I have come here multiple times for car service or auto parts. I appreciate that they take the time…read moreto print pictures and show me exactly what parts they have available and what the price is. At times, it can be expensive, but it is the original, great quality part. They also have a nice waiting area stocked with snacks, water and coffee for you to wait for your car to come service. They also are great with diagnostics and will not proceed with service until giving you a quote and you authorizing the service to get done.

Service Dept took 5 1/2 weeks to diagnose an engine issue that should taken a couple hours…read more Promised updates and callbacks not made, lots of excuses. Said it was normal business, so normal they fired the service manager handling my vehicle. Won't buy ford again or frequent this service department. Unacceptable and outrageous. Zero stars if possible.

$900 for a battery replacement because advanced auto parts said it was my alternator not my…read morebattery. I bring it there with a whole list of instructions but they act like they can't read. Then they act like they can't do anything then they charge three times the amount for a battery and act like it's gonna take another extra day. I would give zero stars.... maybe I would give a one for decent personality.

The staff at this dealership were incredibly disrespectful and unprofessional. It is disappointing…read moreand honestly embarrassing on their part. The environment suggested that diversity, equity, and inclusion are not valued here. The staff was entirely white and seemed to lack both customer service skills and basic automotive knowledge. Two days ago, I had a tire blowout on the highway and urgently needed a replacement. I would have been fine waiting if a tire had to be ordered, but instead, the staff lied to me. The only helpful person I encountered was the receptionist at the front desk. She kindly explained where to go and how to pull up so my vehicle could be let into the service bay. I followed her directions, but when I arrived, the bay doors did not open and no one acknowledged me. I ended up walking into the bay, unsure if I was even allowed in there. There was a customer speaking with three or four employees, but they were not working on anything. They were just standing around chatting. Once the customer left, the employees scattered in different directions without saying a word to me. I remained there, clearly visible, but continued to be ignored. I tried to get one man's attention, and he deliberately walked away from me without responding. Eventually, I walked deeper into the building and found a glass-walled room with several employees inside. I told them I had been waiting in my car and then inside the bay without anyone acknowledging me. One of the women in the room acted as if I was the problem for bringing it up. I explained what tire trim I needed, but they focused on the brand instead. They did not have that brand in stock, and I was told it could be ordered. I was led to believe that the exact brand was required, but I later learned from a trusted source that only the trim matters. They then sent me to the parts department to "see what could be done," but it was just a waste of time. I was told to try a Discount Tire on Pass Road. That location does not exist. I only knew what Discount Tire was because of its popularity in California, so I immediately realized the recommendation was false. It felt deliberately misleading and unprofessional. Throughout the visit, the staff made repeated assumptions that I did not own my vehicle or that it was used. I drive a 2024 VW Atlas. Their assumptions were completely baseless and offensive. This entire experience was disgraceful. If you expect to be treated with basic respect and honesty, avoid this dealership.

Had the best experience buying from Estabrook Ford. Sean Varone was the best salesman, and all the…read moreother guys were great as well. No pressure to buy, lots of information, and were patient with me deciding on what I wanted to purchase. Best car buying experience I've ever had. I highly recommend Estabrook Ford and Sean Varone.

5 stars for LUKE and 0 stars for Jason. We had an appointment with Jason for an oil change at Ford…read moreEstabrook. When we arrived there, the man in the first front desk, he asked what was I getting done today and I told him I was scheduled with Jason to get an oil change and I know Jason heard me because his desk is the one next to the man. Jason was busy with two other people and he was not following Covid regulations. He didn't wear a mask talking to the people before me and didn't practice social distancing either but then he saw me wearing a mask and then wore a mask when he was around me. I waited for a good 20 minutes until Luke came by and helped me. He was very sweet and extremely helpful. Luke just got finished helping a customer and approached us quickly so we didn't have to stand around for too long. We saw Jason just roaming around and not doing anything and Luke said he will help us instead with the oil change. We were so glad that Luke has so much great customer service and Jason wasn't the ideal the person to be speaking with next time we're in to service our car. Great job Luke! Had to edit my review. I just looked at my app and it says I have 9% oil life left and it was updated 17 Hours ago. Ford Estabrook didn't even change the oil out my car and I have to waste more gas to go back there to get it done right. I paid $54 for a oil change here& they didn't do squat to my car. WTF.

I went to Premiere Ford in Waveland August 25,2023 for oil change and tire balance and rotation…read more The appointment and service was done in a timely manner. However my car was returned with grease all over the front fender, all 4 wheels had grease on the wheels. I had to wash the car when I got home. In my 79 years I have had many cars serviced at many many dealerships in several states and NEVER had any of my vehicles returned to me dirty. It is obvious to anyone that I keep my car exceptionally clean. Interest in and respect of the consumer does not seem to be a priority. Sharon Settle

Purchased a used vehicle. Was told it came with two key fobs. Should have made sure. So on the "We…read moreOwe" they were to get a second key fob and I would pay $150. When the Key service came to the dealership, my wife took the truck to have it done. She was given an invoice for $200 because the original key service company could not do it, so the dealership got someone else. Now the dealership is saying they only have to pay half. Never go to GEAUX FORD or any GEAUX DEALER!

The Best Dealership In Town With Reliable Vehicles & Willing To Work With You My A/C Went They…read moreFixed It Same Day

2021 I purchased a truck here and loved the service and the vehicle I purchased. 2023 I decided to…read moretrade in My truck for a newer truck and had excellent service. I highly recommend this place

enjoyed working with Kiara! She made me feel comfortable and was very attentive to everything I…read moresaid I was looking for. 10/10 recommend her, and I will definitely be working with her next time

Beware. Just bought a used Altima from this dealership at a good price...or so it seemed…read more Dishonest finance office snuck in an extra $5000 service charge. My bad for not catching it in all the paperwork. Lied to my face after I said I don't need or want any extras just a straight loan. Add them to them to the list of crooked dealerships I will never buy another car from again. F them.

Thought I was going to have to purchase a new phone for $400 but CPR Cel Phone Repair fixed Mt old…read morephone while I waited and saved me a bunch of money! Professional, courteous, and very professional in phone repair. Highly recommend!

I had a very positive experience purchasing a used car here. The salesman, Dean, answered every…read morecall, question, comment and met my asking price. The dealership even offered a 1000 miles 50/50 powertrain warranty. I purchased a 2005 Chevrolet Corvette and noticed a squealing issue. Called Dean and they are honoring the warranty and will cover half the cost of the repair of a failing harmonic balance. Paperwork time was minimum, in and out within 30 minutes to include a quick test drive! I highly recommend working with this dealership as it's the most positive car buying experience I've ever had. Had I bought anywhere else, I'd be eating the full cost of this issue! Otherwise, the car is amazing!

Nice guy..sells nice cars. We test drove a 2007 4runner that we really liked.it drove well and…read morelooked nice. We did however go with a 2013 instead but will keep his business in mind.

We bought a beautiful Toyota Tacoma at Car Smart last night. Alex could not have been a nicer guy…read more His dealership may be small, but it's very respectable and professional. Alex clearly has high standards for all of his vehicles. The price was fair on a great vehicle that's hard to come by - we didn't even bother trying to negotiate. It was a great deal and Alex made it nice and easy. If you're looking for a used car in this area, make him your first stop. Even if you don't buy a vehicle there, you'll walk away feeling a little better about used car salesmen.

I've brought my car 3 different times to Jason Pilger despite Allen in Gulfport being much closer…read more 3 different warranty issues, Allen either lied that it wasn't covered under warranty or flat out couldn't be bothered with it. Pilger has never hesitated and got me right in every time. Late Tuesday afternoon when it was 100 degrees outside my a/c quit, in the middle of rush hour. I brought my car into Jason Pilger late Wednesday before they closed with an 8am appointment on Thursday morning. They called me at 8:20 yesterday morning having determined my compressor went out and had already ordered a new one. By 9:30 this morning the new compressor was delivered and my car was repaired. They are ABSOLUTELY worth driving a bit further. It doesn't matter if it's a warranty issue or not. It doesn't matter that I didn't buy my car from them, they take care of me every single time! When you think of service and how you should be treated, Jason Pilger gets it right!

i bought a car with 100000 miles warranty and gap insurance. i drove over an hour to get my free…read moreoil change and tire rotation. They charged me $142.12 and refused to honor agreement. I bought a car at Hyundai in Bellingham Washington and was never charged for any services before 100000 mile. Know that Jason Pilger Hyundai doesn't honor not honor agreement so there's no sense in paying for warrant. I will never buy from them again