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    Total Experience Travel - Yacht cruise w/ onboard marina!

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    3.0(4 reviews)
    14.2 km

    **** Update - My message to the owner, who's now just a liar…read more Hi Christine - When I read this, I felt horrible. Did I really just give a poor review to the wrong company? I'd feel terrible. Something in my gut told me that it was you I spoke with though - So, I went back and pulled up my phone records for last month and Yes, Mam - we spoke. You called me back after I had left you a message on July 25th @ 4:39 pm from phone number 919-589-2437 and we spoke for 12 mins. I did enjoy my vacation, by the way. Thanks!

    This was the worst mistake of my life hiring this heartless woman to book a honeymoon. From the…read morevery start she was not very helpful or descriptive about my options. Don't expect for her to get back with you until she is ready,(unless your pockets are fat) and then she will rush you off the phone. I was excited about our honeymoon and put down a deposit. My fiance lost her job and was out of work for three months. This put a lot of financial burden on us. We decided to book our own room at a local beach and cancel. She wanted us to stay with her and work something out, but I didn't feel helping us was on her mind and felt pressed as she ask me questions like are you going with another agent, ummmm no we have to pay for our own wedding and now we have hardly any funds. I just wanted a refund minus any penalty. Then she sends me an invoice so she could cancel our reservation. I already gave a hefty deposit its beyond me why she can't take out penalty from deposit. None of these policies were gone over or explianed when I booked this in the beginning. Then she says on the phone "I don't get paid unless you travel what am I going to get for all my hard work?" WOW really? This really made me upset and made my fiance Livid she called and of course could not get through and left some angry voice mails. She tried to throw these back in my face by sending them in attachments back at me in an email. If she explained all of this from the beginning all of this miscommunication could have been avoided. Whatever happened to customer service? This is money that I worked hard for and wanted to enjoy a honeymoon with my lady. She had no sympathy or understanding about my situation. then she doubled the penalty for cancellation after she got off the phone. She claimed I was rushing her off the phone, but I was at work at my Full Time Job and had to get back to it. At this point I am probably never going to see the significant deposit amount credited back to my card and now im stuck paying interest on a horrible experience. Buyer beware! She has no care except to fill her pockets.

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