This company is truly exceptional. Their level of service, professionalism, and attention to detail…read moreare second to none. In a time when outstanding customer service seems increasingly rare, they consistently go above and beyond. They are a rare breed these days. I was also amazed to receive my order within just two days, especially considering I am in Montréal and they are based in Toronto. That kind of efficiency and commitment to customer satisfaction is hard to find. Highly recommended.

I wanted a spare key for my toolbox and they delivered to my house super quickly. Great customer…read moreservice as they even threw in a little bonus gift of a lucky key. I thought that was cute. Thank you

I asked for a quote to replace my current door lock with a smart lock. We agreed on the price so…read morethe technician came to install the lock. He left after installation saying that he is not responsible for setting up. So I was doing it myself. But I had trouble calibrating the lock because the hole in the frame was not big enough so the dead bolt keeps getting stuck in it every time I tried to calibrate the lock. The technician should have known that before he left and if not than he is not qualified to do his job. So he left knowing that I am going to have trouble when I try to calibrate the lock after he left. So I called him He came again next day but asked for more money to fix it. He said that he need to do some fabrication on the frame and it will cost me another 50$. At first I disagreed so he left without doing anything. Now I am stuck with a door without a fully functional door lock. I will have to ask someone else to come and finish the job and of course pay him again. I finally agreed to pay the additional amount to get the job done since I was kind of in a hostage situation with a non functional door lock on my front door. They agreed to send a technician but nobody showed up. So I end up with a unfinished job in spite of paying the agreed amount and also willing to pay more five days after the job was started. Finally I called another locksmith and he did the job for $25. It took him less than 10 mins to finish the job. I hope this review will help someone from not getting in a situation that I am today

One of the best locksmith experience l. This wasn't the first time I called a locksmith, and…read morecomparing to all others Blocksmith were the best in giving on time response , and when the technician arrived his gratitude and the value of the service was satisfactory. The prices were reasonable. It was great and unforgettable moment I had , I was locked out and the tech came fast and saved me and my kids from the cold weather, and we gave him another job for the next day, and did fantastic job.

Came in to make some key copies. Benson Lock was quick, friendly and they offered an affordable…read moreprice. The first vendor we approached wanted to charge us twice as much. Glad we didn't settle.

Old fashioned locksmith in an age where the only way to reach most lock guys is now by house…read moreappointment and service call. Saved my bacon more than once. Recently my wife not only lost her house key but was convinced someone stole it and was waiting to visit when we were out. I removed the deadbolt, took it to Benson and the technician rekeyed the cylinder while I waited for under $20 bucks. His price for extra keys was LOWER than Canadian Tire, where the teenage clerk plays whack-a-mole with the automated cassette system. When putting the lock back together I got stuck so I phoned the shop and the technician told me what I was doing wrong. They also do chip car keys. Hope they stay there forever.

This past Wednesday, it was #serviceStarShoutout day. Just like Valentine's Day, showing your love…read moreand appreciation shouldn't just be done on a single day, but more consistently throughout the year. However, when it comes to some services, you hope that you don't show daily love, though, or it's a sign that something that shouldn't be serviced so often is likely broken! My shoutout is for Custom Door & Lock Service. I don't recall whether it has always had this name over the years. However, the lock and key services that it provides have been there all my life. The business is located on the northeast corner of Kingston Road and Victoria Park Avenue in the Beaches. Well, these days, it would be considered the upper Beaches, but that sounds snooty to me. Beachers aren't like that! It is located next door to Pizza Pizza, which has also always been there all my life. The high school that I attended was blocks away. I have fond memories after a music night at the school of coming here with my parents to grab a pizza before heading home to eat it after my performance. Ah, good times! My tastebuds weren't that sophisticated back then, but I loved it. Custom Door & Lock Service was our place to get keys cut. When we lived in the Beaches, we needed keys to our apartment and the mailbox downstairs. A few years later, a door lock was installed on the main door, so we needed additional keys. My dad had all our keys made here. We never had an issue with them not working. The folks here have always been courteous and helpful when my dad needed keys. I remember coming in with him to get keys done. They cut them right on the spot. I loved watching them cut them, which still makes me happy when I see keys being cut anywhere. This place continues to offer after-hours lock and key support. If you accidentally lock yourself out of your home, they provide emergency services to get you back in your own home. Luckily, we have never had to use them, but it's peace of mind knowing that they are available. This place is still closed on weekends. If you can wait for getting new keys on Monday, you're good. Parking is limited. I recommend parking on either Kingston Road or a side street. There are a few spots behind Pizza Pizza. Alternatively, there's a parking lot across the street where there are more retail businesses. I often drive along Kingston Road to head downtown and pass by this store. I'm glad that it has endured over the decades, which shows how important it is to the Beaches and the quality of its services. (281)

This guys did an a-ok job on a door for me recently…read more The door was sticking and the door knob and deadbolt were pretty tired too. I found them by searching on the web. Gave them a call and explained what I needed so they asked me to send some pics of the issues. I got them done right away and sent them in email. I heard back within a couple of hours. Very prompt and friendly! I then stopped by the next day and picked up a nice looking lockset and talked with the tech there about when they could come for installation. We arranged a time for them to come - they were on time and did a great job! No more sticky door and a wonderful lock and door that closes and locks properly. Totally recommend them.

A long-overdue review for this place, but I thought of them today and they are great. Last year, I…read moregot my mailbox keys copied for my condo, and it works fine. I also remember it to be relatively cheap, like $3 or so if I remember correctly. Pricing will vary depending on your type of key. Better value than Canadian Tire, which charges about $6~ flat per key. It doesn't matter if it's a mailbox or door key. I also remember the man working the counter was really nice. I've gotten a few more keys done over the year, and sometimes, I had to resort to Canadian Tire or Walmart even if I don't quite want to. Why? The only issue is they open only on weekdays and close quite early on weekdays, so I don't make it there on time.

This is the fourth time I'm come here to duplicate a security key. The service has consistently…read morebeen friendly, fast, and good quality. The key keys has always worked (they include a warranty). The price still remains $10+tax.

Excellent service.Iimmediate attention to my problem.Iimpeccable repair job!…read morewe were away, with the front door double-locked. The back door lock was frozen. "Across don" came the same day, replaced the lock with a better one and gave us an amazingly reasonable bill.

Exceptional service from start to finish! The locksmith not only expertly changed my lock but also…read moreprovided a friendly and organized experience. His knowledge and professionalism were evident throughout the process, making me feel confident in the security of my home. Highly recommend

Very disappointing encounter. I was in the market for a replacement lock core for a very popular…read morepadlock that allows for easy re-keying as well as an additional lock of similar type so that they could be keyed alike. All in all a walk in the park for any locksmith. Specifically, I needed a W7000 core with a A1045 key way for an American A703 padlock AND an additional A703 lock which normally sells for between 22 and 28 dollars. While attempting to describe my requirements, I was met with obstinance, argument, combativeness and dismissal. My attempts to keeps the discussion productive were not reciprocated. After several outbursts from the owner I resolved to simply purchase the lock and leave quietly. The owner then demanded that I pay 75 dollars plus tax for said lock valued at 27.95 according to his own price tag.. I bid him good day and left. Epic fail. In fairness, I had been warned about the surly disposition of the owner by a neighbouring business owner ten minutes earlier but failed to heed the advise.

What a disaster! We had four small locker keys to duplicate. We needed multiple copies. We found…read morethe first set of copies did not work, so when we got back to town, we returned the keys, and they tried again. Unfortunately, this set did not work, either. We asked for our money back, less the cost of the keys themselves, which we thought was a more-than-fair solution. Nope! The owner said we needed to TAKE THE LOCKS OUT OF THE LOCKERS (they are ski lockers up north and do not belong to us, they belong to the resort) and bring them to him! As if. We countered with an offer that he could come up north with us next weekend and try them out himself, but of course, he said he was too busy, lol. I asked AGAIN for a refund, but he would not return our $30 or so. I think that's disgusting. The guy could not cut the keys, and did not offer a viable solution, so EPIC FAIL, Abso!