They clearly work for the owners; so if you are looking for services as an owner - probably good…read more As a tenant who lived in a crappy house managed by them; I'd say avoid or risk losing deposit under the guise of multiple different "cleaning fees". Just my opinion; like it/don't like it who cares.

I stumbled upon LVR while inquiring for property management services in the Las Vegas area. Carina…read morereached out to me and I really admired her professionalism. I walked her through my situation and she took the time to listen, research, and provide guidance. Her passion for real estate and helping others was palpable, and it really struck a chord with me. If you're ever in need of real estate services, I do not doubt that it's something LVR can take care of.

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

Outstanding Service and Unmatched Dedication!…read more Our experience with Havenhurst Realty and Property Management was nothing short of amazing. From the very beginning, Kelly's commitment to customer service stood out. Every interaction was personal, thoughtful, and focused on our needs--not just making a sale. He made time for us even on short notice, listened to our ever-changing wants and ultimately found our dream home. What we appreciated most was the time and effort Kelly put into helping us find the perfect home. He is incredibly patient and truly took the time to understand what we were looking for - which is how he found our home - he scheduled a showing, just suggesting we go see it. He was right, we immediately fell in love with the home. He answered questions on questions with detailed and thoughtful responses. He showed us a variety of options, offered insights based on years of knowledge in this specific area, Summerlin, though he knows all of Las Vegas well and truly keeps up with his market research and the ever evolving RE landscape. During the time we bought, time was a huge factor in securing a property and Kelly took that seriously both in showings and communicating with us once an offer was submitted. His attention to detail and deep knowledge of the market gave us total confidence. Thanks to Kelly, we found a home that checked all the boxes--and then some! Two years later and we're even happier with our home now than we were then. I can wholeheartedly recommend Kelly Hurst with Havenhurst Realty for all of your real estate and property management needs!!

Owning rental property can difficult at times. I've had the pleasure to work with Mikhail and Eddie…read morefor several years now. They have helped transition from a PM that went out of business for cause and have now helped move out old and move in new tenants. Their communication, research and screening process is top notch. They respond to my emails almost immediately, 24/7. I know exactly where we stand and I especially love it when they say "Nothing is needed on your end!" I've worked with some PMs that are not responsive or put the work on me. I can tell you that the people at Family Property Management are wonderful to work with.

I was a tenant of a property managed by the Family Property Management team for two years and had…read morean excellent experience the entire time. The team is responsive to needs and communicates well through email, text message and phone. Move-in and move-out were efficient. The FPM team is also friendly, upbeat and positive. Thank you!

If you are Considering a management company to manage your property in Las Vegas give it a try to…read moreconsider Centurion Management Services. I was an out of state client in Florida who depended on a service. I was with them from 2009 to present 2013. The owner Breeze was wonderful to work with in times of need that you need with any rental property company. I think people need to work together to resolve issues that might arise and Breeze the owner of Centurion does cares a great deal. Nothing with any company is perfect but give this company a try.

The absolute WORST!!! Very unprofessional and very unorganized!!…read more From the moment we walked in the door and grabbed the key to our new rental, things were a mess. Sam gave us an envelope for somebody else's property, and then Shari, his wife, popped out of one of the rooms and called him a "dumbass," saying, "This is why you don't do this job." It made us feel extremely uncomfortable from the moment we walked in. Sam then called his son on speakerphone and asked where our gate key and garage clicker were. His son said, "I don't know, maybe they are somewhere lost in my truck. I will have to look for them." Then Shari got upset and said, "Take him off speakerphone, you stupid ass!" After that, Sam called Sean (their broker) again on speakerphone. At that point, all we wanted was the gate code to get into our new rental since they only had one house key for us. Sean said, "This is unbelievable!" He then said, "I will get them the gate code so they can at least get through the gate." They covered up the smell of the carpets upstairs from the older lady who had lived there for 13 years with two dogs that peed and pooped all over the carpets. They sprayed a scent over it and shampooed the carpets before we toured the house, so we could not tell at first. After I vacuumed and cleaned myself, the urine smell came up. My husband then ended up in the hospital with pneumonia for seven days on high-end oxygen, and my son also got pneumonia in his right lung. My daughter became sick as well, and I have documents from her doctor stating that it very well could be environmental. I got bronchitis as well and ended up in the emergency room from a spider bite in the backyard. They sent me home on antibiotics, crutches, and a boot. They will not answer our phone calls or return our calls. Our washer broke, and they told us to go to the laundromat. Shari later hung up on my husband. After taking Shari's advice and going to the laundromat, we are now breaking out into hives, and all of our clothes smell like cigarettes due to other people's laundry soap and nicotine use. It was also $10.00 to wash one load of laundry. We have a balcony that caved in, rat droppings that fell from the air vents after we opened them, and fire alarms that do not work, as we stated on the written 48-hour inspection sheet that we completed. They are claiming that the homeowner is going through the home warranty to pay for these things, yet nothing has been done. They keep telling us that they are a third party and there is nothing they can do, when they are the owners, and it is 100% their responsibility to take care of these issues. All we wanted was fair communication and to be treated like tenants. This is inhumane.

As the account manager of Northwest Landscape and maintenance , I've worked with dozens of property…read moremanagers, and Lori Smith is easily one of the best. From a vendor's perspective, they make our job effortless by providing clear, detailed work orders and ensuring we have the access we need to get the job done right the first time. They understand the value of proactive maintenance, which allows us to keep the property looking its best without the constant 'emergency' fire drills. If you're a property owner, you want someone like Lori Smith overseeing your investment--they treat the grounds with as much care as we do

We live out of state and own a rental home in N. LV. A few years ago, I went on the hunt for a new…read morePM. I spoke with Lori back them, but I went a different direction, so I didn't hire her. Once again, I'm in need of a PM and Lori Smith was the first and only person I contacted. Just like the last time, I found her to be super responsive (VERY easy to get in touch with and always returns my calls) - to me, she's a real "go-getter" and that's exactly what I want and need in a PM.

My wife and I have been with Heidi for 10+ years, and she has always served us well in managing our…read morefour rental properties. We switched to Heidi when our previous rental manager stopped being involved in his property management company. The service soon degraded, and you never knew who you would talk to. Since Heidi and Mark manage their operation personally, you always know who will talk to you, and their communication skills are excellent. We recently had a renter turnover, and she handled the turnover seamlessly. We now have new renters, and they seem to be a quality family that will care for house like it is their own. This has been our experience with her over the ten years, and she helped us look for additional rentals as our resources grew. We highly recommend her, if you are looking for quality at a reasonable price.

Both Mark and Heidi gave us five-star service! They've been incredible with helping our family find…read morehomes and managing our rental properties. We really valued their professionalism, know-how, and meticulous attention to detail. Two thumbs up!

It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Eloff Perez refused to rent my luxury home put even though he promoted himself as a property…read moremanager. Somehow he took my advice previous review down. Don't believe all the five star reviews. He said NO! When I asked him to rent out our home for $2,500 a month. He harassed me via phone calls even after I blocked his phone number. Beware!

Chris has managed my rental property in Las Vegas for over 15 years from the day I owned it up…read moreuntil my recent sale. I have nothing but good things to say about Chris and his team. My statements and payments were always timely. Whenever a repair needed to be taken care of, his team was always on top of things. He also found really good tenants over the years which kept the place in good shape. As a result, I didn't have to invest a lot to sell the home when I recently chose to do so.

Chris, Kora & Melissa were all very helpful, friendly, and efficient! The experience here was…read morepleasant. For anyone having to deal with property management, fret not!

This review is for Daniel Kalai. What can I say other than he is an awesome realtor and even more…read moreamazing person. Really down to earth and very responsive to any questions or concerns I had, no matter the time of day. He's very knowledgeable and offered sound advice throughout the entire process. He listened to the specifics details of what I was looking for in a potential home. I really appreciated the fact that he was not pushy, which a lot of salespeople tend to be. He understood that this was a significant purchase and I did not feel pressured at all when I finally submitted my offer. He walked me through each step and kept me posted on any updates. Thanks to Daniel, I now have a home that my family and I love and can enjoy for the years to come. If you are considering buying a home, I highly recommend you contact Daniel. You really won't regret it.

I can only describe our experience with Xpand Realty as a fever dream steeped in mismanagement,…read morechallenged communication, and just inexcusably poor handling of the whole situation. After a relatively normal walkthrough and slow signing process, we were informed ON THE DAY OF OUR MOVE that the property had an HOA that did not allow renters, and Xpand basically said "Sorry, what would you like to do?" They wouldn't offer a refund in any usable amount of time, and since the signing process took up our entire moving window, we had 24 hours to vacate our old dwelling and move into a place with total uncertainty looming over what our future might look like. We spent the next month and a half fighting Xpand to 1. Fix the problem they created by not verifying they could rent this property before listing it, and 2. Give us our money back so we can at least have resources with which to apply to a more competently-managed residence. I will give one team member a lot of slack because they were navigating a personal emergency, but the amount of phone tag and online research I had to do to get a timely reply on a weekday was just absurd - only one party is getting paid to do this administrative work, so why am I the one always waiting for your reply? I finally called the top manager Randy and miraculously began to get replies with timelines after that. It gets better though! The dwelling we were in had an untreated water leak and mold issue + water pooling in the garage ceiling. Any basic inspection would have caught this, so I have severe doubts that Xpand/the owner of this property were upholding their legal bare minimum responsibilities by even having the place inspected at all. Once we pointed out the water issue, Xpand and the owner were both trying to rush us out so the remediation company could begin the extensive work required to salvage their soggy property, but Xpand STILL was only willing to offer us a refund AFTER we vacated and AFTER a processing period of several business days. Meaning Xpand expected us to just pull another several thousand dollars out of our to sign on to a new place and move for the second time in a month. Y'all saw our incomes, you know we can't afford that, and the onus is STILL on Xpand to fix the storm your half-interested business management style created. But wait, there's more! The HOA of the community started knocking on our door several times a week and lurking by windows, demanding to know whether we were allowed to be there and threatening to tow our vehicles, but conveniently claiming total powerlessness to do anything about the leaky roof that is the HOA's obligation to repair. Xpand offered to move us into a similar property at no charge, but were unable to come up with anything in their corporate portfolio that wasn't a significant downgrade for the price and didn't fit our communicated criteria, so they essentially gave up and told us to let them know when we leave. We stood firm that we would begin that just as soon as Xpand returned our deposit and first month's rent (they sure as weren't getting any additional rent for the wet box they stuck us in). So the situation became a standoff until finally, Xpand relented and returned *most* of our money upfront. They held onto a few hundred dollars for "after the inspection" (so your company does know what inspections are after all?), and we finally had what we needed to sign on to a new place. Xpand had offered multiple times on phone calls, unprompted, to pay for our moving fees, but again, when we asked them to honour this in writing, they wouldn't do it. Xpand made many verbal offers and then neglected to honour them when we asked for them in writing. So we moved a second time with our own money and sweat and time while Xpand continued to badger us with requests for updates. We got out, and we did get the rest of our money back, but Xpand's avoidable dipshittery set us back an estimated $10,000 in our time, labor, and materials. May this company become insolvent. It's the only thing they've earned.