I recently bought an iMac 27" computer with 16 RAM. I don't know why I bought so little RAM, but…read morehaving recognized my mistake, I decided to purchase an additional 16. I started by going to the Apple Store in Geneva, but because I purchased my computer in the States, they couldn't help me. They sent me instead to ART Computer. I'm so glad they did. From the minute I walked in the door, an ART employee greeted me and asked if he could help. I stated my need, as well as my concern about installing the RAM myself, but your guy -- Edgar Rincon -- was so incredibly helpful and friendly. He showed me, on an iMac model in the store, how to install the extra RAM. He answered several other questions I had, then got me the item I was seeking, rang up my purchase, and had me on my way in no time! When I got home, I followed Edgar's instructions exactly and had the RAM installed in less than five minutes. I wish more businesses in the Geneva / Pays-de-Gex area provided customer service and a pleasant experience like the kind I had today in your store. Thank you! And thank you for having outstanding staff like Edgar.

Call and reserved a spot to have a battery replaced on my iPhone. Told them the model the day…read moreprior. Showed up and gave them my phone. Waited 2 hours returned and they didn't even have the battery in stock. Won't come back.

Bad Customer Experience I ordered a stand for supporting 6…read morecomputer monitors. The box arrived promptly with dozen of elements to assemble in there, one of which was missing. I contacted LDLC and they refused to help me on the pretense I had posted the complaint more than 72h after having received the box and, read that, that they were not commercializing the missing item!. I wrote, called, emailed, to no avail. They even refused to give me the contact details of the Taiwanese (?) supplier, leaving me unable to source the missing element on my own. What a terrible customer service. Their behavior is even probably illegal. There are so many suppliers on the internet that using this one is a risk not necessary to take.

From the owner: Boutique informatique et high-tech du groupe LDLC.comread more

I wanted to get ninja Air-fryer...I looked first online they said it's in the store, the moment we…read morearrived they didn't have it...I was standing at air fryer depts for couple minute waiting for for the service personnel to finish their conversations to ask them questions about it...they didn't care at all they chatting and laughing between them...after a certain time I ask one of them...he said he is not available he will look for someone else to help us...and other 3 personnel standing looking at us without any help!!!after 20mins no one has come we left the store and never come back!!! They were too busy to chat more than selling to customers!!! We end up ordering one via Amazon! Worked and came same day to my house! Sorry bad business!

Roulet do printers and they do them well with courteous and knowledgeable staff, good rates and…read moreservice. I was delighted by the assistance I received on my visit.

From the owner: Vente et réparation informatique (Pc portable, ordinateurs de bureau, pc bureau tactile...)…read moreoccasion et neuf. Vente et réparation téléphone portable et smartphone ( samsung, iphone, Huawei, nokia....) reconditionné à neuf. Vente équipe professionnel, caisses enregistreuses, balance avec logiciel norme législatif 2018( restaurant, bar, boulangerie, boucherie, snack, bureau de tabac, coiffeurs, supérette...)