I always have the best experience at this Ulta location…read more Chelsea, Taylor and Haley did my wedding hair and makeup, along with 3 bridesmaids and managed to get all of us ready before the original estimated time booked. It was stress free and everyone looked stunning. I had booked the bridal hair and makeup appointment far in advance that they were able to make special accommodations for us. I was so happy with my look. I can't thank everyone enough for being part of my special day. Even before and after the wedding, I've had many salon services done here, from hair treatments, make up applications and eyebrow wax/threading. Each time, I've always been very pleasured with the results and enjoy talking with everyone here. Everyone is very nice and knowledgeable about the products they carry. They do get busy frequently but that's to be expected at any retail location. You just have to make sure you have an appointment or not be in a rush if you don't. I highly recommend Chelsea, Taylor and Haley as their skills are perfection.

I have left an urgent message at the corporate office, went into the store on Monday, and used the…read moretext line to submit a case. Unfortunately all of these requests have received no response and it's been a week. I recently had a salon appointment at the Ulta in Poplar Bluff, MO. I have attached photos for reference. Unfortunately my hair was damaged and the color request not followed. The stylist left the dye on much longer than she should have. The stylist left the dye on much longer than she should have. My front is now damaged and breakage. She also got dye on the back of my anthro shirt. This appointment was a touch up from my initial appointment with a different stylist at an Ulta salon out of Colorado.  I did attempt to settle the issue with the GM of the store. She agreed to refund me, however the expense to repair my hair should not be my responsibility. The stylist at this salon shared with me that she is has the most experience as there has been high turn over due to mismanagement. She also expressed she was off for 2 weeks due to "burn out" and now only works 1 day a week. She was overbooked and struggling to manage her work load.  When addressing the situation with the GM, no apology was given, no validation of my concern and was quite flippant about the scenario. I did follow up on Monday with the newly hired salon manager and she gave me the information of a local stylist that may be able to assist me. She did validate the issue with my hair however no offer to compensate or cover this was offered. I work as a DM and had a banquet to host on Tuesday. As you can imagine it is very important that I maintain a professional appearance. I am disappointed at the lack of follow-up from Ulta and would appreciate a response. I'm a good client and use your services often, but even if I were not as a human someone should.

I'm impressed! I…read morewalked in on a Friday morning without an appointment. I waited about 20 minutes - which was less than ideal - but grateful they were able to fit me in for a manicure. The woman who did my nails was fast and efficient and paid close attention to detail. She didn't talk much but that was fine with me. She did exactly what I requested and exceeded my expectations. If I find myself in Poplar Bluff area again and need a manicure, I'll be going here!

My wife and sister in law went here and said they were friendly but was overcharged for the nails…read moreand feet what should have added up to 80 for my wife was 102 and my sister in law got the exact same thing done and was charged 112 for hers both should have been 80. My wife's nails on her hand were crooked and misshapen and the guy who did the pedicure for my sister in law was hitting her leg they both agree they will not be returning