Let me start off by saying that I love the doctors and techs. They've always treated my dogs well…read moreand have been consistently respectful towards me. However, the front desk staff leaves a lot to be desired. They're unfriendly, rude, arrogant, and unprofessional, which is a shame because I have been taking my dogs to the Animal Hospital of Roxbury for two years and as much as I love and respect my dog's doctor I refuse to allow myself to be mistreated and disrespected by the front desk staff every time I have an appointment. As a result I've decided to take my pooches to another vet.

We were looking for a new vet and saw good reviews here. We took our 12.5 yo whippet in for her…read moreregular checkup. Blood work had some unusual numbers so Dr Elia suggested an ultrasound, done the next day. That showed nodules on her spleen. The staff was so nice and called around to some places for availability and they were all far out. Dr Elia went the extra mile to reach out to a colleague she knows and they were able to get us in quickly! Our pooch is healing nicely and we are hoping biopsy results are ok. Couldn't be happier with the care, professionalism and overall service here!

I have to congratulate all staff members, and specially Dr. Maniar for always providing the best…read morepet vet services to my Shih Tzu, JC. I trust him with JC's health with my eyes closed. Thank you for always making my baby feel better!!

I brought my dog in to see Dr. Kahn for what should have been a simple issue--a cyst on her foot…read more Instead, she was prescribed medication that should never have been given alongside the medication she was already taking. Within just 7 days, my dog went into liver failure and passed away. I trusted this veterinarian to care for my dog, and that trust was completely broken. A basic review of her existing medications could have prevented this. What should have been a routine visit turned into a devastating and irreversible loss. I am heartbroken and deeply disappointed. I hope no other pet owner has to go through something like this.

This is a really really really long overdue post. I've been coming to ACC with my animals for 14…read moreyears. No matter how small the issue, my animals are always treated like family. One particular experience was when my cat Winston had a urinary blockage, which is deadly in male cats. He had to be hospitalized for 3 days before we could do surgery, which was all happening very fast, and during covid which made matters extremely hard. Once my cat was stable enough to have surgery Dr. Hallihan performed it after hours and released him to us well past 11pm. After transporting him to overnight care (he was in rough shape) he stayed a night there and we had him back home. Unfortunately he got an abscess under his stitches and had no choice but to rush him to an emergency clinic. We were being told the chances of him being able to survive a 3rd surgery should this one fail were slim. I spoke to Dr. Casulli and she treated me with the utmost respect even though my animal wasn't in her care. She made calls to see how he was doing, which she didn't have to do. They truly are the best, and they truly care. We get to see them all the time now because our man winston gets to get his urine checked every 6 months! (He hates us now but that's ok.) Aside from winston the care they have given our other animals, which are all under different accounts and different names within different households and they still no matter what know which animal goes to which household Thank you to all the doctors! Especially Dr. Casulli as she always gets the pleasure of getting my babies all healthy!

I have known Dr Casulli and Dr Hallihan for a long time, they are Great Veterinarians and have…read moretaken care of our pets and our pets like to go there. I have never had a problem taking our pets I think a few snacks now and then and being treated so well does it. They care about pets and their Owners and I would recommend them Highly.

Absolutely a super awesome vet. It's a husband and wife team. They are extremely caring,…read moresupportive and family feeling place. Clean, professional and warm environment. Highly recommend them!

Really happy I found Byram Animal Hospital. Close to home so I really wanted to like them and I do!…read moreThey were sweet with my silly dogson and we had a great time at our annual visit. Fair pricing as well! Nice staff!

Always kind and considerate to the pets and their humans! Just went back for yearly check up and my…read moredogs were happy to go!

They are a rip off. They had me get bloodwork for $156 so I can get a quote for dental, which I…read morenever received. Also, they declined my heart worm meds because I would have to bring my dog in again for another test. Find another vet that dosen't nickel and dime you.

Dr. Mini (and Ron!) to the Rescue! (Thankfully!)... When we…read morefound out that we were going to be back in Rockaway, I reached out to Dr. Mini to see if she had any availability because Sierra was in desperate need of some dental care (immediately!) What I received was a quick response (via text) and I actually thought I was talking to a receptionist. What I didn't realize was that I was talking (texting) with Dr. Mini, herself, even though she was ON VACATION! She did an amazing job on Sierra's teeth and I would definitely recommend her (and even give her more stars if I could!!)

Helping your dog cross over the rainbow bridge is never easy but having a good experience is…read moredefinitely something everyone takes for granted.. our girl took an unexpected turn last Thursday and we made the decision to put her to sleep at home that night.. I stumbled on happy paws on google/facebook and I really wish another vet had an opening and was able to come to our home. From the second I spoke to Dr Mink I felt rushed. I initially called her around 12/1pm to ask if she had an opening and she did from 6-8pm that she can be here.. I tried to call her back to confirm but she said she was in a house call and she'll call me back.. call back never happened.. turned into just a text exchange confirming she can come between 6-8pm. When she got here at 6:30 all we wanted was 10 extra minutes with our girl.. she made it seem like I was asking for an hour and said she can give us 5 minutes as she has another appointment right after.. I already got annoyed at this comment right from the beginning. When she came in first thing she asked for was payment.. no asking of what our girls name was, how old she was, what was going on.. nothing.. zero sympathy.. went straight for payment and then straight to almost giving her the first shot to put our baby to sleep.. she then gave us maybe 5 minutes and went straight to shaving her paw and putting in the IV line.. After our girl was gone the Dr gave us zero information about cremation.. all I got was can you pickup her ashes in Clifton? That's it.. no name of the company nothing.. we were also in total shock still so even asking these questions then completely went over my mind. I had to text her the next day asking when we can pickup her ashes and when they will be ready.. all I got was an excuse saying she sent the information already but the text didn't go through so she will resend them. In the end we picked up our girls ashes and paw prints on Tuesday, all no thanks to the Dr, I called the cremation place myself and was told everything was ready for pickup. I just hope this review helps others.. we were going through one of the worst days with our girl and looking back at all the things that happened I really wish we went with someone else.

Thought I found a great new vet, only to call when my 13 year old dog had a seizure, for them to…read moretell me to take her to urgent care - for a 24 hour seizure watch! She passed within 12 hours! They NEVER called back or offered anything to ease her pain. It was well within their hours of operation! If she was a young dog, I could understand, but not a dog already on medication for TIA's and 13 years old! Letting her suffer for 12 hours, just to die in pain! DISGUSTING! And they never called back after I said she passed! Thanks! Thanks so much for your concern! I guess if you don't get a paycheck, it's just not worth your time.

My dog was a patient of Highlands Vet Hospital for several years. He received excellent care with…read morethe utmost of compassion. His crossing of the rainbow bridge appointment was very warm, dignified, and loving. We stayed with him throughout. So after a period of grieving I decided to adopt a senior dog and of course chose Highlands to give this dog the absolute best care for all her life!

Our dog suddenly became ill before Christmas. Over the next two weeks, several visits, tests and…read moreultrasound- he is responding to treatment and thriving! The compassion from front desk staff, and Dr.'s Cassulli , Hallihan and Hargadon was exceptional. Dr.Cassulli continued to problem solve and diagnose until we have our energetic dog back!!

We take our Macon Bacon to the Landing Office & board him at the Flanders office. We and Macon…read morecouldn't be happier with either office. The veterinary staff & employees are above & beyond the best. Highly recommend them.

I rarely leave reviews, but I feel compelled to share my experience…read more When my dog was in absolute dire need of medical attention, this veterinary clinic completely failed us. We brought him in scared and desperate as he could no longer walk with his hind legs, trusting that the professionals there would take his condition seriously. Instead, our concerns were dismissed, communication was poor, and there was no sense of urgency despite his worsening symptoms. We were given vague explanations and minimal guidance, and I felt like we had to push for every bit of information. There was no clear plan, no proactive follow-up, and no compassion during one of the most terrifying moments of our lives. By the time we realized how serious things truly were, it was too late. Our dog passed away shortly after. I can't say with certainty that the outcome would have been different, but I do know we did not receive the level of care, attention, or urgency that any pet -- or family -- deserves. Losing a pet is heartbreaking on its own. Feeling unheard and unsupported by the very people you turn to for help makes it even worse. I sincerely hope this clinic reevaluates how they handle emergency cases and how they communicate with worried pet owners, because no one should have to go through what we did. To add insult to injury, we notified them our dog passed and never received a call from our longtime vet, Dr Ray. We did get a call from the office 2 weeks after his passing to confirm his upcoming appointment though. Unbelievable!

Lifesavers. Literally. My Bernese Mountain Dog, Porter, had…read morea mast cell tumor removed in February 2025 at Eclipse Emergency in Whippany. The experience there was terrible, and the wound never healed properly. Fast forward five painful months--and HODES Veterinary Group changed everything. Dr. Conway and Dr. Troeger stepped in with compassion, professionalism, and true surgical expertise. They not only treated Porter with exceptional care, but made me feel supported after months of stress. Porter is finally healing, and I truly believe HODES saved his life. I can't thank them enough.