The center for family practice, practitioners and staff are 5. The physicians, nurse practitioners…read moreand healthcare practitioners are interested in your long-term healthcare, ask the right questions and certainly listen to formulate a plan for long-term health they have been providing this top notch healthcare for decades.

I had waited 2 years with a hernia to be a new patient because they called me the day before my…read morefirst appointment and canceled and then I had to cancel because of ice storm. At my first visit to the office I forgot my identification in the car and staff was honestly incredibly rude about me taking longer to filling out paperwork. I also was measured incorrectly during my physical exam. The office dog was the only saving grace, but contacting the doctor or office while getting treatment was nearly impossible because they only had an answering machine, and call back protocol.

I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.

RESHEDULING is a not timely, usually a 6 month wait. I have used this practice and same physician…read morefor over 15 years. This practice no longeer individualizes its patients.

just awful. DR. Papa has got to be one of the laziest people ive ever delt with. the entire staff…read moreseems incompetent and every time i find a doctor that isn't the absolute worst, they leave to go to a better facility. it has taken them over a week to sign a single piece of paper while I'm in pain awaiting meds they prescribed

I was very impressed with the service here. My provider is Jennifer McBain and she is very…read moreknowledgeable and informative. Great source of information and kindly manner. Would highly recommend

Yeah, this place has its good and its bad. In my personal experience, which is, of course, all I…read morecan talk about with any degree of certainty, the good is very good and the bad is pretty bad. The good, in my experience, is largely my NP. She's excellent, communicates well, makes things very clear to me, and I can consider her "my NP", in that see her every time I go, unlike the doctor-go-round I rode at the last practice I used where I never saw the same doctor twice in a row. I don't know if that's how they usually do things at OMC; I just made it clear to whomever I saw the first couple of times I went there that that's why I was switching practices and what I was looking for, and whether because I said that or because that's just how they do things there, they've made it happen and I really appreciate that. They also understood that I prefer to see a woman practitioner and if my NP is unavailable for any reason then they'll set me up with another female doctor/NP. So all that's great. Where they have fallen down kind of consistently in my experience is in their communication - and that's a big deal, because communication is the foundation of every successful relationship, and if that's not there, you've got a real problem. I went to a dental practice to have a tooth extracted, and they needed a medical release from OMC, so they faxed their request over, and it was never responded to. So I went back in a couple of weeks later, and the process was repeated, with the same result. At this point, I went in to OMC in person to talk to someone at the desk, and she was great and apologized that they were way behind on their faxes (that's a very bad thing in it of itself), and assured me that she would see that the release got over to the dental practice that day...and it never did. That tooth is still in my head (thankfully it doesn't bother me or if this would've been an even bigger problem). So I guess, long story short, I love my practitioner but I'm not as crazy about the practice itself. They do some things well and some other things not well at all. As such, I can recommend trying them perhaps, and seeing what your own experience is like, but unfortunately I can't just give a wholehearted recommendation.

Not sure how he stayed in practice. First time in his office, I gave him my medical history, in…read morewhich in future appointments he always got wrong. As if the doctor has the beginning stages of dementia. At the very least, he did not take careful enough notes to remind himself of a conversation he had with his patient and the reasoning why he prescribed a particular treatment plan. Decisions made following a thorough, lengthy discussion during visits, he would prescribe medication, one would assume based off of his professional medical expertise, only to later insinuate that I somehow 'tricked' him into him prescribing a particular medication. Finally, as he begins the process of retiring, he hires two young ladies who should not be in the field of medicine. Young, condescending, belittling, unprofessional, and would reverse an established treatment plan on a whim. No discussion. No replacement treatment, just stopped because they just didn't like it. If you've never found yourself in this type of situation with your established medical team, I will tell you, it is terrifying. There is nothing you can do or say. As your new, forced upon you physician/PA/nurse, they hold all authority, removing you off medication that you depend on as part of your care. Absolutely do not trust this practice. It was an embarrassing and humiliating experience. I was embarrassed for them. Akin to a group of children playing doctor. Clueless and dangerous.

I have been seeing Dr. Feeney for about 10 years now and he is great as a primary care doc. The…read moreoffice is always very clean, the receptionist is so polite and very helpful, they have squeezed me in last minute for exams for work or just because I wasn't feeling well. Dr. Feeney himself is a great guy.

I've been in the medical field for 7 years and this practice seems great so far!…read more I had to switch doctors because my old Dr was an hour away and I could NEVER get in to see him with my work schedule, and would no longer fill my Rx without making another appointment. I'm not a doctors type of person. I've had the same primary care for 7 years, although I wasn't thrilled with him, I had no reason to change because I wasn't there enough to care. The thought of changing was not thrilling to me. I saw Nurse Practitioner Ericka Matzen at this practice and she was LOVELY! So were the staff! She was fairly new to the practice, but she made me more comfortable in one visit then my previous doctor had in 7 years. I lost my father last Christmas. It's sometimes very hard to talk about along with my mental health and the staff and Ericka made me feel very relaxed. Had no issues whatsoever with medication reordering, and also had my physical done. Was very thorough with her questions and physical. It wasn't just a look at your ears check lungs and heart and that's it, which is awesome. Overall very lovely and sweet staff, great friendly atmosphere. In my personal and professional opinion do not knock a NP, ever! I know people want to see the "actual doctor" a lot. But NP's are more use to the hands on bedside care that doctors may not focus on so much. After all they were once nurses!!!! I 100% recommend Ericka!