I was the owner of a 2000 dodge intrepid. It has been giving me hell over the past few months. This…read morepast monday the car's computer system completely went crazy and caused my car to cut off in the middle of me driving. I had already invested so much money in the car and i became fed up. I came to the conclusion that I need to bite the bullet and get a new car. I was trying to avoid having payments but I need a reliable car. So I reached out to a friend who had just bought a car at Preston Nissan. She referred me to Keith Biggar. KEITH IS THE MAN! He was so easy to work with and got the ball rolling as soon as I called him to see if I could get approved without needing a cosigner. Keith really worked it out for me from the time I called him that monday to the time I came to the dealership Saturday to finish the process. Im happy to say Keith helped me to be able to drive off of the lot with a BRAND NEW 2014 Nissan Sentra! I never had a brand new car ever. Loving this car, it drives so smooth and it will come in handy for me because Im a commuter who works in DC. Preston Nissan never rushed me, didn't force me into anything. They broke it down so that I could understand my paperwork and my payments. THANK YOU AGAIN KEITH and PRESTON NISSAN! You guys took good care of me

everyone was very nice explain everything to you concerning…read moreyour vehicle maintenance did a wonderful job!!!

I went in for a service bulletin (just a system update, something even I probably could have done,…read morebut I lack the access to the giant Mazda computer) and they told me it would take about half an hour. After reading the previous review, I was sure to mention that this was the only thing I needed done, but things seem to have gone smoothly and I was back on the road within an hour. Wasn't bad, wasn't exceptional, but hey, now my headlights don't flicker.

Update : 10/29/25 - Finally received the permanent plate from Preston nearly 8 months after…read morepurchase. This resolves my issue. Thank you Update: 9/3/25 - More than six months after I purchased the car, I STILL do not have my permanent tag. I've never ever had this sort of horrible customer experience with any other dealership. If I could give Preston Mazda zero stars, I gladly will. I've contacted the dealership several times over phone and email, only to be first told that they are having paperwork issues at their end and then 'waiting for a document from Mazda to get it finalized'. And this has been going on forever. I spoke to Selbe Hubbard (the person's name mentioned in the response below) several times and still no resolution. To say I am incredibly frustrated with this awful customer service is an understatement. I was informed by my DMV that they will only renew the temporary tags twice which I already did. I will not be able to drive the car once my current set of temp tags expire soon if I still do not get the permanent plate. If you are considering buying from Preston Mazda (or any other Preston dealership), I would urge you to learn from my experience. Stay away and save yourself the frustration. MY EARLIER REVIEW BELOW: I purchased a new 2025 Mazda 3 Premium Manual from Preston Mazda in March 2025. While the sales process was smooth, the post-sale experience is incredibly frustrating. Four months later, I still haven't received my permanent license plates. My temporary tags expired, forcing me to take a full day off work. I had to go to the Delaware DMV, provide additional documents, have my car re-inspected, and pay out of pocket for new temporary tags. This is a process the dealership should have handled. I've attempted to contact Preston Mazda multiple times for an update and reimbursement, but they have completely ignored my emails. I have no information on when I will receive my permanent plates or any kind of resolution. If you're considering buying a car from Preston Mazda, be prepared for a frustrating and unsupported experience after you drive off the lot.

Nice atmosphere! The service clerk was very pleasant!…read moreThe service was completed in a reasonable time!

My service advisor was new and not well trained. Not a good face for your company. He didn't have a…read moreclue about my car or its service record - hard to believe in this digital age.

They have good used cars they always dependable Rickey the owner he will make anything right on the…read morevehicles that you purchased purchased from him I bought a lot of vehicles from him and he is Dependable you will not be disappointed

We bought a 2005 Chrysler Crossfire which A2Z was selling on consignment for their landlord. I know…read morethis is not the typical vehicle or transaction that A2Z handles but he really took care of me. He got the paperwork I needed to get a loan from my bank and took care of the MD inspection in a timely matter. I enjoyed working with A2Z on this transaction.

From the owner: The Home of affordable cars…read more Buy Here Pay Here 0% In house financing Extensive inventory under $5000. Maryland Inspected vehicles Warranties Available.

I purchased a 840i BMW , at the used car Outlet. My experience started out slow in my expectations…read morewere much higher than what I was receiving . I had a few concerns and they mostly took care of them but left me unhappy with some of the remaining factors . I contacted Ryan Fitzgerald who immediately made everything right , they stand behind everything they sell and Ryan is a super person to deal with what started to be a bad experience he turned it around and making it very positive I cannot say anything bad about Pohanka and their staff . John the general manager of the Ford Chrysler Jeep dealership , finally got a board and helped . Sean the used car manager was very supportive and helped , I must say I am a hard person to please but they finally came through and made everything perfect. John at the auto body shop made everything perfect and any problem that I had they stood by it . Hello hello

Very good deals on cars The owner is always there and has…read moreexcellent customer service In my experience this dealer has better pricing than the monopolized neighboring dealers

Took my sports car there today to see if they wanted to buy it. A salesperson (didn't remember his…read morename) took my keys, went out and took pictures, went away for another ten minutes, came back and said he would call me in fifteen minutes. An hour later, I realized that maybe he didn't have my phone number,so I called. The "real " salesman who's card I was given, didn't know who I was, was very cranky, told me to bring the car back and said he was out when I brought the car there. Turns out his colleague didn't explain any of that to me - I assumed I was going to get an offer. Anyway, his irritation didn't make me feel like I could do business there.

Bought our Suburban from the used Super Store a few weeks ago. Had a great experience all the way…read morefrom our sales person to the finance person! Would definitely recommend Criswell!

My experience was excellent. Communication regarding valet service for the annual service was…read morefrequent and accurate. The recall was handled at the same time. All efficient and excellent communication.

Hello, I bought a…read more2023 Mach E and the buying experience was good-pretty standard. I love the car. I brought it in for its 10K service, which is essentially a tire rotation. I was told the aftermarket wheels needed a "key" to remove the lug nuts. After some time, one of the mechanics was able to find a key that worked and did the rotation. because of the key issue I was at the dealership for over an hour. I was then given a quote for new wheel nuts with a new key, and was told they could only be ordered in sets (key and nuts). I made an appointment, showed up on time, and then waited 1 and 1/2 hours to be told (information was unclear) the parts were never ordered or were ordered but didn't fit. I had just wasted 1 and 1/2 hours. From my perspective Preston should've comped the set. After all, they sold me the car (incomplete at that) and we weren't talking about a lot of money. I was told I'd get a call the same day to resolve the issue. I never heard from them again, and that's after calling and leaving a message, and after filling out their customer service survey and giving them honest feedback (and providing my number and email address). In the end I went to a tire shop here in Easton (Spurry Tire), took the guy five minutes to find a matching spline. Which he then refused to charge me for (that's customer service!) It's a shame that a simple service visit tarnished what had been a favorable opinion of the dealership. FYI, it does follow the car not being detailed when I picked it up after purchase, but that's another story.

I had some SEE YOUR DEALER alerts come up on my 10-year-old Prius. Car was driving fine with no…read moreissues. I googled the alerts and it said that if I take the positive battery terminal off for a few minutes then put it back on they might go away. I called my regular mechanic about this and he said he was busy, I should go see the dealer. So I drove to this dealer and stopped outside of the repair bay, turned off my car and popped the hood. I noticed that a bolt holding the positive battery terminal was loose and went to tighten it. A man who worked there came up to me and asked what I was doing -- I told him, also said was having a hard time taking off the terminal because the bolt was in a difficult spot to reach and I didn't have the right wrench. He told me even if I did what I was going to do the alert would probably come back on so I really should have them look at it. So I went in and they told me it was going to cost $203 to diagnose it (with tax). They drove me home and 5 hours later I found out the alerts came on because the battery terminal bolt was loose. Everyone was really nice but I really can't afford to spend $203 on something I kind of diagnosed and could have fixed myself. I guess in this economy everyone needs to make a buck

From the owner: At Koons Easton Toyota, serving Easton, Cambridge MD, Salisbury MD, and Milford DE, we don't just…read moresell new Toyota models such as the Camry, Highlander, Tundra, Tacoma, Prius V, RAV4, Corolla, 4Runner and FJ Cruiser...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Toyota service. Rather, at Koons Easton Toyota, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Cambridge MD, Salisbury MD, or Milford DE; we get to know your driving style, needs, desires and maintenance habits. Your Source for New Toyota Models, Used Cars, Service and Genuine Toyota Parts

Shopped for years for the car they had. The purchase was flawless. This is a great place to buy a…read morecar.

Luke was top notch!!!!... Everything went better than expected. If I can give the dealership six…read morestars I would.... Great prices, Great service, Great everything!!! Definitely go down and see these boys. It will definitely be worth your while!!!!!...