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    Prestige Cleaners

    4.5 (2 reviews)

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    3 years ago

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    5 years ago

    If you want it cleaned right the first time, this is the company to call. Mr. Jones will go above and beyond to make sure you are satisfied.

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    Blue Ribbon Cleaners & Laundry

    Blue Ribbon Cleaners & Laundry

    (6 reviews)

    Y'all to say I was upset is an understatement!!…read more Saturday my husband picked our comforter up from BLUE RIBBON CLEANERS. I immediately noticed the bleached spots before taking it out of the bag. I called up there...the employee told me that the owner would be there this morning. I stopped by this morning, introduced myself, he said yea i knew id be seeing you today. Obviously he knows why im there....but i proceeded to tell him that my comforter has bleached spots on it. He immediately said we do not use bleach. Ok, well my comforter did not look like this when i brought it in. He said, look I want everyone to be happy. I said, i understand, I own a business, i actually own two. He leans towards me and says, I own 4- I trump you. I said sir, I'm not trying to one up you. He said that the lady that washed my comforter has been in the business for forty years and has never used bleach. I said sir, if it wasn't bleach what was it? My comforter was ruined here at your store and I want my money back. I am not okay with paying you to ruin it. He said well i was going to offer to buy it from you. Do you plan on still using it? Yes, bc i don't have another one. He said how much is it worth...i said i paid $160 two years ago. So I'm sure it will at least cost that to replace it. He said yea, well it's used so it's not worth that. I'll give you $60 and you keep your comforter. I said well that would be giving me my money back for bleaching my comforter. He gets a lil louder and says Ma'am you are not hearing me!! I responded don't talk to me like that! He says loudly, we do not use bleach! I said, you know what keep the $60! As a business owner i will say this was absolutely not the way to handle the situation! No wonder they have a 2.6 rating!! ‍

    ANOTHER update: no refund was given and owner did not attempt to remediate the situation-- after a…read morebit he flat out stopped corresponding.

    Prestige Cleaners - laundryservices - Updated May 2026

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