understood if there were a light dress code in place. It may be something worth considering, as a simple expectation like a collared shirt could help better align the guest experience with the professional service and pricing. The lunch menu setup was another downside. Lunch felt like a scaled-down version of the dinner menu, yet many items overlapped exactly. Portions were the same and prices were the same, even though most people go to lunch expecting lighter portions or at least a price adjustment. Receiving dinner pricing and dinner-sized portions at lunch feels off and a bit unfair from a customer perspective. Service, however, was excellent. My server Mark was attentive, professional, and did a great job throughout the meal. The hostess was also pleasant, though upon arrival both the hostess and a manager were on the phone, which made in-person guests feel secondary to phone calls--minor, but noticeable. The food itself was very good. The bread was excellent with a nice garlic flavor. The lump crab cakes appetizer was outstanding and one of the highlights of the meal. I also ordered a smoky specialty cocktail that was strong, flavorful, and well made. For the main course, I had the burger with mashed potatoes, cooked perfectly medium and flavorful even without condiments. One final note that stood out: the restaurant lists a culinary manager rather than an executive chef, which shows in the experience. There's very little sense of nightly specials, seasonal changes, or chef-driven creativity. Combined with the ballroom-style dining room and casual tone, it gives the impression of a more corporate dining steakhouse rather than something exclusive or chef-led. At the price point, places with an executive chef, typically stop by tables, check on the food, how guests are enjoying it or what changes need to be made. That absence further reinforces the banquet-style, corporate dining feel rather than a chef-led steakhouse experience. Overall, the food and service were strong, but the ambiance, lunch pricing structure, and overall identity bring this down to a 3-star experience. That said, there's a lot of potential here for the area--if the atmosphere and concept are refined, this could become something truly special. read more

We had an early dinner , around 2:40 pm on Friday . We are inside by a window which was lovely . Our server Saran was awesome . Very accommodating and had my second ice tea to me before I asked . My husband had the Wagu burger which was prepared perfectly since he likes medium rare . You get to pick your sides so he ordered mushrooms that were delicious! We both stared off with their French onion soup that is so rich and yummy. I had the chicken sandwich without the creamed spinach and my side was Asparagus. Not overcooked asparagus perfectly crunchy . Too full for dessert but was very happy with food and our service . read more