All the nurses, CNAs and therapists that serve the patients were great. The emergency room team…read moredid a wonderful job. The administration including secretarial, executive leadership and a couple of doctors were the absolute worst. They are arrogant and non responsive. Based on the culture of poor leadership I would say go somewhere else.

I've had emergency visits over the years with my babies & found out that only children's hospitals…read morehave a pediatric doctor in their emergency room which has in the past has led to more serious situations! When our 3 mos. old baby got sick last week & would not stop vomiting, I called urgent care 1st to see if they could help us, they said we had to be seen at the hospital. With Silver Cross practicing in my backyard, I called & asked if I could have a pediatric doctor see the baby. They rudely said,"NO"!!! Then I called St. Joseph hospital in Joliet. The operator kindly transferred my call to emergency where they said they would have a pediatric doctor waiting for us!!! We arrived & there wasn't just 1 pediatric doctor waiting, but two!!!!! AND a nurse. They quickly worked over our baby & I can't THANK them enough for the CARE we received! MANY THANKS TO THE STAFF AT ST. JOSEPH HOSPITAL!

I had ankle surgery on 10/9/26. I had a fantastic RN that started my IV. She made me feel so…read morerelaxed & comfortable!! Thank you so much Ging. My pre op Nurse, RN, was amazing also, ty Cel!! You're awesome!!! The Physical Therapist was another great employee. Ty Mark!! You were amazing & made me feel so comfortable!! And last but not least....DR. George!!! He is a great Dr & surgeon who cares about his pts. This is the second surgery he performed on me. He has a great personality & bed side manner & very knowledgeable. Took his time talking to me & answering questions.

I recently completed my cardiovascular rehab at Saint Joseph's Hospital in Joliet. I must say I was…read morevery impressed with the staff and the program the commitment was for three days a week for a long time many months. The supervisor around the department very well although you wouldn't really know she was the supervisor because she blended in so well with her team they were always friendly always on time and always helpful. I learned much More about my heart from this group of women. Participates come and go as they complete the program and they are always complementary about the program. I'm so glad that I was able to participate. It was nice too that they were able to work with me. There's some appointment changes that I needed. I would recommend this program to anyone that's had cardio issues. It was great.

Went in five minutes before my appointment time. I was back in a room at my appointment time after…read morefilling out paperwork. I was here for a rapid COVID test. Waited the stated 15 minutes for results. I was out of the clinic in under 30 minutes. Very polite staff. Clean clinic. I would come back again. Thank you for your service and everyone stay safe during this time. Richard PA-C

STAY AWAY!! Had a DOT physical, the provider requested more…read moreinformation from my doctor, after I brought it, I was told that the provider that did my physical was the only person that could receive a letter to update my file, and she wouldn't be in for 8 days! Ridiculous useless employees. No manager available to talk to.

I only called but I will be looking for a new doctor. I have been with family medical group my…read morewhole life. My uncle was Dr Roger Fahrner. I asked for a correction on a prescription that was sent to Walgreens. Dr Kahn told me he was updating all my Rx. He neglected to do so. The correction was also not sent. I went in for an appointment. They told me I did not have an appointment that day even though I had a card stating I had an appointment that day. I understand there will not be a physician in the office only a physician assistant. I'm not comfortable with not having an physician in the office.

I've got to be honest here. I was a little more than pissed when I was informed that my primary…read morecare physician, Dr. Kravitz would no longer be coming to the hospital anymore to direct the care while or if I'm in the hospital. I was pissed that I would have to see some hospitalist that I don't know and doesn't know my conditions. But, I am happy knowing that I can have my cake and eat it first. I can keep Dr. Sergio Kravitz as my primary, and request Dr. Margaret Zabiaga as my hospitality. I also see Dr. Winkleman at this facility. Excellent surgeon. Doesnt look I have to look elsewhere for new Dr.s. Love this group as they work with you to get things handled for you.

Bedside manner sucks! Doctor assistant didn't really listen. Thought she knew everything and sized…read moreme up before she saw me.

Went to this location for a Bone Density Test. As you walk in there's a nice gentleman man scanning…read moreeveryone and looking inside purses before you can proceed. Registration went well takes care of ABN forms people on Medicare must sign letting patients know how often Medicare covers tests & procedures otherwise the patient needs to pay the full cost. Read the form carefully the registration person told me something different than what was on the form The scan tech was not friendly didn't make me feel comfortable. Told me I didn't lay straight when doing so is part of my body dysfunction from past abuse & D.V. There were only 2 locations available for my type of scan. Elmhurst or Plainfield more convenient for us.

Dr Ryan Fitzgerald is a great doctor, he takes his time and addresses all your concerns and doesn't…read morerush you out and makes sure you understand everything

So this used to be my go to for when I was sick and needed a walk in visit. I went in today and was…read moregreeted by people who were clearly new staff. When I asked to see a physician I was told by a gentleman that walk ins were no longer accepted despite the light up sign that said walk ins open. When asked what my symptoms were I said sinus congestion. Then I was told that people are still scared of covid while the woman receptionist snickered under her breath at his comment. I was then told I could make an appointment for the following day. I had tested negative for covid and just needed help as I am a teacher and there are no subs. This place used to care. People still get sick and need help. I will not return back even though I'm sure they don't care cause they are scared of covid still. What a joke. Making changes to a business isn't always for the better. They are now the elite or they think they are and apparently aren't interested in helping treat the Ill. I went somewhere else that takes walk ins. P.s it wasn't covid and now I can go teach my students tomorrow. Thanks for nothing. Change your sign... you don't take walk ins!

The check in procedure is terrible no training they act like I work for them which I do not …read more I am here because I am not felling well not because a I want self service maybe you could just get me a prescription pad and I won't even have to visit the facility. Profit over patients. They have some good Dr's here need to get some receptionist to check people in. Instead of acting like I know how to do their job. And do you think maybe some hand sanitizers next to these I pads that every sick person now has to touch ?

Stay away, billing process is a scam. Get costs of any visit or procedure BEFORE you visit, IN…read moreWRITING.