I'm not sure what kind of client service this law firm thinks it's providing, but their receptionist is one of the rudest, most condescending individuals I've ever encountered. I called to inquire about a consultation, and before I could even finish my sentence, I was cut off, spoken to in a tone dripping with sarcasm, and treated like I was a burden for daring to call.
This isn't just about having a bad day--this was a pattern of outright hostility. When I tried to ask what the $10,000 upfront fee encompassed she literally scoffed and said the attorneys charge $350/every 15 minutes. And listed all the bull shit that divorce attorneys do. As if I was annoying by thinking $10,000 was a lot of money.
If this is the gatekeeper for the firm, I dread to think what the attorneys are like. Divorce is already stressful enough. The last thing you need is to be berated by the person who's supposed to possibly help. read more