We used Precise Heating & Air to install a Mitsubishi Mini Split System in an efficiency apartment…read moreon August 2, 2024. Joe Gardenhire met with me on location, evaluated what we needed & gave me a cost on the spot. A week later we gave the approval to install the unit. The installers showed up on time & completed the installation in less than 5 hours. They were very professional and cleaned up before they left. The Mitsubishi unit is quiet (our refrigerator is louder) & keeps the living area cool and comfortable. I am extremely pleased with the service, the unit and the cost. I will use Precise for any future needs.

We used Precision Heating & Air out of Rogers, AR on November 30, 2021 to install a propane…read morewall-mounted heater. We called the company on the 29th and the company sent Danny Perkins on the 30th. Danny was very professional, friendly, and worked very quickly. What really impressed my husband and me was that he called my husband before he headed our way in order to ensure that all parts that were required for the job were included with the purchased heater. We highly recommend this company!

MAKE YOUR ONE CALL TO NOW TO GET IT FIXED RIGHT. Don't…read morewaste your time and money with anyone else when you need heating/cooling service. Mathew and son came out, fixed the problem at minimum cost in 30 minutes. They are the only HVAC all for me and should be for you too.

First, I would like to say that they dispatched very quickly on a day when everyone was swamped and…read morethe tech was friendly and personable. Now for the reason for the low rating. Tech said my capacitor was bad so he replaced it and it didn't fix the problem. Next he attached a garden hose to the compressor and ran water over it for several minutes. Still no improvement. Told me the compressor was bad and needed to be replaced and because the unit was old, several other components as well. $6000. I told him I needed to think about it. $89 for service call. I contacted another AC company and since he had just had a cancellation he was able to come quickly as well. 20 minutes later the AC is running and cooling my 94 degree house. $90 for the service call no parts needed. It was a loose wire. So I got an$89 lesson from NOW and a $90 repair from the second company. I do not recommend NOW and will not be calling again.

Our HVAC blew a capacitor on a Saturday afternoon, with no major parts company open, I called…read moreozark, they were able to help us by having the part available, while not normal operating hours, he was super kind to let us come get the part we needed and charged us a reasonable price for the effort. Great company! Thanks for assistance and ease of taking care of a customer. Thank you.

Very RUDE and inappropriate. On a day in emergent need on a very hot day , was the only co. Avail…read more To help..makes sense

Mark came out to fix some hvac related issues I'd been having for some time. He's knowledgeable,…read morepersonable, and authentic. He cares about the work he's doing, and treated my issue like it was his issue, while not attempting to upsell like the bigger names here do. I highly recommend giving him a call.

Was incredibly quick to respond to my inquiry for service. Showed up when promised and did…read moreexcellent work. Took the time afterwards to explain the steps of the service completed and what he found along with showing before & after pictures. I had a capacitor that was on its last breath, so he installed a new one at a great price. Friendly, professional, efficient and top notch work - Best contractor of any form I've dealt with in my 6 years here!

I wish there was a higher rating; I'd certainly give more than 5 stars If I could. Excellent…read moreservice, clear explanations and better rate than anyone I've ever used. My estimate is that I saved over 30% with Swanson's and my system now operates perfectly. We've lived in the area for just over 20yrs and have had opportunity to use several HVAC repair services for our home, rent houses and kid's home. When the HVAC guy in the neighborhood moved, I tried 2 of the large companies with less than satisfactory results. Gary is a rarity in today's environment. If you don't have a great HVAC and are tired of the arrogance, double talk and outrageous prices of the big guys, give Gary a call.

Friendly, prompt, and completed my AC repair with explanation of the problem. Will be my "go to"…read morefor future HVAC needs.

Kester's just completed preventative maintenance on my heat pump system. It was easy to get the…read moreappointment, and the technicians showed early in the 9 am - noon time window. They cleaned and checked out the system, reporting that a fan was making some noise and might need replacing soon, but was working alright now. They were courteous and efficient, and finished up quickly. The base cost for the service call was less than $100, an excellent price for PM/cleaning in my experience. I will use them again for the spring AC checkup.

We have used Kesters for years and will continue to do so. Honest, fast and friendly service.read more

Five stars from me. Family owned business. They are experts that know their craft well and have…read morefair prices. I have done business with them multiple times and I would recommend them. They have replaced my water heater, conducted services on AC unit, and taken care of other urgent needs.

On Monday, September 19th about 9pm I decided to change the filter of our watersoftner. To make a…read morelong story short, when installed the new filter and reinstall the canniter and turned the water back on, the canister was spraying water everywhere. So I did the process all over again and when I tightened everything up and turned the water back on, it sprayed water everywhere again. I am blessed to have Dillon and Travis up the street from. I drove to their and explained my problem. They came right over and in a few minutes they fixed my problem.

About a year ago I posted about how satisfied I was with a particular A/C and Heating Company. In…read moreall actuality, I was really impressed with the service manager Eric Schein! Well as things would go, my a/c had another problem, not related to the first problem last year and I just happened to run into Eric at a restaurant. He said he had accepted another Service Manager's position at American A/C & Mechanical. Welp, I had another fantastic episode with Eric. He came out, had me back up and running in less than an hour. I don't know how I have gotten this lucky so far, but I have Eric at American A/C & Mechanical to thank for it. PLEASE, if you have a problem with your heating and A/C unit, or even if you are just getting a tune up, call American A/C & Mechanical, you will be glad you did!!! I am not a paid spokesperson! LOL Thank you again Eric!!! Another good thing, they have hired or are hiring the good people from the 'other' company that I thought was so great last year. Definitely recommend American A/C & Mechanical!

Amazing Experience! First off, turnaround time from call to install less than a week. Was notified…read morethe day before when they'd come out and install. Received a text early morning that 2 gentleman would come out (Santiago & Ryan). They arrived early in the morning and introduced themselves. In the conversation I had informed them I had a little one sleeping. All throughout the process they were extremely respectful and advised prior to making noise. For our service they installed a new AC unit which is amazing and cooled our house super fast! The price point was right on the money! 10/10 would highly recommend again to anyone!