All the nurses, CNAs and therapists that serve the patients were great. The emergency room team…read moredid a wonderful job. The administration including secretarial, executive leadership and a couple of doctors were the absolute worst. They are arrogant and non responsive. Based on the culture of poor leadership I would say go somewhere else.

the care I received during my hospital stay from December 21-23, 2025 was very well from the…read morenursing and CNA staff on Flr 5W. special thanks nurse Lekshmi. The lab personnel were very cordial and accommodating. Dr. Shah and other consulting physicians were as well. however, the rudeness and lack of empathy I received from Dr. Erickson, Cardiologist, was uncalled for. he has a terrible bedside manner but im sure he knows and doesn't care

My very elderly dad was taken to the St. Joe ER rather than his usual hospital as it was closer to…read morehis home. We heard about bad reviews so we were surprised how well he was treated. He probably went through ER fairly fast as he had a severe breathing issue. He saw plenty of different doctors because he had several issues, the 5th floor nurses were great and helpful to answer our questions. Only issue was communication with the food service - since Dad was on a special diet they sent him wrong stuff a few times. After almost 2 weeks, he recovered enough and got into the rehab wing where he has a big private room and 3 different therapists to keep him busy.

There are about 2 doctors in this whole hospital ... so be prepared to wait at least 5 hours in…read moreemergency. Also they don't check up on u ever & when they do they they are super rude & ignorant . I'm starting to realize I rather pass out or die than come here . Also not to mention this hospital is dirty & ghetto .

STAY AWAY!! Had a DOT physical, the provider requested more…read moreinformation from my doctor, after I brought it, I was told that the provider that did my physical was the only person that could receive a letter to update my file, and she wouldn't be in for 8 days! Ridiculous useless employees. No manager available to talk to.

HORRIBLE! I went there today for a simple issue. They took down my info, told me to wait in my car…read moreand they would call me. Waited over an hour and they closed up and turned out the lights. Highly unprofessional! DON'T EVEN WASTE YOUR TIME!

I only called but I will be looking for a new doctor. I have been with family medical group my…read morewhole life. My uncle was Dr Roger Fahrner. I asked for a correction on a prescription that was sent to Walgreens. Dr Kahn told me he was updating all my Rx. He neglected to do so. The correction was also not sent. I went in for an appointment. They told me I did not have an appointment that day even though I had a card stating I had an appointment that day. I understand there will not be a physician in the office only a physician assistant. I'm not comfortable with not having an physician in the office.

I've got to be honest here. I was a little more than pissed when I was informed that my primary…read morecare physician, Dr. Kravitz would no longer be coming to the hospital anymore to direct the care while or if I'm in the hospital. I was pissed that I would have to see some hospitalist that I don't know and doesn't know my conditions. But, I am happy knowing that I can have my cake and eat it first. I can keep Dr. Sergio Kravitz as my primary, and request Dr. Margaret Zabiaga as my hospitality. I also see Dr. Winkleman at this facility. Excellent surgeon. Doesnt look I have to look elsewhere for new Dr.s. Love this group as they work with you to get things handled for you.

Went to this location for a Bone Density Test. As you walk in there's a nice gentleman man scanning…read moreeveryone and looking inside purses before you can proceed. Registration went well takes care of ABN forms people on Medicare must sign letting patients know how often Medicare covers tests & procedures otherwise the patient needs to pay the full cost. Read the form carefully the registration person told me something different than what was on the form The scan tech was not friendly didn't make me feel comfortable. Told me I didn't lay straight when doing so is part of my body dysfunction from past abuse & D.V. There were only 2 locations available for my type of scan. Elmhurst or Plainfield more convenient for us.

Danielle Everett, Physician Assistant, had an incredibly poor bedside manner. From the moment I…read morewalked in, I felt like an inconvenience rather than a patient in need of care. It was the exact opposite of the compassion and attentiveness one hopes for when feeling unwell. Shame on you! If you choose to visit, I strongly advise against seeing her--be prepared to advocate for yourself.

Dr Ryan Fitzgerald is a great doctor, he takes his time and addresses all your concerns and doesn't…read morerush you out and makes sure you understand everything

So this used to be my go to for when I was sick and needed a walk in visit. I went in today and was…read moregreeted by people who were clearly new staff. When I asked to see a physician I was told by a gentleman that walk ins were no longer accepted despite the light up sign that said walk ins open. When asked what my symptoms were I said sinus congestion. Then I was told that people are still scared of covid while the woman receptionist snickered under her breath at his comment. I was then told I could make an appointment for the following day. I had tested negative for covid and just needed help as I am a teacher and there are no subs. This place used to care. People still get sick and need help. I will not return back even though I'm sure they don't care cause they are scared of covid still. What a joke. Making changes to a business isn't always for the better. They are now the elite or they think they are and apparently aren't interested in helping treat the Ill. I went somewhere else that takes walk ins. P.s it wasn't covid and now I can go teach my students tomorrow. Thanks for nothing. Change your sign... you don't take walk ins!

The check in procedure is terrible no training they act like I work for them which I do not …read more I am here because I am not felling well not because a I want self service maybe you could just get me a prescription pad and I won't even have to visit the facility. Profit over patients. They have some good Dr's here need to get some receptionist to check people in. Instead of acting like I know how to do their job. And do you think maybe some hand sanitizers next to these I pads that every sick person now has to touch ?

Stay away, billing process is a scam. Get costs of any visit or procedure BEFORE you visit, IN…read moreWRITING.